You’re awesome! Thank you; problem solved. :)

Thanks so much for your response. I appreciate the support provided for the Enfold theme — in addition to the theme itself being well coded, the support is another reason I keep using this theme. Enfold is highly customisable and my clients are always happy.

Thank you Ismael!

Initially updating the php did not work. However, I saw there was a theme update and once I applied the update to 4.6.2, the sliders are working again.

Consider this one solved.

Kind regards,
Rhonda

Thank you, Ismael!

Hello Mike,
First of all, thank you for the fantastic support provided! Works perfectly well. One of the things I appreciate about licensing the Enfold theme is the prompt and expert support the team provides. That’s a reason I keep buying licenses for new projects. :) I’ll make note of that previous thread solving this same issue that I failed to discover earlier.

One note: I did want to hide the search icon in the list of pages shown in the footer. To do that, I used the following css pasted into the Quick CSS form in the theme styling admin. Adding this info in case it is useful to someone else:
#footer li#menu-item-search.noMobile.menu-item.menu-item-search-dropdown::before {display:none;}

I figured out the “Extra Elements” issue. I made use of the Custom Fields available in WordPress, and simply needed to figure out the correct field to change. After searching through the PHP documents of the parent Enfold theme, I determined that the top bar was echoing the value of the “phone” field.

My solution: on pages where the language is Español, I added a custom field with name “phone” and pasted the needed text as the value for that field on every page where the translation needed to occur.

So, that only leaves item #2: how do I add a search icon to the right side of the Español menu?

• This reply was modified 5 years, 3 months ago by rlhinirv57. Reason: needed to emphasize the one issue remaining, appending the search element

Hello,
Since I reverted BACK to Enfold 4.4, the issue is resolved.
Here’s the sequence of past events that prompted my contact with support:

—Initially I installed WordPress in brand new hosting. Everything was working just fine.
—I purchased a copy of Enfold at ThemeForest (4.4.1), installed the theme and activated it.
—When the screen refreshed, it was completely blank.
—Looking at the page source code in developer panel, only the opening and closing html tag was present.
—On the error panel:
[14-Jun-2018 21:24:48 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /txsvf.org/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /txsvf.org/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8

I contacted my hosting vendor to do a back end hack and get anything showing again. I then uploaded a copy of Enfold 4.4 that I had in a file on my computer via FTP. When I went back to the WordPress site, things were okay again.

So at this point, I don’t know whether the particular copy of 4.4.1 that I downloaded from ThemeForest was corrupted or what. I will attempt to update to the latest version of Enfold again today, and will only contact you further if that results in a blank screen.

Kind regards,
Rhonda

• This reply was modified 6 years, 5 months ago by rlhinirv57. Reason: tried to make steps an unordered list and something weird happened

Hello John,

Sorry about that; just changed it and forgot that I had done so.

Hello Jordan & Team,

Consider this issue to be resolved. My host provided direct access to the database via phpMyAdmin. I found the 3 blank entries in question, deleted them, and the stray links to non-existent posts disappeared.

Your technical support to help diagnose the issue and suggest a solution is greatly appreciated!

In addition to the fact that the theme is extremely flexible, reliable and regularly updated, the awesome support is one of the reasons that Enfold is a “go to” theme for me on WordPress project after project! Keep up the great work!

Thank you,
Rhonda

Hi Yigit,

Just did that and am now on 4.0.2. Unfortunately the problem is persisting. I will continue to search for anything in the posts that could cause this; if i can get rid of it I will add a note here.

Yes, here you go – and thanks in advance.

Thanks, Ismael – that worked! Apparently, there was an extra space or something introduced previously, which resulted in the php error. My host thought the issue might have been a result of updating the version of php, but obviously not.

Best regards,
Rhonda