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Thanks Jordan!
Best,
HannaHi Rikard, thanks so much! One question regarding these theme versions. I think we get the release note at an old email address that doesn’t exist anymore. It is also the email address that is connected to my support account here ( (Email address hidden if logged out) ). Is there any way to change the address, so that we get the updates again?
THANKS!
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HannaHi Rikard,
I did it! Now you should be able to login!
And sure, you have the permission to login from my side.
THANKS!
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HannaHi Rikard,
sure, here they are:THANKS!
BEst,
Hanna- This reply was modified 3 years, 11 months ago by Rikard.
I updated everything and I still cannot reach the English website. I think there is a problem with the permalinks. Also, I tried to make the German welcome page “Startseite” and it didn’t work. Could you please check again?
Thanks!
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HannaI use the “Vollbild-Slider” so there is no layout element in it. Can I put the slider in a row to choose the animation and it still works on the frontend the same way?
I open another thread for the editor…
Thanks!
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HannaHi Yigit!
Happy New Year first of all! Thanks for your reply.
I would like to add a slow fade-in animation. Any advice for that?Besides, I noticed that I don’t have an editor under appearances in the dashboard. How can I add that? I would like to add CSS classes in the function.php file.
Thanks!
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HannaIt works! I’m so happy! Thanks! You did an amazing support job!
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HannaWow! This is great! It works and the best is, I learned so many new things:-)
Unfortunately, it still doesn’t help me with the “Learn more” button on the first screen, within the Fullscreen slider. This button works perfectly in the desktop version but not on mobile, as I would need to add _mobile and can’t. Also, there is no way to give the fullscreen slider an ID – only classes work. What do you recommend in that case? Should I give the slider a class name and create a new slider for mobile with _mobile as a class name?
Thanks so much!
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HannaOk, that worked, thanks! I got the CSS class entry field and tried the following:
– I deleted the second color section and put the video of the deleted color section into the first color section. I kept the video in the background of the first color section, as I want fullscreen for desktop.
– I gave the color section for the desktop where I use the video as a background the class technology_desktop and the video element itsself that is for mobile the class technology_mobile
– I changed the css code to this:
@media only screen and (min-width: 768px) {
.technology_desktop {
display:block !important;
}
.technology_mobile {
display:none !important;
}
}@media only screen and (max-width: 767px) {
technology_desktop {
display:none !important;
}
.technology_mobile {
display:block !important;
}
}The result was, that I had two videos on my desktop version and no video on my mobile version. Is that caused by me putting a wrong code, by the fact, that the color element is superior to the video element or that background video and video player within one color section just don’t work?
Thanks!
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HannaHi Nikko,
I just added the code to my functions.php file and got a http 500 error afterwards when opening the page. I tried several times to make sure it is really caused by the code. Is this something you can help me with or should I ask the host instead?
Thanks!
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HannaThat was it, great! Thanks!
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HannaIt is not the slider I use on the website, it is on all pages
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HannaNovember 22, 2016 at 3:26 pm in reply to: Site seems to be messed up (sticky header and social icons). How to fix it? #715344Ok, I’ll do that instead. THANKS!
The instructions of the entry field are a bit misleading though. “Enter your Google analytics tracking Code here.” Maybe that should be changed then.November 18, 2016 at 10:43 am in reply to: Site seems to be messed up (sticky header and social icons). How to fix it? #713918Yes. I pasted the exact code again just now and it gave me the same result. I also tried without “https” in the URL but still the same…
November 16, 2016 at 12:36 pm in reply to: Site seems to be messed up (sticky header and social icons). How to fix it? #712866This is the code I use:
November 15, 2016 at 3:50 pm in reply to: Site seems to be messed up (sticky header and social icons). How to fix it? #712526Hi Nikko,
thanks for your amazing support! One last question: How should I embed the Google Analytics tracking then, if this tracking code causes problems with my page? What is the alternative?
Thanks!
Best,
HannaNovember 9, 2016 at 10:11 pm in reply to: Site seems to be messed up (sticky header and social icons). How to fix it? #710461Hi!
I can see something strange too now, like some space or so, when I look at it with the Chrome Dev Tool. I didn’t edit the theme code though, to be honest, I would not know how. All I did were some CSS edits.
I just deactivated the only plugin that I downloaded, Polylang, but that didn’t cause the problem.
I also had a few support tickets with your colleagues but they were all solved with CSS edits.
I remember that I tried to add a gif to the page as a last thing, but just through the backend, nothing special. After that, there must have been this problem… Is there a history or something similar to figure out what might have happen?Thanks!!
Best,
HannaNovember 9, 2016 at 12:03 pm in reply to: Site seems to be messed up (sticky header and social icons). How to fix it? #710180Sorry, my fault! Here are the correct login details. Thanks!
October 14, 2016 at 5:25 pm in reply to: Which gif size and settings to use for best view on different screens? #699236Hi Yigit,
thanks, the link is below.
Best,
HannaGreat, thanks again!
Great, thanks! I love this theme, it’s so much better and easier to handle than all the others I’ve ever worked with!
Hi Yigit,
I posted it below. You’ll find the promo box at the very end of the home page.
Thanks!
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HannaHi Rikard,
here is a link to the page: http://www.ploota.de/about/
You’ll find the login info below.
Thanks!
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HannaGreat! I don’t understand it (for me it still looks like fullsize now) but it looks good! Thanks!
See below…
Hi! Thanks for your quick reply.
Here is the URL you need: http://www.ploota.deBest,
Hanna -
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