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I figured it out:
To apply to all posts:
.single-post .content {margin-top:-50px !important;}For a specific post:
.postid-1234 .content {margin-top:-50px !important;}Hi Rikard,
Thank you for the link! Sorry for the delay in my response, I was out sick the last week. Please see the private details for the info you requested. There are two issues going on here:
1. On the home page, there is a white space above the slider and the header is transparent.
2. On the services page, there is a white space above the slider.How can I remove or control the amount of white space between the slider and header, and also remove the transparency from the header on the home page? Please let me know.
Best regards,
JessieHi Rikard,
Thank you for the code and the service explanation. If you could point me to the support guidelines so that I can better manage my expectations, I would appreciate it. I understand this is not your job, as this should be more clear from the sales side prior to purchase (for the benefit of both customers and those who deal with support requests).
I was not aware this was considered a customization; nevertheless, I am grateful for your help. To be fair, I had provided the mock up that was asked for and would’ve gladly supplemented it with any other details had they been requested. At this point though, I’d be satisfied with simply removing the padding above the slider at the top of the page and removing the header transparency. I tried following your recommendation in this support thread for the padding: https://kriesi.at/support/topic/blank-bar-between-header-and-slider/, but it did not work. A screenshot showing the issue is linked here (along with the header layout settings): https://we.tl/t-Q2Alp6TClE. I have not been able to figure out why the header is transparent, despite selecting no transparency in the settings. Please let me know if there is anything else I can do to help you help me :)
Thanks again!
@rikard I looked here: https://themeforest.net/page/item_support_policy, which said this information should be included in the download documentation (though this is only available after purchase) or on the item pages. However, after some searching in both areas it is still not clear where this information is actually located. Thanks for your time and attention to this matter. I look forward to your reply for the slider header issue and the question about support timeframe documentation.
Hi Rikard, No, unfortunately the code did not address what I asked for. Please see my previous response with the images I attached for the moderators.
Guenni, thank you for your help but your suggestion is a bit beyond my skill level to deal with the other issues created by your code.
@rikard, I thought that by buying the theme with the support, I would have prompter service from the moderators. Can you please put me in touch with a representative who can clarify what type of support and response timeframes are offered by the purchased theme and extended support option? Victoria never followed up after I sent the requested items.Hi Victoria,
Thank you for the quick reply. I have attached a link to the mockup as well as the code given by the slider plugin. Ultimately, I would like to know how to put the slider at the top of the page above the menu bar. Can you please show me how to do this for just the homepage, as well as a way to display it as a header for all website pages? Your help is much appreciated!
