Hello,
I am writing to you in regards to site samuelblack.co that I am helping my husband fix.
I have my own site rosenreckless.com where I use Enfold theme that I purchased and installed myself and that is the license number I am using for being able to log in a kris.
However, for samuelblack.co it was his old intern that purchased and installed Enfold theme (child) for the site back in 2015 and I do not have license number etc.
Until yesterday I was getting a critical error but at least I was able to log in to wp-admin, now I can’t even log in to the wp-admin.
I contacted our hosting company and they said that all the errors that I’m getting are with the theme and php configurations/critical/core files of the theme.
I was hoping you’d be able to help me out. I am not even sure where to begin.
Thank you
Ksenia
Resolved the problem by deleting JetPack plug in.
Hi Victoria!
Thank you for your reply!
Done deactivated the plug in. The issue remains the same.