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  • in reply to: Avia Layout Builder Problems #165924

    In lieu of hearing from any support here I talked with my host for a bit to see what we could find. Looks like they may have resolved by turning off pagespeed:

    Can not edit pages with the theme enfold. At first I received a couple of
    modsec errors

    [Tue Sep 24 18:04:29 2013] [error] [client 10.30.5.49] ModSecurity: Rule
    265eda8 [id “3000086”][file
    “/usr/local/apache/conf/modsec2/rootkits.conf”][line
    “155”] – Execution error – PCRE limits exceeded (-8): (null).
    [hostname “myserver.com”] [uri
    “/wp-admin/admin-ajax.php”] [unique_id
    “id”]

    [Tue Sep 24 18:22:09 2013] [error] [client 10.30.5.49] ModSecurity:
    collections_remove_stale: Failed deleting collection (name “ip”, key
    “ip”): Internal error [hostname
    “myserver.com”] [uri
    “/wp-content/themes/enfold/framework/css/avia_colorpicker.css,qver=3.6.1.pagespeed.cf.8hBxrSmIyJ.css”]
    [unique_id “id”]

    [Tue Sep 24 18:22:09 2013] [error] [client 10.30.5.49] ModSecurity:
    collections_remove_stale: Failed deleting collection (name “ip”, key
    “ip”): Internal error [hostname
    “myserver.com”] [uri
    “/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/css/avia-media.css,qver=3.6.1.pagespeed.cf.X8onwKqTMi.css”]
    [unique_id “id”]

    whitelisted the following.

    <LocationMatch “/wp-admin/admin-ajax.php”>
    SecRuleRemoveById 3000086
    </LocationMatch>

    We get the same thing.

    Tried raising the PCRE limits.
    /usr/local/lib/php.ini :

    pcre.backtrack_limit = 10000000
    pcre.recursion_limit = 10000000

    /usr/local/apache/conf/modsec2/custom.conf

    SecPcreMatchLimit 150000
    SecPcreMatchLimitRecursion 150000

    Did no good.

    In the code we found that it was failing at

    GET
    http://myserver.com/wp-includes/js/tinymce/langs/en.js?ver=358-25336
    404 (Not Found)
    wp-tinymce.php,qc=1,aver=358-25336.pagespeed.jm.xvSTA_cQNy.js:1 GET
    http://myserver. com/wp-includes/js/tinymce/themes/advanced/langs/en.js?ver=358-25336
    404 (Not Found)
    wp-tinymce.php,qc=1,aver=358-25336.pagespeed.jm.xvSTA_cQNy.js:1 Failed to
    load: http://myserver.com/wp-includes/js/tinymce/langs/en.js
    wp-tinymce.php,qc=1,aver=358-25336.pagespeed.jm.xvSTA_cQNy.js:1 Failed to
    load:
    http://myserver.com/wp-includes/js/tinymce/themes/advanced/langs/en.js
    wp-tinymce.php,qc=1,aver=358-25336.pagespeed.jm.xvSTA_cQNy.js:1 Resource
    interpreted as Font but transferred with MIME type application/x-font-woff:
    http://myserver.com/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff&#8221;.
    post.php:1930 Uncaught TypeError: Cannot call method ‘setContent’ of
    undefined avia-modal.js,qver=0.3.1.pagespeed.jm.GwFNp0CbNe.js:77

    Customer is using wp 3.6.1
    customer stated he has installed the latest version of enfold

    no errors for the site specifically coming up in apache other then the modsec
    errors.

    But I believe we have resolved the issue. There was a issue the wherepagespeed_module was interfering with the loading of the edit page.

    avia-modal.js,qver=0.3.1.pagespeed.jm.GwFNp0CbNe.js:77

    We turned off pagespeed for now

    If you want we can turn this on again and enter a entry in .htaccess like the following.

    <IfModule pagespeed_module>
    ModPagespeedDisallow http://myserver.com/wp-admin/*
    </IfModule>

    Would appreciate any follow up from the support here to see how we might get everything running with the pagespeed module since thats nice to have.

    Thoughts?

    in reply to: Avia Layout Builder Problems #165722

    Hi Ismael, I forwarded the email to that address last night. It would be great to get this working as I have another client I want to use this theme for. At the moment I am concerned that it is too unstable and I need it to work with a few standard plugins.

    Let me know if you got my email or not.

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