Hi Josue – we have resolved the issue by forcing IE9 compatibility in the header.php file by adding the following line of code:
<meta http-equiv=”X-UA-Compatible” content=”IE=EmulateIE9″>
That seems to have addressed the issue completely.
Hope this helps others as well!
Hi Josue – the issue appears to be wide spread – it is intermittently impacting users with IE11 across the organization. Do you have any ideas on how we can figure out the root of the problem?