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  • I just had this same issue come up after installing the latest version of Enfold.

    in reply to: WooCommerce completely stops working after Update #619052

    OK, I deactivated all plugins, and it fixed the problem!

    I re-activated the plug-ins one at a time, and now ALL PLUGINS are active and the site is working perfectly…

    Strange, but I’m glad it works! I’ll leave this here for anyone with a similar issue.

    How do I mark this a resolved?

    in reply to: WooCommerce completely stops working after Update #619035

    Just to add further to this, when I click on a product to see it’s details, I get an Error 404 – page not found page that says:
    Nothing Found
    Sorry, the post you are looking for is not available. Maybe you want to perform a search?

    Even if I go in the backend to edit the product page and hit “Preview Changes” it still gives me the exact same Error 404.

    This issue did NOT exist before updating Enfold to the latest version.

    in reply to: Avia Layout Builder Not Working #491873

    No, that does not solve the issue.

    I have disabled the Visual Editor in my User profile, and still every Avia Layout Builder page comes up blank.

    in reply to: Accordion Content Element no longer working… #491712

    I fixed it myself.

    I have a child theme, but uninstalling Enfold ALSO uninstalls the child theme.

    So using FTP I just uploaded the entire Enfold folder back to my server, but I named it “enfold-02”.

    Once it was up, I renamed the existing enfold folder to “enfold-old” and changed the name of my new folder from “enfold-02” to “enfold”.

    That fixed this problem. However my Avia Layout Builder still is not working – but I’ve got another thread open for that.

    in reply to: Accordion Content Element no longer working… #491710

    You want me to delete my theme from a website that is online and serving visitors? When I install it fresh, how can I be sure that all of my colors and font settings will be the same?

    That is NOT an acceptable solution.

    in reply to: Avia Layout Builder Not Working #491444

    I’m having the same problem.

    I flushed my cache and performed a “hard reset” several times of the pages. I even restarted my browser and my entire machine, but Avia Layout Builder is only showing all pages as blank.

    I even tried creating a new page from scratch. It worked fine until I pressed “Save Draft” – which is when all content disappeared from the editor – even if I change to normal or plain text editing mode.

    The preview of the page still looks fine and has all the content, but the Avia Layout Editor shows only a blank page.

    in reply to: Error on the Contact Page… #358989

    I deactivated all plugins, then cleared my cache, but the problem still persists.

    If I change the post type from Link to Standard, it works fine. The problem only appears when I make it into a Link post type.

    Also, if I remove the html link in the post, then the problem disappears, but then the post doesn’t link to the site I want it to.

    It looks “fixed” at the moment, but only because I have changed the post type to Standard.

    in reply to: Error on the Contact Page… #356923

    Thank you, one problem is solved. Replacing this line:
    $content = mysql_real_escape_string($content);

    in themes/enfold/framework/php/class-framework-widgets.php
    with this code:
    $content = esc_sql($content);

    fixed the error with the Google Maps Widget.

    However the problem on the “Presse” page with the blog category display is still persisting.

    in reply to: Error on the Contact Page… #355377
    This reply has been marked as private.
    in reply to: Linking Google+ page to Enfold site #355298

    Thanks Elliott! That seems to work.

    in reply to: Error on the Contact Page… #355208

    FYI, I know about the auto-update WordPress rolled out. I have manually updated my theme already since the Update, and my Enfold is version 3.0.4

    These mentioned problems are still persisting.

    I’m sure you guys are stressed out with the update WordPress has pushed, so I understand that I might take some time to get a fix.
    I look forward to your awesome support!

    in reply to: Error on the Contact Page… #355182

    There is also a small error now when displaying a Post Category:
    http://bruehbar.de/category/presse/

    in reply to: Ajax Portfolio Display Categories as Buttons? #348188

    Thank you Ismael! That worked perfectly!
    This is why I keep buying Enfold for all of my customers wordpress sites!

    in reply to: Display Portfolio Items Inside Tabs #347257

    Wow, thanks for that! As always, you guys provide excellent customer service!

    in reply to: Catalogue not displaying correctly #340712

    Hi Yigit,
    It suddenly seems to be working now.

    I’m not sure what changed. The only plugin I have is Updraft plus for backups.

    • This reply was modified 10 years, 2 months ago by djnicke.
    in reply to: CSS Changes are not displaying – Caching issue #309946

    Just a bit more information:

    I know that this problem lies with the theme itself, because if I change theme, then I see the site change immediately, but if I change back to Enfold, then it still continues to load this old DELETED phantom CSS file.

    in reply to: Home Page displaying as blank white page… #198948

    Thanks Dude!
    I’ll have to contact Hostgator to raise the memory limit, as its on shared hosting.

    Cheers!

    in reply to: Home Page displaying as blank white page… #198939

    I found the problem. It was a plugin called “WP SuperCache

    The site wouldn’t work if that plugin was still in my plugins directory. Even though the plugin was never activated, it still broke the site (probably by trying to redirect it to the old address).

    Disabling all plugins didn’t fix the problem, however RENAMING my plugins directory did fix the problem.

    So then I just moved each plugin back into a new plugins folder one at a time until I found the one that broke the site.

    Thank you again for your time. I’m sorry to bother you with a problem that turned out not to be your fault after all.

    What troubles me is that I use WP Super Cache on all of my other sites, and I usually build them in a sub-folder and move them to their own domain later. This is the first time I’ve encountered this problem.

    It might be worth making a note of it for your later use and reference.

    Hostgator (my host) automatically installs and activates WP Super Cache with every new WordPress installation.

    in reply to: Home Page displaying as blank white page… #198931

    Hi Ismael,
    Thank you for your assistance, however the site is still not working.
    As I said before, it appears to work fine when you are logged into the Admin Panel, but when you log out or open it in a different browser it only gives the white screen of death.

    Another strange fact is that the site loads just fine on my iPhone.

    Are there any places in the PHP files where the domain might be hard coded? I’m happy to peruse them and correct any address errors.

    I really appreciate all your help with this.

    in reply to: Home Page displaying as blank white page… #198798

    Sorry to be further bother. But interestingly, the site loads perfectly from ‘all smart phones’, but not from any desktops or laptop browsers.

    Just wondering if this points to something within the theme that can be refreshed ?

    Any feedback would be greatly appreciated.

    many thanks,

    in reply to: Home Page displaying as blank white page… #198782
    This reply has been marked as private.
    in reply to: Home Page displaying as blank white page… #198778

    The strange thing is, the site works FINE when I am logged in as Administrator in that browser. But if I try to open the site in another browser where I am not logged in, it suddenly breaks.

    For example, I am logged into the site in Chrome, editing the settings – and the site appears FINE to me in Chrome.

    However, when I try to view the site in Safari, it loads the white page.

    Then if I switch: logout in Chrome and Login in Safari, then the site displays fine in Safari but not in Chrome…

    in reply to: Home Page displaying as blank white page… #198777

    I have tried deactivating all plugins, and the same error is persisting.

    in reply to: Home Page displaying as blank white page… #198769

    Yes, they are BOTH set to the new URL:
    http://arabellafoods.co.uk

    But I’ve never had this issue before using any other theme.

    in reply to: Home Page displaying as blank white page… #198763

    Hi, I have activated Twenty Thirteen and I still get the same issue.

    It loads when I go to the original Subfolder:
    http://rednovamedia.com/arabella/

    But it is still a white page when I try to load the new domain:
    http://arabellafoods.co.uk/

    in reply to: Home Page displaying as blank white page… #198754

    Just more on this issue:
    We originally built the site in a subdirectory and then transferred it to its own domain (which is an Addon Domain of our hosting account).

    When I load up the original subdirectory, the site works fine:
    http://rednovamedia.com/arabella/

    But I have changed the WordPress URL and the Site URL under General Settings to the new URL – and it worked for several days. SO I’m curious as to why it has suddenly stopped working here.

    Any help would be greatly appreciated.

    I have built MANY sites this way using other themes, and I have never had this problem.

    Please help with this issue ASAP.

    Regards,
    DJ Nicke

    in reply to: Repositioning Woocommerce Single Product Page Divs #197280

    Hi Devin,
    Unfortunately that did not work.

    I changed the following code on line 920 & 921:

    add_action( 'woocommerce_before_single_product_summary', 'avia_add_summary_div', 25);
    add_action( 'woocommerce_after_single_product_summary',  'avia_close_div', 3);
    

    I changed it to:

    remove_action( 'woocommerce_before_single_product_summary', 'avia_add_summary_div', 25);
    remove_action( 'woocommerce_after_single_product_summary',  'avia_close_div', 3);
    

    I then replaced the config.php file in BOTH the main theme and my child theme config-woocommerce folders. However, nothing changed on the website. I think that just removes an EXTRA Div surrounding them.

    I’m more than happy to do my own digging, but I can’t find ANY decent documentation on woocommerce and how to use the ‘hooks’.
    Any help you can give would be much appreciated.

    You can see the incorrect position of the Cart on this page:
    http://arabellafoods.co.uk/shop/nuts/peanuts-roasted/

    Also in this image:
    Move Cart

    in reply to: Product Image Hover Issue #195781

    Thank you!

    The first video was perfect, and I have updated my theme, and the problem is solved!

    Once again, thank you for the excellent support!

    in reply to: Product Image Hover Issue #195721

    Hi, I tried deactivating and reactivating all plugins, but that did not fix the issue.

    I have made some modification to the base.css file (I couldn’t find it in my child theme folder) so I’m hesitant to reinstall the theme.

    Is there a link describing the procedure of upgrading or reinstalling the theme?

Viewing 30 posts - 1 through 30 (of 46 total)