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Hello Ismael,
Tonight I saw that the theme has been updated and so I installed it, with all the cleaning I did, the plugins I added, I just released the site by removing the maintenance mode and for now, the site seems to work normally, so I will continue to monitor, thank you for your help
Patrick
Hi Ismael,
http://actugedinne.be/config-php.php
With this you can verify that the server has everything it needs to run Enfold?
Another question, it seems that Layerslide wp is provided along with the theme but without the updates, this plugin was not a security issue?
Thanks Ismael, I’ll already look into it with the host and come back with the results.
I don’t think there is a plugin problem, I have disabled all of them and the problem persists. When I disable Enfold, the problem disappears. When I activate Enfold, after a few seconds, the server becomes inaccessible
Patrick
Hello Ismael,
Thank you for your analysis, I go over each point with you.
For the plugin wp maintenance mode, it was installed yesterday, well after the failure of the theme, to put the site offline, when I put it online, it crashes after a few minutes, if I rename the directory enfold temporarily, the site comes back online, so the problem is the theme not the plugin The failure was already existing before I install this plugin.
For the PHP Warning error : require_once(includes/helper-privacy.php)
I completely uninstalled the theme on wordpress and I installed the latest version
For the last error, PHP Warning: mysqli_real_connect(): (HY000/1226) : user ‘p5646_19’ has exceeded the resource ‘max_user_connections’ (current value : 20)
It’s not a user, it’s just a warning, so normally it doesn’t block the server, it’s the enfold theme that makes too many requests?
I asked my host, for him the server is running fine and he asked me to check with you the specifications needed to run enfold on their server
Best regards
PatrickThank you Ismael,
The MP4 video is not on the server anymore, I asked the client to delete all the big files.
With the configuration you asked me, here is the debug.log of wordpress after the crash of wordpress in a few minutes
Error logs: https://pastebin.com/MpkkeDy2
Sorry, the last lines log errors
[Tue Nov 30 20:28:17 2021] [proxy_fcgi:error] [pid 22589] [client 109.89.79.150:0] AH01067: Failed to read FastCGI header, referer http://actugedinne.be/
[Tue Nov 30 20:28:17 2021] [proxy_fcgi:error] [pid 22589] (104)Connection reset by peer: [client 109.89.79.150:0] AH01075: Error dispatching request to : , referer http://actugedinne.be/
[Tue Nov 30 20:28:17 2021] [proxy_fcgi:error] [pid 22588] [client 127.0.0.1:35032] AH01067: Failed to read FastCGI header, referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:28:17 2021] [proxy_fcgi:error] [pid 22588] (104)Connection reset by peer: [client 127.0.0.1:35032] AH01075: Error dispatching request to : , referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:28:17 2021] [proxy_fcgi:error] [pid 22589] [client 127.0.0.1:35038] AH01067: Failed to read FastCGI header, referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:28:17 2021] [proxy_fcgi:error] [pid 22589] (104)Connection reset by peer: [client 127.0.0.1:35038] AH01075: Error dispatching request to : , referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:28:27 2021] [access_compat:error] [pid 26495] [client 114.119.148.94:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/robots.txt
[Tue Nov 30 20:28:39 2021] [proxy_fcgi:error] [pid 26494] [client 74.125.208.71:0] AH01067: Failed to read FastCGI header
[Tue Nov 30 20:28:39 2021] [proxy_fcgi:error] [pid 26494] (104)Connection reset by peer: [client 74.125.208.71:0] AH01075: Error dispatching request to :
[Tue Nov 30 20:29:01 2021] [proxy_fcgi:error] [pid 26494] [client 127.0.0.1:36140] AH01067: Failed to read FastCGI header, referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:29:01 2021] [proxy_fcgi:error] [pid 26494] (104)Connection reset by peer: [client 127.0.0.1:36140] AH01075: Error dispatching request to : , referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:29:15 2021] [proxy_fcgi:error] [pid 26495] [client 127.0.0.1:37778] AH01067: Failed to read FastCGI header, referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:29:15 2021] [proxy_fcgi:error] [pid 26495] (104)Connection reset by peer: [client 127.0.0.1:37778] AH01075: Error dispatching request to : , referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:29:28 2021] [proxy_fcgi:error] [pid 26495] [client 127.0.0.1:38362] AH01067: Failed to read FastCGI header, referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:29:28 2021] [proxy_fcgi:error] [pid 26495] (104)Connection reset by peer: [client 127.0.0.1:38362] AH01075: Error dispatching request to : , referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:30:00 2021] [proxy_fcgi:error] [pid 26495] [client 127.0.0.1:39456] AH01067: Failed to read FastCGI header, referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:30:00 2021] [proxy_fcgi:error] [pid 26495] (104)Connection reset by peer: [client 127.0.0.1:39456] AH01075: Error dispatching request to : , referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:30:12 2021] [proxy_fcgi:error] [pid 26494] [client 127.0.0.1:39922] AH01067: Failed to read FastCGI header, referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:30:12 2021] [proxy_fcgi:error] [pid 26494] (104)Connection reset by peer: [client 127.0.0.1:39922] AH01075: Error dispatching request to : , referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:30:37 2021] [proxy_fcgi:error] [pid 26494] [client 127.0.0.1:40568] AH01067: Failed to read FastCGI header, referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 20:30:37 2021] [proxy_fcgi:error] [pid 26494] (104)Connection reset by peer: [client 127.0.0.1:40568] AH01075: Error dispatching request to : , referer http://actugedinne.be/wp-content/uploads/2021/04/tourgedinne_Trim.mp4
[Tue Nov 30 22:01:45 2021] [access_compat:error] [pid 26495] [client 170.233.109.58:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/, referer http://actugedinne.be/
[Tue Nov 30 22:01:57 2021] [access_compat:error] [pid 26495] [client 170.233.109.58:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/, referer http://actugedinne.be/
[Tue Nov 30 22:03:04 2021] [access_compat:error] [pid 26495] [client 114.223.79.0:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/, referer http://actugedinne.be/
[Tue Nov 30 22:03:05 2021] [access_compat:error] [pid 26494] [client 114.223.79.0:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/, referer http://actugedinne.be/
[Tue Nov 30 22:07:29 2021] [access_compat:error] [pid 26494] [client 61.147.15.67:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/
[Tue Nov 30 22:10:33 2021] [access_compat:error] [pid 26494] [client 61.147.15.67:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/
[Tue Nov 30 22:13:46 2021] [access_compat:error] [pid 26495] [client 61.147.15.67:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/
[Tue Nov 30 22:16:35 2021] [access_compat:error] [pid 26494] [client 61.147.15.67:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/
[Tue Nov 30 23:14:48 2021] [access_compat:error] [pid 31829] [client 114.119.144.127:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/wp-content/uploads/2011/11
[Tue Nov 30 23:25:56 2021] [access_compat:error] [pid 31830] [client 195.72.144.185:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/, referer http://actugedinne.be
[Tue Nov 30 23:26:33 2021] [access_compat:error] [pid 31830] [client 114.119.144.116:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/wp-content/uploads/2016/08/PV-de-la-sxc3xa9ance-du-25-mai-2016.pdf
[Tue Nov 30 23:38:44 2021] [access_compat:error] [pid 31830] [client 114.119.132.23:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/exposition-des-artistes-et-artisans-a-la-tannerie-les-26-et-27-septembre
[Tue Nov 30 23:51:08 2021] [access_compat:error] [pid 31830] [client 114.119.144.116:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/emploi-imaje-recrute-des-puericulteurs-des-puericultrices-pour-les-creches-de-gedinne-beauraing-bievre-et-vresse
[Wed Dec 01 00:03:05 2021] [access_compat:error] [pid 31830] [client 114.119.144.165:0] AH01797: client denied by server configuration: /home/www/actugedinne.be/wordpress/sport-a-lecole-je-cours-pour-ma-forme-bic-112010Hi Ismael,
The problem continues, here are the logs but there is nothing in them, when I put the site in “public”, the server crashes with a 503 message for the whole server, when I put the wordpress in maintenance mode, the site works.– [01/Dec/2021:00:01:11 +0100] “HEAD / HTTP/1.1” 301 – “-” “python-requests/2.21.0”
213.49.199.23 – – [01/Dec/2021:00:01:18 +0100] “GET / HTTP/1.1” 301 – “-” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/603.3.8 (KHTML, like Gecko) Version/10.1.2 Safari/603.3.8”
213.49.199.23 – – [01/Dec/2021:00:01:23 +0100] “GET / HTTP/1.1” 503 657 “-” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/603.3.8 (KHTML, like Gecko) Version/10.1.2 Safari/603.3.8”
213.49.199.23 – – [01/Dec/2021:00:01:29 +0100] “HEAD /blog HTTP/1.1” 301 – “-” “python-requests/2.21.0”
213.49.199.23 – – [01/Dec/2021:00:01:34 +0100] “GET /blog HTTP/1.1” 301 – “-” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/603.3.8 (KHTML, like Gecko) Version/10.1.2 Safari/603.3.8”
213.49.199.23 – – [01/Dec/2021:00:01:41 +0100] “GET /blog/ HTTP/1.1” 503 657 “-” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/603.3.8 (KHTML, like Gecko) Version/10.1.2 Safari/603.3.8”
66.249.70.63 – – [01/Dec/2021:00:01:58 +0100] “GET /salle-du-cinema/ HTTP/1.1” 200 12566 “-” “Mozilla/5.0 (Linux; Android 6.0.1; Nexus 5X Build/MMB29P) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Mobile Safari/537.36 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)”
114.119.144.165 – – [01/Dec/2021:00:03:05 +0100] “GET /sport-a-lecole-je-cours-pour-ma-forme-bic-112010/ HTTP/1.1” 403 199 “-” “Mozilla/5.0 (Linux; Android 7.0;) AppleWebKit/537.36 (KHTML, like Gecko) Mobile Safari/537.36 (compatible; PetalBot;+https://webmaster.petalsearch.com/site/petalbot)”
40.77.167.63 – – [01/Dec/2021:00:04:08 +0100] “GET /vente-de-terrains-a-batir-par-soumissions/ HTTP/1.1” 200 13390 “-” “Mozilla/5.0 (compatible; bingbot/2.0; +http://www.bing.com/bingbot.htm)”Hello Ismael,
I can’t show it to you for the moment because if I activate the theme, it’s not only the site that crashes but all the sites on the server, moreover for the moment, my client has activated his theme again without telling me and for the moment the site is running well.
I checked the compression settings and they are disabled for the moment but it is not me who disabled it.
If it happens again, I will look for the error log file and come to present it to you.
Thanks for your help, if there is a problem, I will post the rest here
Patrick
Hi Ismael,
The website is here http://materieldeprotection.com/total/
I can not show you the store with the theme Enfold because my client was waiting for his shop and I was forced to use a basic theme of WordPress which works very well.
WooCommerce + Enfold ok
WooCommerce + Enfold Catalog + Visibility Options, wrong, the catalog remains activeNormally, one should not be able to see prices and place products in the cart, yet it can be done
The plugin is http://www.woothemes.com/products/catalog-visibility-options/
have a nice day
Patrick
