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Cache reset on firefox and android phone and the website is running correctly.
Now the problem will be to explain to the customer how to clear cache :D
Btw, problem solved, thanks.You’re right, i ve tried some different browsers and i can see the bug only on firefox (desktop) and internet samsung (mobile).
Maybe can be a cache problem? can you verify if you have the same error in those 2 browsers?Is not a backend error, is a frontend error, and it “ruins” the website on smartphones. This error came up after the php + enfold update.
I’ve uploaded 2 screen of this error on desktop and smartphone.
Waiting for help.Thanks.
This reply has been marked as private.Hi,
updating enfold via ftp resolved all the fatal errors, now is working fine.
the only small error i got now is this: “Warning: setcookie() expects parameter 3 to be integer, array given in /web/htdocs/www.artigianaletti.it/home/wp-content/themes/enfold/includes/helper-privacy.php on line 303”Thanks.
Hello Victoria, i tried all the steps but nothing resolved.
Btw i didnt update the enfold theme and get an HTTP 500 error as you said, i just updated via hosting company the php version and now enfold is not working properly.
Il’attach a link with the screenshot of how i see my enfold primary screen.Now, i think that a manual update of enfold maybe can resolve this issue. Do i have to manually delete and upload a fresh copy of enfold?
NOTE: its extremely important that the content of the site remains the same.Yes, now its all ok.
Thank you guys.
I have manually updated the php version, enabled the PHP ZipArchive Extension, and used “Update Theme and Plugins from Zip File” to update.
It seems all is working fine.
The only strange thing is that i have a normal text menu plus a “burger menu” icon on the homepage, don’t know if it’s a bug, how i can disable it?Thanks.
Do i have to wait your fix as mentioned by Nikko or do i have to try by myself as you said Victoria?
Just tell me, to avoid that we work together on the same thing.You can now login as Administrator via “temporary login without password” for 3 days.
I’ll wait your reply.Thanks.
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This reply was modified 6 years, 2 months ago by
original52.
Yes, i’ve already enabled the footer menu, but is a little bit long and in smarphone/tablet is too long.
Is there a way to put it into an icon box like the header one?refer to the example: https://postimg.cc/XGJpQ9DP
thanks.
Can you retry now? the website was offline
Thank you Victoria.
You can close it, thanks.
It worked!
Big, huge thanks!!!
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This reply was modified 6 years, 2 months ago by
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