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Hey Rikard,
Although it would have been nice to have a mobile and desktop version of sliders, it’s just seems to be more trouble than it’s worth. For now, I think I’ll just stick with one universal header, so you can go ahead and close this thread. I’ve deleted the mobile slider and deleted the CSS code you put in, so let me know if there’s anything else I need to clean up.
If you’re interested in trying to figure this problem out for future reference, you may want to check my troubleshooting notes from above that I sent last night as a response to your last contact. It doesn’t really make sense to me, but it might to you.
Thanks, P
Hi Rikard,
I was puzzled by your comment about the third slider, so I did a bit of digging. See if any of this makes sense to you.
First, there have never been more than two sliders on the home page, at least from the standpoint of the advanced layout editor where I do all my website building. After getting your email, I went to the editor and there were still only two sliders, the desktop with the mobile below as could be seen on the home page.
Going under the assumption you were seeing something I wasn’t seeing, I thought to use the browser to inspect the page. There I saw that there were actually three sliders listed, ids 1, 8 and 2. 1 and 8 seem to both refer to the desktop, which is on top, and 2 refers to the lower mobile one.
As a test, I deleted both sliders, and then inspected the page again and there were no sliders listed. I then put two sliders back and upon inspection 1, 8 and 2 had all returned. Checking the other pages that only have one slider each, when you inspect the page there are two sliders, a 1 and then then another number associated with the slider as with the home page slider 8.
Digging further, I see on the layerslider page that the slider desktop id is 8 and the mobile id is listed as 3, although I can’t see that the 3 is showing up when I use the browser to inspect the page.
I don’t really have a clue as to what’s going on, but I thought this info might help you troubleshoot the situation.
Thanks, P
- This reply was modified 7 years, 10 months ago by Persepolis.
Hi Rikard,
Here are the login details.
Thanks, P
Hey Rikard,
Thanks for the CSS, but when I plugged it in on the general styling page, both sliders show up on the desktop version as well as on the mobile version. I flushed the cache in both cases.
Then as an additional test, I switched back to the CSS snippet I mentioned in my first contact, as seen below, and while the two sliders show up on desktop, only the mobile version is showing on mobile. Thought I would also mention that I have the mobile menu activated for both smartphones and tablets, and just to check, I plugged in 990px for the max and 991px for the min, using the code you supplied, and still had the same results as at 767px and 768px.
@media only screen and (max-width: 990px) {
div#layer_slider_1 { display: none; }}Do you have any further suggestions?
Thanks, P
Hi Rikard,
Here’s the site in question. At this point, only the home page is set up with two layersliders, the top one being the desktop version.
Thanks, P
Hi there,
The plugins were my first guess before contacting you, but just to be sure, I just deactivated all of them again, and it still made no difference with the navigation for the Content Sliders when used on my phone. Any other thoughts?
Thanks,
JonHey guys,
Thanks for checking on your phones, but the problem still persists on my end, and like I stated originally, that includes my Samsung phone and a friends iPhone6. On the one hand it’s good to know that two other people checked it out independently and it worked for them, but on the other hand, I know the problem exists to some degree, albeit intermittently. I understand that it’s difficult for you to offer solutions when you can’t personally replicate the problem, but do you have any suggestions for tweaks that I could experiment with on my end?
Thanks,
JonThis reply has been marked as private. -
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