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  • in reply to: Keeps asking for an update #1060496

    Same problem here with 12 (!!!!) customer sides. We followed the workaround to revalidate or remove the token, tried to update… still 4.52. Then we revalidated the token again. Update to 4.53 seems to work. But after refreshing … WordPress still asking for an update.

    As already with 4.52 we copied the files via ftp in order to solve this problem. Guess what happens….

    enfold updates shows: No Updates available. You are running the latest version! (4.5.3)

    Wordpress updater still requires update.

    We are wasting customer’s money doing it in this way. I don’t like it.

    Final information: in 1 case we could settle it as follows:

    manual update via ftp
    enfold update shows everthing ist ok
    WordPress still requires UPD
    goto enfold update and klick check manually = WordPress keeps quiet

    OMNYSS

    in reply to: Update to Version (4.5.2) breaks down #1047171

    I face the same problem. I updated 1 site successfully (out of three purchases). But the next two sites failed.

    In Themeforest / Downloads you can see:

    Download not available
    Whoops! Looks like you’ve already downloaded this item 20 times in the last 24 hours. That’s the daily limit! Come back in 24 hours to download it again.

    In Theme Updater you can find:

    Errors occured checking on 2018/12/19 11:07:
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.

    Nice joke! 1 update blocks 3 purchases for 24 h? There must be something wrong in update procedure.
    Now I can’t even download manually.

    Best regards
    OMNYSS

    • This reply was modified 6 years ago by omnyss.

    Suggestion:

    Other themes bundled with LayerSlider (e. g. AVADA) are listing Layer Slider in the installed plugins overview. So everybody can see easily that an update has to be made. Of course they don’t bundle the lastes version (like enfold), but a hint is shown as follows:

    “Eine neue Version von LayerSlider WP ist verfügbar. Details der Version 6.4.0 ansehen. Eine automatische Aktualisierung für dieses Plugin ist nicht verfügbar. License activation is required in order to receive updates for LayerSlider. Purchase a license or read the documentation to learn more. Got LayerSlider in a theme?”

    In enfold the update notification is hidden in the depths of LayerSlider settings.That may lead users to think sth wrong with enfold.

    I face the same problem – on all pages using enfold. For testing purpose I made a brandnew install with only WP and enfold + enfold child theme installed. Same problem. Our customers are pushing us to solve this issue asap, since it is there already since a few weeks. So we won’t recommend customers enfold as long there is no solution from Kriesi. We tested then with twenty seventeen and Avada theme. No problem. Avada also has Layer Slider on board.

    Hatte dieses Problem auch. Nach Update auf Enfold 4.0.5. ist die fehlerhafte Anzeige weg.

    Hey Ismael!

    Thanks for your quick response. I tested this before. There is no change. I also had a look into the database. There I can’t see any “obvious” difference.

    But I tested something else this morning. I deleted 1 comment in a blogpost, which showed all comments before. Guess what happend: the comments will not show up at all. Very strange.

    Best regards
    omnyss

    UPDATE 10:44
    I added a new comment by myself to a blogpost, where the comments are not shown before. Then all comments will be shown. Misterious things are going on in our blog…So, obviously it seems as if this problem is not related to enfold. Anyhow. Thanks for Your kind support during the weekend.

    • This reply was modified 10 years, 2 months ago by omnyss.
    in reply to: Fontello icons not shown in Firefox and IE Explorer #282386

    Hey Yigit, to add the code to .htaccess didn’t solve the problem.

    BR omnyss

    UPDATE // Problem solved!
    I downloaded the newest theme-version again and uploaded the files to our webspace. It works fine now. Whatever happend before (during the automatic upgrade): the problem is solved now. Maybe this may help other user as well.

    • This reply was modified 10 years, 6 months ago by omnyss.

    Premium theme. Premium support. I like it! :-)
    Thanks a lot.

    BR Frank

    Let’s make it simple. :-) but not short.

    What I want is this:

    If comments are enabled for a post the standard comment area will added at the end of the post.
    If comments are disabled for a post the standard comment area will not be added at the end of the post.
    This is a standard WordPress function. Right?

    But what, if I want to use Facebook comments as well and not instead of standard comments?

    Then it should be handled like this:
    If comments are enabled for a post I want to show the facebook comment box as well (snippet see below).
    If comments are disabled for a post I don’t want to show the facebook comment box.

    It makes sence, because once the author disables comments for one post, this should also disable the FB comments. Right?

    This works fine with many of our blogs, using other themes.

    So what we need to do – as defined by facebook – is to add the following snippets:

    1st snippet:

    <div id="fb-root"></div>
    <script>(function(d, s, id) {
      var js, fjs = d.getElementsByTagName(s)[0];
      if (d.getElementById(id)) return;
      js = d.createElement(s); js.id = id;
      js.src = "//connect.facebook.net/de_DE/sdk.js#xfbml=1&appId=xxxxxxxxxxxxxxxx&version=v2.0";
      fjs.parentNode.insertBefore(js, fjs);
    }(document, 'script', 'facebook-jssdk'));</script>

    This is added in header.php. It works fine.

    A 2nd snippet needs to be placed at the place where we want to show the fb-comment box. And that’s now my question: WHERE?

    <div class="fb-comments" data-href="<?php the_permalink(); ?>" data-width data-mobile=”auto-detect” data-numposts="20" data-colorscheme="light"></div>

    This I also tried with enfold theme at different locations in /includes/comments.php. The fb comments will be shown. It works in general, but not like I want ist (see above). If I disable comments for post, the fb comments are still shown. As mentioned above: this is not what I want. :-)

    So, I’m looking just for the proper location in /includes/comments.php wher to add the snippet in order to fulfill my demand. And that question seems to be related to the theme. My idea works fine for example with avada theme and twentyfourteen.

    That’s all I want.

    Best regards
    Frank

    Hey Josue!

    I did :-) My problem is where shall I add the facebook snippet for fb-comments?
    I can’t find the proper location.

    BR Frank

    Hi Devin,
    Actually I guess the only thing I need to do is to find the proper location in comments.php where the standard comments are shown or not, depending on the settings for the particular post. There the fb snippet needs to be added. It works fine with other themes. I just can’t identify the place where to insert. :-)
    Frank

Viewing 11 posts - 1 through 11 (of 11 total)