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Hi Victoria
Latest WordPress and 7.3.
No back up – it was a simple holding site for a development project – but I have several other sites on Enfold and I’m concerned for the others – several are commercially active.
SimonHi Victoria
Thanks. I updated Enfold using the backend.
Then did it again using FTP.
Neither worked.
SimonSeems there is a bug in the plugin update. Needs fixing.
Seems to affect “Services” – as a temp fix – add in your address in the Schema details (new for this update) for each Page and save. The issues were resolved for me.
Would prefer the plugin developer to resolve the issues – a useful plugin.I believe I’ve resolved this.
Seems there was a conflict with the plugin “All In One Schema.org Rich Snippets”Hi
After some more research I have now resolved this issue… at least for me.
For some reason the Advanced Layout Builder function on my site had become locked for editing.
To resolve this go to Enfold or Enfold Child (left menu) and select Theme Options.
In the Theme Options settings uncheck “Lock advanced layout builder” and save.
Avia Layout Builder and Default Editor functions should now be available in pages.
Guys… many thanks for all your help.
Please close this threadHi
I’ve now disabled all plugins including the cache, cleared the browser cache several times with a hard refresh. This did not work to allow me access to Avia.
I also deleted all Enfold theme files via FTP and then re-installed the latest Enfold files from Themeforest.
None of this has worked and I am still unable to access the Avia Layout Builder.
I do not know what to do to resolve this.Hi Andy
The login credentials I sent in my second post are still active.
I have already reinstalled the latest Enfold files via FTP and the issue was not resolved. Will doing it again help?
We seem to be going round in circles with no real resolution. Do I need to submit a support ticket to get a more detailed review/support?
Thanks again.Hi
I added the code in the Codex article and it had no effect. The Avia editor was still not accessible.
Can you please let me know if you deactivated any of the site plugins on my site. All in One WP Security was turned off. I reactivated it and my WP Admin was inaccessible! I manually disabled the plugin and edited the .htaccess file which restored access but I’ll still need to reconfigure All in One WP Security.
Can you please provide some meaningful assistance to resolve this issue.
I look forward to hearing from you.Hi Ismael
Thanks. The site is https, but has always been so, and Avia worked fine. This issue only started a few days ago.
I have other Enfold based sites on https and Avia works fine?
I will review the Codex article and let you know.
ThanksHi
I have several live Enfold based sites with a number also in production, some of which suffer the same issue. If I’m unable to resolve this issue it will cause me significant problems going forward.
Your help would be much appreciated.Hi
I have completed all the suggestions in your page link and loaded the latest Enfold update via FTP. However I am still unable to access the Avia editor.
This is incredibly frustrating as I need to edit a number of pages but am currently unable to.
Your help would be much appreciated.Hi
The editor is still not visible on pages, both existing and new. I can not add or edit page elements.
I’ve included a number of links as requested.
Thanks
