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Viewing 30 posts - 1 through 30 (of 35 total)
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  • in reply to: Install #1252023

    Hi Rikard,

    From WordPress support told me that the problem was the reCAPTCHA and I’m just fixed it.

    Thank you for your time.
    Oscar

    in reply to: Install #1251833

    Hi Rikard,

    They literally told me “they will need to complete the coding that links your checkout page and your website. Please contact them, they should know all the steps”.

    I don’t have more information.

    I look forward to your answer.
    Best regards,
    Oscar

    in reply to: Social media icons are not showing #1205188

    Great Rikard, thank you so much!
    As always the Kriesi team giving the best support :D

    Best regards,
    Oscar

    in reply to: Social media icons are not showing #1204876

    Hi Rikard,

    Thank you for your replying.
    I leave the info in the private content.

    Best regards,
    Oscar

    in reply to: Add Global Google tag in my Enfold #1158263

    Great Jordan.

    Thanks to the whole team for all the help.

    Best regards,
    Oscar

    P.S: you can close the ticket

    in reply to: Add Global Google tag in my Enfold #1158168

    Hi Mike,

    Yes, you can close this ticket. Just a last question. So I leave the child theme active?
    I thought the child theme was only for testing.

    Best regards,
    Oscar

    in reply to: Add Global Google tag in my Enfold #1157957

    Hi Mike,

    Thank you very much for all your help, I’m very gratefull.

    I’ve just clear the browser cache and the web is loading correctly.
    Now it seems that google detects gtag with child theme. Should I add the gtag code in the parent theme now or it’s not necessary?

    Best regards,
    Oscar

    in reply to: Add Global Google tag in my Enfold #1156782

    Sorry Yigit, it was the logout url

    in reply to: Add Global Google tag in my Enfold #1156776

    Thank you Yigit. I post them below.

    Best regards,
    Oscar

    in reply to: Add Global Google tag in my Enfold #1156679

    Hi Rikard,

    Thank you, I appreciate it.

    I look forward to your answer then.
    Best regards,
    Oscar

    in reply to: Add Global Google tag in my Enfold #1156320

    Hi Rikard,

    I did what you said and now is almost the same. However it does not apply some style items, like the font type and the colour area. I think only those things are not applyied.

    I have checked Advanced Styles in child theme and the fonts are installed correctly, so I don’t understand why

    You can see the screenshots of parent and child themes.

    I have a doubt about child theme. When this is active, I understand that the url of website goes to child theme, am I right?
    If that is correct, in order to check de gtag the child theme should be active for a while to check the conversion, right?

    Thank you very much for your support.
    Oscar

    in reply to: Add Global Google tag in my Enfold #1155863

    Hi,

    So, did you mean that the code is correctly installed?

    I just disactivated the cache plugin and checked the conversion, but Google shows as unverified. :/

    This is the meaning of Unverified (Extract Google):
    Unverified: We haven’t verified that your tag has been put on your website yet. This takes a few hours. To make sure we see your tag, you can visit your conversion page (for example, the page confirming a purchase or mailing list sign-up). If it’s been more than 24 hours and you still see this status, skip to Confirm and verify your conversion tracking tag below.

    On the other hand, I have already installed a child theme, althoug I think it is not properly installed, because the style is not the same.

    Best regards,
    Oscar

    in reply to: Add Global Google tag in my Enfold #1155742

    Hi Rikard,

    After adding the code as you said me, there are not conversions, so I understand it’s no working well.

    I post the admin login.

    I look forward to your answer.
    Best regards,
    Oscar

    in reply to: Add Global Google tag in my Enfold #1155191

    Great Rikard!
    I have added the gtab and the event tag in functions.php. Is this correct?

    From Google support say that in order to check the code is installed correctly, see font code from Google Chrome and it should appears the code, but I checked and I do not see neither of both.

    Could you help me to check if I did well?

    I would be grateful to you.
    Oscar

    in reply to: Add Global Google tag in my Enfold #1154911

    One question. Is the code correct?

    function ovacam_add_gtag(){
    ?>
    <!– Global site tag (gtag.js) – Google Ads: 924505948 –>
    <script async src=”https://www.googletagmanager.com/gtag/js?id=AW-924505948″></script>
    <script>
    window.dataLayer = window.dataLayer || [];
    function gtag(){dataLayer.push(arguments);}
    gtag(‘js’, new Date());

    gtag(‘config’, ‘AW-924505948’);
    </script>
    <?php
    }
    add_action(‘wp_head’, ‘ovacam_add_gtag’);

    in reply to: Add Global Google tag in my Enfold #1154909

    Hi Rikard,

    Thank you.
    The ID is 3672.

    I look forward to your answer.
    Best regards,
    Oscar

    in reply to: Add Global Google tag in my Enfold #1154476

    Hi Jordan,

    No, I didn’t. If I add the code in the header, doesn’t it add in complete website?

    The Google support said to put the global tag just in the home and the event tag on the page I need the conversion.

    Best regards,
    Oscar

    in reply to: Add Global Google tag in my Enfold #1154210

    Sorry, the code must be between <head></head> of each page.

    in reply to: Add Global Google tag in my Enfold #1154209

    Hi,

    This is the code I need to add (Private content)

    in reply to: Add Global Google tag in my Enfold #1154029

    Hi,

    I still don’t know how to add the code on my website :[
    I need to add the global tag in the home and the event tag in one page.

    Could you help me please?

    Thanks.
    Oscar

    in reply to: Fontello slowing page speed #1148806

    Hi,

    I use to have W3Cache, but now it’s disabled, because I’m using Autoptimize. If it’s possible to improve the page speed, could you tell me what I must do?

    Best regards,
    Oscar

    in reply to: Fontello slowing page speed #1148222

    Hi Basilis,

    GTMetrix test shows two issues related of fonts are slowing the page speed. You can see in the screenshots.

    https://screenshot.net/es/wq1d5c7
    https://screenshot.net/es/wq0o4cl

    Can I do anything to improve the page speed?

    Thank you.
    Oscar

    in reply to: Fontello slowing page speed #1147759

    Hi Victoria,

    Yes, I’m using Autoptimize and WP-Optimize, but it doesn’t fix. Could I do anything to fix it?

    Best regards,
    Oscar

    in reply to: side bar at the bottom in blog #1061491

    Hi Guenni007 and thank you for your help.

    I just removed the colour area and put a 1/1 element for text and another one for the image and suscription box, both in the same 1/1 element. Still side bar is showed at the bottom.

    The strange thing es that in the preview draft I can see it correctly, but not in the page after updating (and deleted cookies and historial).

    in reply to: side bar at the bottom in blog #1061446

    Hi Rikard and thank you for your response.

    They don’t contain full width, actually the colour area contains a 1/1 element for title and two 1/2 elements, but the side bar still showed at the bottom.

    I don’t understand.

    in reply to: side bar at the bottom in blog #1060909
    This reply has been marked as private.
    in reply to: side bar at the bottom in blog #1059939
    This reply has been marked as private.
    in reply to: side bar at the bottom in blog #1059799

    Hi Jordan,

    I just modified two entries as you suggested, but there’s no change.

    I let you the links in private.

    in reply to: image in masonry #1059615
    This reply has been marked as private.
    in reply to: image in masonry #1059604

    Hi Mike,

    Thank you for your response.

    The code works pretty good, but I’ll try to do what you say.

    Best regards.

Viewing 30 posts - 1 through 30 (of 35 total)