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Hi and thanks for the help. I was getting excited thinking this may work, but no…
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Hi and thanks for your response. Unfortunately, I tried that with no success. After that I purchased Godaddy wordpress help, and am frustrated that this was not successful either. They just did the same thing I had already told them did not work.
From GoDaddy help…
I have increased your site’s max execution time and the memory limit but it didn’t work.
I also tried the suggestions from the theme support, nothing worked too.
Please contact the theme support on this page about the issue so that they can take a look: https://kriesi.at/support/
Let us know if we can help in any way from their response.I have sense cancelled the GoDaddy help plan and was able to get a refund.
Thanks again for your help on this WP Turned Up. I got back on the phone with hosting provider after our session and they did nothing but try and sell me their help services. Very frustrating.
IT’S BELOW. SORRY SENT THAT earlier
Should see me now. Yes updated earlier
Ok – sorry I have installed on the Mac now and trying to figure this out. I appreciate your patience.
Ok – sorry I have installed on the Mac now and trying to figure this out. I appreciate your patience.
Are you on there yet? Downloaded Team Viewer. A couple of times. LOL
I am ready whenever you are. Thanks.
I have tried on Safari, Chrome and Firefox on two different Macs and unfortunately I’m still getting the same error message.
All plugins deactivated and tried it in Chrome incognito again, and still no luck.
Thank you. Unfortunately this did not remedy the problem. Anything else I can try?
Ok. I used filezilla and followed directions online adding the following to the bottom of the wp-config right before Happy Blogging. Unfortunately GoDaddy was no help earlier and why I broke down and purchased the 6 months of support from you guys.
define(‘WP_MEMORY_LIMIT’, ‘768’);
Ok thanks. I tried Chrome Incognito, and that didn’t work. How do I use the wp-config.php file?
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