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Hey Mike,
Thank you for your response. I have managed to solve or word around the problem by installing the plugin ‘post smtp’ and setting up with my email domain credentials. It now works fine. as you suggested I have installed the wp mail logging. This is very useful. I have also had a look at the link you sent me for email errors. This is also very useful.
I would like to customise the email responses sent out.
Can you suggest a way forward with this?
I installed ‘shopmagic for Woocommerce’ which can do the customisation.
I am a bit hesitant to use it.
Is this plugin compartible with ‘post smtp’ , if not is there any other I can use?Thanks again for your help.
Regards,
ClaudiusHey Nikko,
I have updated the theme to the latest version.
Error messages have disappeared.
Problem fixed.
I have now set it up for update notification with user name and API key.
Thanks a lot.
Is there a way of trapping these errors/identifying cause of such errors due to legacy theme versions etc?Hi Ismeal,
Thank you so much for looking into this problem for me.
I will follow your recommendations and get a developer to help solve this issue.
I will report developments back to you.Kind regards,
ClaudiusHi Ismael,
I have posted the .htaccess file below.
I deleted and re installed enfold.
I can now edit pages. The problem is when I try to view pages,they default back to the home page.
The home page is the only one that loads properly.
I notice a few .htaccess files exist. I have posted the one in the sauce folder which linked to the installation.
Does the one in the public folder have any effect on the sauce installation??Hi Ismael,
I identified the .htaccess file and changed the permissions to 666
went back to the permalinks set to defaults and saved them
The page then appeared ok.
I changed back to link post, but still got the 404 error.
However I can now edit the page in default mode
The permission on the htaccess file was 644.
I have since changed it back from 666 to 644
What is the default permission for this file?
I am wondering whether the site was designed with just the default permalink?Hi Ismael,
Thank you for looking into this issue for me. I just tried logging in with the credential and was able to get in.
I will present it again below.
This site was built for me about 3 years ago with the enfold theme. I think it was version 3.2. I had since lost contact with the person. When I had problems with the site, I did not have a licensed copy of the theme, so I decided to buy it. I am not an expert in this. Initially I did spend a lot of money to get it done. unfortunately, not all the details were handed back to me. I am now able to manage the site, however, I just need this problem resolved. Once resolved, I will do regular backups.
I suspect there may be issues with the permalinks. I tried what you suggested above but to no avail.
What I don’t understand is why I have this installation errors but the installation was successful?
I have tested the logins by copy and paste what you have below. It all works fine.
I will be very grateful if you can resolve this issue for me.
