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  • in reply to: Layer Slider Not Working #1158170

    Hi Mike,

    No, I didn’t see the page like yours. I don’t have a “No Preview” box like this:

    screen shot

    Best Regards,
    Rudy

    in reply to: Layer Slider Not Working #1157913

    Hi Mike,

    Just want to tell you,

    I uploaded the latest enfold theme I downloaded from envato account like your suggestion, but the problem of the layer slider still occurs. I uploaded into new folder (enfold-new), than I renamed my current enfold theme to enfold-old and renamed enfold-new folder to enfold.

    Now I’m back with enfold-old as my current enfold theme :) with layer slider ver 6.8.1.

    Best regards,
    Rudy

    in reply to: Layer Slider Not Working #1157743

    Hi Mike,

    Yes, that’s what I do, I overwrite all theme files.

    Next, I will try your suggestion when update the theme. Hope the layer slider problem will be gone, thank you.

    Best regards,
    Rudy

    in reply to: Layer Slider Not Working #1157478

    Hi Ismael,

    Thank you for your reply.

    I’ve tried your suggestion, I’ve deactivated the plugins one by one, but the Layer Slider (ver 6.9.2) is still not working. I’ve reuploaded the whole config-layerslider folder from enfold 4.6.2. There is still codemirror errors on the console windows but the Layer Slider (ver 6.8.1) is working now.

    I’ve tried to modify the slider that I created before, saved it, and seems it’s fine. I really don’t know what was happened. (You can log into our admin panel to see the Layer Slider I’m talking about).

    I’m not sure about the server configuration and the custom script that I use in function.php inside the child theme, it might be the cause since I’m the only one who has the problem with Layer Slider on Enfold 4.6.3.

    Hope the new Enfold release can solve my problem.

    Best regards,
    Rudy

    in reply to: Layer Slider Not Working #1156441

    Hi Ismael, thank you for the response.

    The problem is I can’t use the Layer Slider anymore, I can’t create new slider, It brought me back after I clicked the add slider button. Please try it using the temporary access I created for kriesi support. There is javascript errors (codemirror) if you see through console windows when access the Layer Slider.

    I’m using Enfold theme 4.6.3 right now.

    Best regards,
    Rudy

    • This reply was modified 5 years ago by rsingga. Reason: typo
    in reply to: Layer Slider Not Working #1155075

    Hi Victoria,

    Thank you for the respons, I’ve read all the links you gave me, but I still don’t get it how to solve my problem. I didn’t buy the layer slider, just use as it is (bundled with enfold).

    The links of codecanyon that you gave me are 6 years and 4 years ago, the link of kriesi support is from year 2016, is it still relevant?

    I turned on the console of chrome also, and saw some js files error, same errors like the screen captured that you sent me. Can you tell me how to solve this?

    I’ve just replaced once more config-layerslider folder through ftp, but still no luck :)

    Best regards,
    Rudy

    in reply to: Layer Slider Not Working #1154772

    Hi Rikard,

    The details of the login in the private section, thank you.

Viewing 7 posts - 1 through 7 (of 7 total)