Hi Ismael,

1. As for the CSS code, I added it to the Enfold´s Child Theme General Styling Quick CSS section, but I don´t see it working yet.

2. Since I didn´t know how to attach a picture, here is a link to the problem with formatted words getting too close to each other, as the first sentence shows: https://abogadonotarioonline.com/en/cancelacion-de-hipoteca/. The same issue can be seen throughout the entire site.

Regards,

Ramon

Dear Ismael,

Thanks, just when I was trying to record the video, the sample order I tried did actually work, even though it did take a few seconds (too long) and I had no way of telling that it was being “processed”. Is there any way to add some kind of symbol or message on screen to let know the client that the payment is being processed? In the meantime, I did forward to Stripe the error messages you mentioned.

Regards,

Ramon

Hi Rikard,

Sorry about the delay but since it is my colleague that has the iMac with the issue, I found this troubleshooting website that allows checking different devices, where you could see that the logo is missing and there appears to be the white stripe covering the menu, along with other issues: https://www.browserstack.com/responsive

Thanks,

Ramon

The link is: https://abogadonotarioonline.com/, although apparently, it´s happening only with an iMac with Chrome, as someone else has told me and sent me the screenshot provided already.

Hi Rikard,
I did not add any code back in. Also, the way I deactivated the CDN is by disabling the caching, as the screenshot sent yesterday shows. I hope that the way to do it.
Thanks,
Ramon

Hi Rikard,

I can send you an attachment of the screenshot where I disabled the caching in GoDaddy but I don´t see how to attach a file here. Please advice.

Thanks,

Ramon

Dear Rikard,

Ok, I just commented out (“/* and */”) the previous Headline Rotator code within the Quick CSS section under Enfold´s General Styling. However, I don´t know how to turn off temporarily the CDN. Just in case, I am using GoDaddy Business Hosting.

Thanks!

My Headline Rotator is still acting up, on the MOBILE version only, as on this page, for example: https://abogadonotarioonline.com/traspaso-de-herencia/ (I don´t see how to attach a screenshot here.) Thanks!

Dear Yigit,

Ok, I just tried that and it´s better but the rest of the text below is now too small (size 12). (I take it that the text size change on the CSS is only for this particular After Purchase page, correct? Pls see screenshot attached. Any options?

Thanks,

Ramon

IMAGE: https://www.dropbox.com/s/oh416tu9ng4v553/Enfold%20-%20ERROR%202020-10-28%20Downloadable%20Link%20Not%20Viewable%203%20Text%20Too%20Small.jpg?dl=0

Dear Rikard,

I see it got fixed but now the other Headling Rotator is acting up, interfering with the next section further down the page (again, on MOBILE version).

Thanks,

Ramon

Hi Victoria,

Here is the link to a screenshot: https://www.dropbox.com/s/nf5mo0vadzpyn6v/Enfold%20-%20ERROR%202020-10-28%20Downloadable%20Link%20Not%20Viewable.png?dl=0

Thanks,

Ramon

Hi Rikard,

I have added again the Headling Rotator after initially taking it off since it was causing trouble, as mentioned on my original note: https://abogadonotarioonline.com/ (it starts with “AVISO” or “ATTENTION” or “NOTICE” (English). Remember that the issue is only on MOBILE.

Thanks,

Ramon