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Hi Ismael,
No, the site is not hosted on IIS7. They use Linux, and I guess Apache as a Web server.
I’ve also tried to issue a new API key, but it didn’t change a thing.
Thanks
Hi Ismael,
Don’t bother. I think I’ve found it: custom.css. I’ve put its URL in the excluding field, and it seems to be working OK.
Thanks
Hi Ismael,
There is an exclusion list, which seems to be the proper way to manage this. Could you please tell me the involved CSS file name?
Thanks
Hi Ismael,
You’re right, it’s working. I don’t get why it didn’t work when I disabled it myself. Sorry for that.
Anyway, now we now the CSS code is right, and that the problem comes from WP Rocket CSS minification. I’m going to try to solve this with them.
Thanks for your help.
Hi Ismael,
With WP Rocket disabled, I’ve updated the custom CSS with your suggestion and checked the effect. The result is an empty sidebar, but still there.
This seems really nasty!
Hi Elliot,
I’m perfectly sure it would work by FTP, but it’s much less convenient.
Let’s come back to the simpler way if you will.
I’m not sure what you suggest about a potential type problem. My user name and API seem to be OK, and I don’t get any error message. What could be this issue with my server?
Besides, the most surprising thing is the fact that the theme itself can’t see the update, don’t you think?
Thanks
Hi Rikard,
This time, it’s back to normal state with the standard sidebar. As if I didn’t add anything in the quick CSS.
Hi Ismael,
I’m affraid you’ve lost me. Sorry, but I’m a CSS absolute beginer or close.
What is the CSS media query? Where do I find this?Thanks
Nicolas
Hi Yigit,
I’m affraid it didn’t change a thing. CSS is still disabled, if you want to check by yourself.
The problem must come somewhere else.
Thanks
Hi Rakard,
I understand what happened with Google analytics. When emtying the cache, the Envato page is refreshed, but not at the same tab. So I’ve mistaken the Google Analytics field in General layout with the quick CSS field in the following tab, which is at approximatly the same position. Sorry for that.
With disabled cache, the sidebar becomes empty (but still there) and its content doesn’t appear anywhere else. I’m affraid the culprit is somewhere else.
What else would you like me to try?
Thanks
Hi Rikard,
Oops, my bad too. I’ve just just changed it to admin.
Thanks
Hi,
I’m affraid it didn’t work neither. It just came back to the initial result.
Please find in the private section the login credentials.
ThanksHi Rikard,
Yes, this is what I want. I’ve tried to add your code (and even tried to add a } at the end since I guess there is one missing), but it didn’t change anything.
Any idea?
ThanksHi Rikard,
My bad, it was because of the cache plugin.
Thanks for the suggestion.
Hi,
Please find login details in the private section, if needed.
Thanks
Hi Basilis,
Perfect, thanks.
This reply has been marked as private.Hi Basilis,
Yes. I’ve tried both automatic update and manual overwriting with the lastest version (3.2), but it didn’t change a thing.
Thanks
Hi Ismael,
No, I didn’t buy Layerslider as a standalone plugin.
I’ve just overwriten the theme, and it’s still Layerslider 5.3.1. If I overwrite the plugin folder with the one I’ve found in the update theme download, then I get the 5.4.0. However, there is a message saying that the plugin should be registered and so on.
What should I do? Keep this “manual” update?
I was thinking deactivating then deleting the plugin, and reinstalling it from the theme options. Would I keep my slides? What do you suggest?
Thanks
Hi Yigit,
No, I’ve updated it from WordPress itself.
Do you suggest that I should manually redo it again? If yes, here is what I think I should do:
1) Backup my CSS changes
2) Manualy overwrite the Enfold folder in the theme folder with a freshly downloaded at Envato’s
3) Restore my CSS changes
Did I get it right?Thanks
Hi Rikard,
I fully understand the principle. The problem is that Enfold 3.2 is supposed to embed the lastest Layerslider version. However, as for myself, nothing has changed; still 5.3.1. So there is an plugin update problem related to the theme update.
ThanksOK. Thanks
Hi Rikard,
I understand the way you work with Layerslider. Could you please tell me if the 5.3.1 is the latest you’ve embedded?
If no, what did I miss? If yes, when will you provide an updated version since 5.3.1 is not the current one providing very nice improvements.
Besides, the Layerslider help is extreamly basic and absolutly not helping. Can I get a real manual somewhere?
Thanks
Hi Elliott,
It works perfectly. Thank you verry much.
BR
Nicolas
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