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  • May 5, 2018 at 7:56 pm in reply to: upgrading to enfold 4.3 crashes website #952160
    pacificdruid

    you can close it. I’m sure the problem was in the database somewhere, it was a hot mess I inherited. I’ve rebuilt the site on a clean wordpress install, and everything is working.

    Thanks again!

    May 4, 2018 at 12:58 am in reply to: upgrading to enfold 4.3 crashes website #951174
    pacificdruid

    I was able to load the upgraded Enfold theme and the child theme into a generic wordpress install no problem. They work great.

    I’m not too surprised. I inherited this WordPress build, and the database is a mess. I can extract and load pages and such into the clean working install.

    btw I like your theme, it’s my first time using it. I can consider the issue resolved, since I now have a path to fix it.

    May 3, 2018 at 12:29 am in reply to: upgrading to enfold 4.3 crashes website #950380
    pacificdruid

    I get an empty screen

    I have an example loaded in a test bed here:
    https://secretsindesmoines.risingnova.work

    If I switch wp-content back to the pre-upgrade version the website loads just fine. Let me know if you have further questions.

    May 2, 2018 at 9:47 pm in reply to: upgrading to enfold 4.3 crashes website #950318
    pacificdruid

    Hi Rikard,

    Thanks for sticking with me through this.

    I did switch to the parent but got the same error. I then tried deleting the child theme completely, activate the parent and upgrade. Unfortunately this didn’t work either.

    I’m running PHP 7.0 on this domain.

    I see you released a new version this morning, let me try upgrading again with that, and if I run into trouble I’ll again disable or delete the child and retry.

    If that doesn’t work I will load Enfold into a generic new WordPress install in my test bed, just to eliminate anything global on my server that might be causing this.

    I’ve got client work first so it will take me few days, I’ll be in touch with the results.

    Gary

    April 30, 2018 at 10:11 pm in reply to: upgrading to enfold 4.3 crashes website #949242
    pacificdruid

    hello,

    After installing by FTP I received the same result unfortunately. I viewed https://kriesi.at/documentation/enfold/install-enfold-over-ftp/ and confirmed I had installed correctly.

    Obviously not a widespread problem, I’m not sure what about my install is causing this. This is my first exposure to Enfold but I’ve been on WordPress for a while. I inherited this theme with a new client, it has worked great before this happened. No problems with Enfold version upgrades.

    Any ideas how to proceed?

    April 28, 2018 at 10:03 pm in reply to: upgrading to enfold 4.3 crashes website #948470
    pacificdruid

    thank you! I’ll try this tomorrow or monday and let you know the result.

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Viewing 6 posts - 1 through 6 (of 6 total)