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Hi,
Thank you so much for your quick response and clarifying the child-theme versus the parent theme uses.
I did clear all cache several time with no avail.
Would you be able to elaborate on your second point? “After setting up on Advanced styling – did you refresh the merged files in Enfold ( Enfold-Child / Performance / )” I’m not sure I fully understand what this means.
The first thing I did is what you mentioned in step one, I used the advanced styling, looked for each header and edited it there. Nothing changes though. I sent you the credentials in my previous message in case you want to have a look. In terms of the page I’m looking at, it’s: https://myelitis.org/resources/skin-health-prevention-and-treatment-of-skin-breakdown/?message=pantheon-cleared-url-cache (it has several header types in it to see whether the changes apply).
Thank you!
Hi Victoria,
Did you change anything? It seems to work on mobile now? :)
Hi Victoria,
We don’t have a captcha for the form. Are you looking at caresocks.org ?
Hi Victoria,
Thanks so much for your quick response. The iframe definitely helped for the browser version but it doesn’t seem to work on mobile. When trying to fill out the form, it won’t (address fields etc, you are not able to click on the sections to fill them out.
I used this as a reference: https://kriesi.at/support/topic/embedding-external-site-in-enfold-iframe/
Here is the link to the iframe site: https://www.caresocks.org
Any idea how I can make it work on mobile as well? That way the iframe would resolve the problem fully.
Many thanks,
RobertaHi Basilis,
Thanks for your response. In all fairness, it’s the Enfold CSS that overrides the code. When removing Enfold’s stylesheet the problem went away. I would really appreciate your help, especially since this is not a plugin but a non-profit CRM platform.
August 16, 2018 at 9:47 am in reply to: [URGENT]: Header icon displaying & menu changes color #997867Okay, thanks for letting me know. Please let me know as soon as you have any updates.
Best,
RobertaAugust 14, 2018 at 1:45 pm in reply to: [URGENT]: Header icon displaying & menu changes color #997078Hi,
We use pantheon, I’ve created a login for you so you can enter. and use the ftp. Login info in the private field below.
August 13, 2018 at 9:16 am in reply to: [URGENT]: Header icon displaying & menu changes color #996584Hi Basilis,
The only code I could find was define( ‘DISALLOW_FILE_MODS’, true );
I already changed that to false and the editor showed up. I don´t know what else to do.
Best,
RobertaAugust 10, 2018 at 11:29 am in reply to: [URGENT]: Header icon displaying & menu changes color #995909Hi,
Okay, that’s odd. Are you able to see the code currently in the css file? Please let me know as I thought I removed it.
Best,
RobertaAugust 9, 2018 at 10:29 am in reply to: [URGENT]: Header icon displaying & menu changes color #995352Hi,
How am I able to make this accessible? I see the editor in the appearance menu now.
I already removed this code from the style.css file last time
.av_main_nav_header.av_menu_right .ubermenu-responsive-toggle{
float:right;
margin-top:30px;
}August 9, 2018 at 9:29 am in reply to: [URGENT]: Header icon displaying & menu changes color #995319Hi,
I’ve enabled the editor panel. Please let me know when I can disable it again.
Thanks,
RobertaAugust 7, 2018 at 8:31 am in reply to: [URGENT]: Header icon displaying & menu changes color #994265Hi,
Thanks for your quick response. I removed the code from the style sheet and cleared the cache but I’m still experiencing the same issues (see images below).
Thanks,
RobertaAugust 6, 2018 at 4:56 pm in reply to: [URGENT]: Header icon displaying & menu changes color #993992Hi Ismael,
I’ve updated the logo. Please let me know how to adjust the position of the logo and the menu.
Thanks,
RobertaAugust 2, 2018 at 8:53 am in reply to: [URGENT]: Header icon displaying & menu changes color #992758Hi Ismael,
Thank you so much for your quick reply! That definitely fixed the background color but unfortunately I’m still having major issues with the menu. When the browser shrinks, the logo will get cut off and change resolution. Also the burger/menu won’t go to the right hand side but on top of the menu instead and inside the menu, another burger still shows up. Would you be able to help with this?
I’m attaching some screenshots:
Thank you!
RobertaAugust 1, 2018 at 7:26 pm in reply to: [URGENT]: Header icon displaying & menu changes color #992526Hi Ismael,
Thanks for your response. Not sure what toggle css/js compression is. I did purge the cache, but that didn’t solve the problem.
Best,
RobertaHi Ismael,
I added the code to quick css but nothing changed.
Best,
RobertaHi,
Thanks. I’ll reach out to uber menu about the responsiveness. What about the grey color though? It only shows up when the “transparent header” is selected in the layout settings on the page. How can I remove the grey color and have it like all other pages?
Also, I added the code you sent at the top but the Enfold Burger menu still shows up inside the uber menu.
Thanks,
RobertaHi Victoria,
Apologies, I didn’t see your private response. I changed the helper file now. However, the grey area still shows up when shrinking the browser. As mentioned in my previous reponse, when changing the header.php file, the top icon on the left dissapeared but the color of the bar still changes to grey when the browser goes below 990 pixels. I realized it just happens when the “transparent header” is selected in the layout settings on the page.
Also, when the browser shrinks, the menu doesn’t turn into a burger menu (even though the icon does shows up) until later (see the image below).
Any idea how to fix these two issues?
Thanks,
RobertaHi Victoria,
Any update?
Thanks,
RobertaThis reply has been marked as private.I realized it just happens when the “transparent header” is selected in the layout settings on the page.
How am I able to remove the grey when the browser shrinks for the transparent header?
Thanks,
Roberta- This reply was modified 6 years, 5 months ago by Roberta.
Victoria,
A follow up: the top icon on the left is gone now but the color of the bar still changes to grey when the browser goes below 990 pixels. Any idea how to fix this?
Thanks,
RobertaHi Victoria,
Thanks for your response. I just updated the header.php file in the child theme with the newest enfold header.php file and nothing changed. We didn’t have a helper-main-menu.php in our child theme.
Any other suggestions on how to fix this?
Thanks.
RobertaCan you please let me know how to fix it?
Thanks.
Hi Rikard,
I just added it to the quick css but nothing changed. :(
Best,
RobertaHi Rikard,
Yes, 2007 is not there now but the same issue is happening with 2006. If you look at the backend, the info is not reflected in the frontend. Let me know if this doesn’t make sense.
Roberta
Hi,
I created a temporary account. Details below.
Hi,
I tried to troubleshoot the issue and decided to deactivate the enfold childtheme and activate the new enfold theme. By doing so the layout builder works. We need the child theme though as we customized it quite heavily. Is there anything I need to change in the child theme in order for the layout builder to work? Could you assist please?
It applies to all pages, not only the homepage. The layout builder won’t load on any of the pages.
Hi,
I just updated the Enfold theme to the newest version (4.0.7) and now the Avia Layout builder won’t load (or load endlessly, rather). I tried the hard refresh and it didn’t work. We’re also running on the latest version of WordPress ( 4.7.5).
- This reply was modified 7 years, 7 months ago by Roberta.
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