Forum Replies Created
-
Posts
-
Hi,
I have managed to validate the token now and also updated to the lastest version of Enfold but unfortunately the editing is still not working, also we contacted the hosting but there is nothing they can do about this, this is a theme issue please advise asap.
ThanksHi,
Yes you can disable plugins, I will also contact the hosting provider to find out more about this.
Please inform me if your able to detect the problem.Thanks
Hi,
I have deactivated all plugins and also deleted & uploaded the theme but still same problem, edting is not working!! could you please fix this as we need to make changes to the website and we are stuck….Thanks,
RegardsYes the token has the correct permissions.
Could you please help asap with the editing capabilities, why is the editing not working? I can’t change text the page loads with Avia builder but when clicking on elements it does nothing… I can add new elements but can’t edit them!!!
I have changed the editor to “Classic Editor” in the main Enfold theme page, also tried with and without Classic Editor plug-n with no result.
I have tried different browsers and different systems it is not working. Please take a look at this, admin login name and password is as above.Thanks
Hi,
I have updated my theme to 4.5.4 but I am facing some issues;
1. Can not validate my personal token ( have also tried in incognito mode and different browsers)
error message I get…
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
cURL error 7: Failed to connect to api.envato.com port 443: Connection timed out
cURL error 7: Failed to connect to api.envato.com port 443: Connection timed out
cURL error 7: Failed to connect to api.envato.com port 443: Connection timed out
Purchases: A problem occured accessing your purchases. Unable to check for updates.2. I am not able to edit pages, (have set up classic editor) the page loads with avia layout builder but when I click on text or img nothing happens.
Can you please help me with this asap.
Thanks
