Just wanted to let everyone know that the problem has been fixed. I didn’t think to flush the CDN cache, so once I did that, the problem has been solved.

Just in case anyone else has this same problem, these seemed to be the necessary steps:

1) Flush dynamic/static cache through web host (I was using site ground)
2) Flush cache with your CDN (I was using cloud flare)
3) Clear cache in browser

Thanks for the quick reply!

I am having the problem on all pages (as opposed to posts where I’m not using the page builder).

Here is an example of a page I’m using that is showing up blank:

http://www.christianholydays.com.au/arguments-against-feast-days/

I’ve just tried on a windows based computer, logging in for the first time, and the problem is still there. Thanks for your continued support with this!

-Richard

Thanks so much guys. I’ll sort it out. I truly appreciate your awesome support and would recommend Enfold (as well as your other products) any day. Thank you again!!

-Richard

Thanks very much Rikard!

That has solved the problem of the image not being able to be clickable and open in a new window.

I’m still having issues with the image displayed at full size. I also have this quick CSS entry which I thought would fix the issue:

$avia_config[‘imgSize’][‘entry_with_sidebar’] = array(‘width’=>845, ‘height’=>475);
$avia_config[‘imgSize’][‘entry_without_sidebar’] = array(‘width’=>1210, ‘height’=>680);

Here is a screen shot of the image on the post:
http://grab.by/HSTS

And here is a screen shot of the image (I’ve set the dimensions at 845 x 475 on the image):
http://grab.by/HSU2

Thanks for your help!

-Richard

Thanks so much for your quick response Basilis.

I’ve deactivated all plugins, purged all cache, and restarted my browser and the problem still remains…

Regards,

Richard

Hello Rikard!

Thanks for the post. I’ve rechecked my homepage (www.protorah.com) and still seeing the same issue. There should be a fullwidth easy slider directly underneath the top menu and logo, complete with four images set at “featured large (1500×630)”. When I click this component to edit it, I can see that the four images are defined in the slider, however when viewing the page in either safari or firefox, these images are missing. Instead of seeing the images, I see a large blank space with three dots under the image as well as left and right arrows besides the empty space.

Any help you can provide here would be great! Thanks!

-Richard

Hello Elliott,

Thanks for the assistance! An example of a page with a pdf on it (which isn’t displayed on a mobile) is at http://protorah.com/colossians-2-14-what-was-nailed-to-the-cross/

Thanks again for all the help. You guys are very supportive :)

-Richard

All fixed! Thank you very very much!

-Richard

Hello, and thanks for the reply!

I’m afraid that didn’t seem to work. I added the “code block” element and tried to drag the page elements into it (for example the special heading element and the text element) but it won’t let me add these elements.

Is there any way to continue using the page builder functionality while having the sidebar located on the right side of the page content?

Thanks!

-Richard