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  • in reply to: Videos in slider problem after update #960906

    Thanks for info Ismael

    In the meantime I replaced videos in avia fullwidth slider with videos hosted by Vimeo.
    They do not autoplay in Chrome, but “shrinking” problem disappeared – so a better solution for now.

    Waiting for a more permanent solution for videoplay in fullwidth easy slider.

    Best regards :-)

    Hi Mike

    Yes you may close the thread
    – and may I ad that I deeply appreciate your always in-depth and dedicated approach to support threads.
    Thanks :-)

    Very best regards

    in reply to: Google maps does not work anymore #960357

    Dear Enfold team

    Issue solved by Mike :-)

    Dear Enfold team

    Issue solved by Mike. Thanks again :-)

    Hey Mike

    THANKS. What a relief :-)

    I can’t thank you enough – really appreciate it!!!

    A few other issues (such as missing Google maps and full width submenu not sticky) also now works again ;-)

    I can’t find that code in my local childtheme functions.php – strange since I only update by FTP – what was the intention with that code?

    All the best
    Carsten

    in reply to: Duration of cookie consent #960136

    Thanks a lot Ismael – always constructive help from you! Really appreciate it :-)

    Do you prolong it to fx 120 days by just writing:
    aviaSetCookie(‘aviaCookieConsent’,cookieContents,120);

    Best regards

    in reply to: Re. autoplay video in slider #959987

    Hey Basilis

    Thanks for getting back to me. Really appreciate it.

    However please see this thread for full background (I thing dev. is on it by the way…):

    Thanks again.

    Very best regards

    in reply to: Videos in slider problem after update #959585

    Hey Ismael

    Thanks for getting back to me on the avia fullwidth slider issue re. video.

    Please note that the errorr not only occurs in Chrome but also, as mentioned, in Firefox…

    However: This morning the issue in Firefox took a new turn (without me making any changes at all). The video player window is “shrinking” from slide to slide. Or to put it in other words: The player window gets smaller as the slider moves through the 4 video based slides… The very last slide does not contain video and that one gets back to normal size. What do you make of that?

    Really looking forward to a solution :-)

    Very best regards

    • This reply was modified 6 years, 7 months ago by nonne. Reason: Hi again Ismael - for your info I now am using Vimeo in the avia slider instead of selfhosted. Does not make Chrome autoplay but it is a better solution for now - fx removes the "shrinking" issue mentioned above
    in reply to: Duration of cookie consent #959252

    Thanks Basilis 😊
    Is this period adjustable – and how?
    Best regards

    in reply to: Videos in slider problem after update #958094

    Hey again Ismael – latest update:

    All 4 video sequences in the front page slider were, as mentioned, muted, contained no audio tracks.

    Just to make sure I went through the original Adobe Premiere projects and found that 2 of them contained audiotracks in the project. These were muted, as mentioned, when exported from Premiere to final video for the slider.

    To erase any doubt I now completely deleted any audiotrack in the Premiere projects themselves – and exported (again with no audio) these for use in the slider.

    Unfortunately exactly same behaviour as described earlier. So the “muting” is not the issue here…

    I will undertake no further action – waiting for your response and hopefully help.

    Thanks in advance.

    in reply to: Videos in slider problem after update #958055

    Hey Ismael – did not answer your question about videos being muted – yes they are muted when making them in Adobe Premiere…

    in reply to: Videos in slider problem after update #958002

    Hej Ismael

    Thanks for getting back to me.

    The slider with video-sequenses is on the very front page – see url supplied earlyer.

    It is crucial that this video slider works, since it is presenting/introducing this rather large company.
    After updating to Enfold 4.3.2 it no longer works correctly – different behaviours on different browsers as described.
    A strange observation: As mentioned in Chrome clicking the slider (or going to next slide) activates the video (and the slides with more videos), but also scrolling down below the slider after first slide has loaded (that one is not a video and I made it stay for a long 9 sec.) will “trick” the autoplay?

    We are in the middle of a large campaign and the timing for such a flaw could not be worse, and my client is running out of patience with me.

    I can’t rollback the version either because I do need the cookie consent feature.

    I trust you will help me out here, Ismael – you did before :-)

    Very best regards

    in reply to: Display cookie message every time #954022

    Hi again Yigit

    Thanks a lot. Got it :-)

    Best regards

    in reply to: Display cookie message every time #953836

    Hi Yigit

    Thanks a lot – as usual :-)

    Just to understand: The original one:
    date.setTime(date.getTime()+(CookieDays*24*60*60*1000));
    – did that mean 24 hours?

    And finally: “CookieDays” is missing in your new code? Is that OK?

    Very best regards

    in reply to: Display cookie message every time #953269

    Hi Victoria

    Thanks for answering.
    However I don’t quite get the idea with the article you are referrring to…

    For changes of cookie consent expiration data Yigit was referring to enfold/js/avia-snippet-cookieconsent.js
    – this line: date.setTime(date.getTime()+(CookieDays*24*60*60*1000));

    What I was asking was: What does (CookieDays*24*60*60*1000) indicate – or: How do I see or set expiration date? Could I prolong to “forever” if wanted?

    Best regards

    in reply to: Display cookie message every time #952725

    Hi Yigit

    Just a short follow up on this:
    What does (CookieDays*24*60*60*1000) indicate – or: How do I see or set expiration date? Could I prolong to “forever” if wanted?

    Best regards

    in reply to: Issue with fullwidth sub menu on translated page #921369

    Hi Rikard

    Thanks for clarifying. :-)

    You may close thread

    Best regards

    in reply to: Issue with fullwidth sub menu on translated page #921186

    Thanks again Vinay – and yes, everything is working now :-)

    Just to understand: You just re-saved the settings, I allready made, and things worked as they should? You sometimes need to re-save?

    Very best regards

    in reply to: Issue with fullwidth sub menu on translated page #921070

    Great, thanks Vinay, I tested your proposal and it works :-)

    However there was the other issue:
    Although I have defined both danish and english version of the fullwidt sub menu to have same colour bg etc the english one does not take “on” the choises I made? Any thougts of why that is?

    Best regards

    in reply to: Shortcodes and Homepage broken after update #919960

    Hi Andy

    Had the same problem but solved it by first deleting all Enfold files on server before updating theme by ftp – might work for you as well?

    Best regards
    Carsten

    in reply to: Issues on upgrading to Enfold 4.2.4. #917510

    Hi Mike

    Thanks again for getting back so quickly, really appreciate it! :-)

    I will ask my provider and try updating again hopefully later next week.

    Best regards

    in reply to: Issues on upgrading to Enfold 4.2.4. #917486

    Hi Victoria

    Thanks for your quick answer :-)

    The thread you are referring to – well – some of it is much too technical for me – something “preventing a javascript from being loaded…” due to “compression tool that fetches the javascript of multiple files”…? It is greek to me ;-)

    – but one thing I do notice is the question about disabling any security plugin – and I do not have any such plugin (only a couple of basic plug ins in all – but please log in for yourself…).

    Any other thoughts?

    Thanks in advance

    in reply to: FaceBook suddenly not showing images from posts #887264

    Hi Jordan

    I have been looking into it with my client and it seems to be on and off now – so maybe a cache related thing?

    I think we for now can close this thread.

    Thanks

    in reply to: FaceBook suddenly not showing images from posts #885840

    Hey Jordan

    Thanks for getting back so fast. No plugins of that kind and it sort out of the blue did not show images.

    I am not an FB expert, and my clients social media guy just make FB pull the info automaticly from the post url

    Any thoughts
    Thanks

    in reply to: wpml flags not showing properly on mobile #878571

    Hi Victoria

    Thanks again for getting back to me!

    The issue was not, that I wanted the flag to show on all pages. As you say yourself I put the flag on front page in a widget in header and added some css to make that widget ONLY show on front page. So that is quite intentional.

    Problem was how it showed in mobile view as illustrated in screenshot supplied.

    However – don’t know why or how – problem seemingly solved itself. After some days today suddenly things appear on mobile view as intended! So, even if I I am not comfortable with not knowing why, then issue is solved :-)

    Thanks again for your support. Thread may be closed.

    Best regards

    in reply to: wpml flags not showing properly on mobile #877743

    Hi Victoria

    Thanks for getting back to me. And no, I have not done anything since I put up this thread – and on my phone it still looks as on the screen shot I posted. Really strange… Shouldn’t Galaxy S5 and S6 look the same?

    Your screen dump shows the frontpage, which actually is a bit special. It’s not translated and is not going to be for a while, so I put english flag in a widget in the header (restricted to only frontpage) linking to the first translated page.

    Could I maybe make you take a mobile screenshot of the page provided in private content? Or of any other page in danish actually since for some reason on my phone the english flag is positioned as in my previous screenshot on any danish page – even the ones not translated.

    Thanks in advance and best regards

    in reply to: wpml flags not showing properly on mobile #877265

    Hi again – just to clarify:

    It is only the english flag showing up in that odd place (should be above or beside the burger-menu) – no danish flag is showing up in equivalent pages… And the english flag shows up on ALL pages – also the ones with no translation. And in the configuration of wpml I chose to show only the translated pages.

    Looking forward to hearing from you

    in reply to: WPML: No content is showing – only "Title", "Excerpts"… #875362

    Hi Basilis

    Thanks for getting back to me. I’ll just do it that way then ;-)

    best regards

    Hi Ismael

    Thanks for allways constructive approach – and a solution working :-)
    Thread may be closed.

    very best regards

    in reply to: WPML: No content is showing – only "Title", "Excerpts"… #874234

    Hi again Enfold Team

    In the meantime I had some support from WPML:
    Here is what I was told to do:
    – edit the translation of a page/portfolio item that is not working – and finish it as it is
    – make a small change in the original page
    – edit the translation again

    That actually did make the content of the page/portfolio visible and thus editable/translateable..

    Big question:
    Do I have to do this for EVERY page and portfolio item: The site has got a LOT of posts
    Or is there another way of doing this?

    Best regards

Viewing 30 posts - 31 through 60 (of 171 total)