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  • Hi,

    I finally solved this after trolling through codes line by line.

    There was an extra “>” missing in Google Analytics tracking code that caused the whole enfold theme not to work.

    Therefore just a note to all as this took me ages going through everything reloading databases vs each different version.

    Learning from this:
    Human Error in adding Google Analytics field could also cause the whole enfold not to work and since the JS it’s so far down that it is easily missed plus you never think it’s related to that since most of the time it’s rogue plugins. This issue was further complicated as it was masking under working fine in admin since the analytics code do not execute under admin mode but not working viewing as public when the error JS analytics code is executed at the bottom of the codes.

    So glad I could find it myself after 4 solid days!!!!

    I guess the Enfold support guys were just as puzzled as myself since they normally respond very quickly.

    Please close my support ticket, thank you.

    kind regards

    • This reply was modified 10 years, 9 months ago by pureoption.

    Hi,

    Deleted theme version 2.5 & FTP uploaded 2.5.2 and deactivate + re-activate theme several times to make sure.

    Theme: Enfold
    Version: 2.5.2
    Installed: enfold
    AviaFramework Version: 1.8.6
    AviaBuilder Version: 0.5
    ML:128-PU:21-PLA:0

    The same issues still exist, if logged in as admin and viewing these pages they seem fine all grid / portfolio all working but once logged out and viewed as general public grid doesn’t display, mobile menu, grid sorting all do not show up.

    Also just to make sure I did not have any plugin installed with 2.5 or 2.5.2 versions therefore it’s not plugin related plus it actually works while logged in as admin and viewing the related pages with portfolio grid, layer slider or post slides or mobile menu all fine therefore this would only indicate wordpress 3.8.1 and theme 2.5.2 issue viewing in non-admin mode as in view as public.

    Thanks

    kind regards

    • This reply was modified 10 years, 9 months ago by pureoption.

    Hi,

    For now until support yet to respond or acknowledge for the first time, I am just going to use the below thus removing the effects which is not what I wanted and the issue is not resolved :

    .grid-image.avia-hover-fx {
    opacity: 1;
    }

    Please respond or acknowledge someone will be looking into this?

    I found that on mobile version the menu doesn’t exit too when the above issue is happening and actually the above doesn’t actually solve the issue since people cannot navigate to the pages on mobiles.

    I therefore think something is cause these effects / scripts to malfunction whether it’s the menu on mobile or the portfolio grid or post slide effects when viewed as general public but once logged in as admin they work fine.

    Thanks

    • This reply was modified 10 years, 9 months ago by pureoption.
    This reply has been marked as private.
Viewing 4 posts - 1 through 4 (of 4 total)