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  • in reply to: Error within a theme helps with update? #1480424

    Nevermind, Iw as able to download and upload the theme.
    Site is back but it is looking very funky.
    Does it mean I just need to play with the settings and layout now or there is a way to bring it back to the way it was.

    Thank you for your help!

    in reply to: Error within a theme helps with update? #1480420

    Thank you!
    How do I download the new enfold if I don’t have the license for the old one for samuelblack.co?

    in reply to: Critical Error PHP #1467983

    Hello,
    I am writing to you in regards to site samuelblack.co that I am helping my husband fix.

    I have my own site rosenreckless.com where I use Enfold theme that I purchased and installed myself and that is the license number I am using for being able to log in a kris.

    However, for samuelblack.co it was his old intern that purchased and installed Enfold theme (child) for the site back in 2015 and I do not have license number etc.

    Until yesterday I was getting a critical error but at least I was able to log in to wp-admin, now I can’t even log in to the wp-admin.
    I contacted our hosting company and they said that all the errors that I’m getting are with the theme and php configurations/critical/core files of the theme.

    I was hoping you’d be able to help me out. I am not even sure where to begin.
    Thank you
    Ksenia

    in reply to: MOBILE Version not working #776323

    Resolved the problem by deleting JetPack plug in.

    in reply to: MOBILE Version not working #776174

    Hi Victoria!
    Thank you for your reply!
    Done deactivated the plug in. The issue remains the same.

Viewing 5 posts - 1 through 5 (of 5 total)