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Hi Rikard,
Thanks for the heads up. It was a hosting provider task. Had a different process of putting it in a test site before going live. All resolved. Thank you
Hi Rikard,
I was able to connect the token but it still says “Sorry, you are not allowed to access this page.” when I try to check it manually
Hi Rikard,
I thought I went through the billing account step before but I think I copied the wrong project/API key. Thank you. It is working now.
But when I tried to update the theme I went to “Theme Update” and it said “No Updates available. You are running the latest version! (4.5.4)”. Any reason why it says that? I also tried clicking “Check Manually” but it led me to a page that said “Sorry, you are not allowed to access this page.” Should I open up a new thread for this?
Hi Victoria,
Just the email I get sent when someone fills out the form. It gives me all the details as to what they filled out on the form. I want to add notes in that email for my reference when it automatically gets sent out to me. Is this possible?
I was thinking of using Contact Form 7 but am avoiding it because a few of the features I was requires some CSS coding. Was hoping to keep it simple if possible in the Enfold Contact Form.
Your feedback would be much appreciated!
Hi Ismael,
I didn’t even think of the grid row element and just removing the padding. Works the way I wanted. Thank you.
I’ll look into those media queries. Thank you
Thank you!
What if I have a custom css for the code block. What part of that Quick CSS code would I replace? And would I just replace it with #custom-css? I would like to create a template with the same custom CSS code so I don’t always have to have the page-id change in the quick css.
Also, I changed the iframe height to 1000px to make it look better for desktop. On desktop, if I don’t change the height, it stays pretty small. After changing the height I noticed this time it doesn’t look too good on mobile – it gets stretched vertically. Is there a way to have the code only be 1000px in height on desktop, and only 100% in height on mobile?
Hi Ismael,
Followed your instructions and it all worked out – just what I was looking for. Thank you!
Hi Ismael,
The sizes work great – thank you. I used the following:
#top #home-awards {
max-width: 575px;
max-height: 575px;
margin: 0 auto;
}One thing I noticed is that they are all centered now – which is fine. I was hoping to space it out but whenever I change the padding in the cells I notice it also affects the image size, especially in a mobile display. The images end up getting smaller since the margins get wider.
Hi Victoria,
Thank you very much – it worked with just putting it in the Quick CSS.
Much appreciated!
Hi Rikard,
That’s strange.. You are right, they are quite small and it looks like they shifted to the left now.
I used this code:
#top #home-awards {
max-width: 252px;
}Took the code out and it went back to the enlarged size.
It seems like they are smaller than 252px as well. Any idea on why they shifted to the left and are much smaller? I’d like to have them centered and a little larger. They look alright on mobile, but the desktop view is what I want to adjust.
Hi Victoria,
Yes, I am referring to those.
I’m not familiar with caching and minification but I think my plugin Autoptimize does that. I have disabled the plugin for now.
What would the next step be?
Hi Ismael,
Thank you, that was able to adjust it nicely for desktop but it doesn’t seem to work on mobile. The images seem to overlap now.
Any idea on how to avoid the image overlap? It looked exactly how I wanted it on mobile without the max-width code.
Also, I’m trying to follow the specific targetting instructions but maybe I’m not getting it. Is this how it should look?
#top .home-awards {
max-width: 100px;
}This doesn’t seem to be working. Any adjustments I should make>
Hi Vinay,
Thank you, I used the custom ID option and it worked.
What about for bullet points? I noticed the list/bullet points didn’t adjust even though it is in the same developer ID. What code can I add in the CSS to adjust those?
Ok – I made sure they are all the exact same dimensions. They continue to be enlarged though. Is there a way to make sure the grid row just leaves the images as their exact dimensions in desktop? They’re 232×232
Hi Mike,
Thank you for the support. I’ll look into those programs.. Hopefully I don’t run into the problem again in the future but if I do hopefully I can also track how it occurred. It’s good to know it was just the open tags which is considerably easy to fix.
Hi Mike,
I think I will just take the pages you fixed and make that my new template and just correct everything.
I still think something else could have triggered it though because when I edited them 3 weeks ago they were exactly how I wanted it. But within the 3 weeks something happened and changed the formatting and caused that save error. If it were a plugin it would be difficult to diagnose because when I was satisfied with the page all plugins were activated… Could there be something that is changing the strong tag codes without me knowing? Maybe a plugin? Widget? CSS code? Something I can find in my cPanel?
Hi Mike,
Thanks they seem to be working properly now! Thank you.
I thought we looked for open tags before and couldn’t find any so I ruled that option out.
I’ll see if I can find another page like the examples and look for the open tags. I’m worried I have them in my layout templates. Or maybe something triggers something to open the tags…
Hi Mike,
That’s crazy how you just found a } missing. The text/formatting definitely looks like it’s supposed to now!
I am still having an issue with saving though. When I try and edit a Text Block on that page and hit “Save” it just switches to the “Text” tab. From there, clicking “Save” again doesn’t do anything.
What could cause this problem?
Hi Mike,
I actually don’t know how to edit title tags I don’t think an issue would come from that area. Would you be able to catch it if you “view source”? I’m not too familiar with HTML. I’m not sure how I would edit it in a widget either so I probably didn’t do that.
I disabled all of the plugins and I am still seeing the error there but maybe a plugin triggered the error and it was left there even after deactivating? If that is the case, I don’t think I will be able to track the source – the error happened between 3 weeks of not even going into the editor of the selected posts. Would you know of a way to see if this is the case?
I also, deleted the columns and the error is still there.
I haven’t added anything to the theme file. I haven’t accessed my cPanel.
What I have done was change the colour code for the header fonts in my posts. But I have followed the same steps for every post and this error doesn’t happen to all posts so I don’t think that would be the issue.
Ok I’ll try and ask my web host to roll back to the previous version.
I actually just rebought this theme a month or 2 ago. I don’t think I deleted the old theme files. If I did update it I just did it through WordPress. Should I just delete the theme files and try reinstalling it? Would I lose any of my posts or work? If that is the case, do you have instructions I can follow to delete the files and reinstall the theme?
Hi Mike,
I found other pages with the error:
bridgewellgroup.ca/blog/selling-and-buying-a-house/
bridgewellgroup.ca/blog/best-bathroom-remodels-for-resale/
bridgewellgroup.ca/blog/bully-offer/
bridgewellgroup.ca/blog/vancouver-house-prices-stand-rest-north-america/There are a lot more but maybe this is enough to diagnose.
If you could take a look at it – maybe you can find a problem that has been causing it? Right now it seems random which is frustrating knowing that there is no way to prevent it. I edited some of these posts 3 weeks ago to what I want it as with no errors, didn’t touch them, and then I just noticed that the error showed up after doing an audit today.
Let me know if you need anything.
That’s strange – I don’t usually edit using HTML tags unless I’m changing the colour or size of some text.
I did have a handful of them but I fixed them recently. Quickly looked through about 20 posts but couldn’t find any others that were performing the same way. If I find anymore as I do my audit I will post them here for further evaluation.
Thank you for the support!
Hm – any idea as to what could have caused the error? I’m hoping I don’t trigger it again and have to rebuild the post in the future. It’s strange because it only happens to a select few posts and seem to be random.
I was able to rebuild it in the same post but had to create new text blocks. I will continue to use this method.
Hi Mike,
I think the formatting is fixed on the published content but I am still having trouble editing the Text Block.
When I go to the Text Block for http://bridgewellgroup.ca/blog/property-disclosure-statement/ and click save in the “Visual” tab (whether I edit something in it or not) it just opens up the “Text” tab and doesn’t allow me to save anything. I have no option but to hit X to get out of the Text Block editor which means I can’t save any edits.
Here is what I am referring to: https://ibb.co/nvqxjT
Any idea as to why that is happening? I have also deactivated/deleted TinyMCE Advanced and cleared my cache.
