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Hello all,
Our customer had SiteLock set-up on GoDaddy and apparently it found (and fixed) some malignant code – now everything is working fine on mobile devices. Thank you all for your help in trying to pinpoint this problem.Hi Ismael,
I just flushed the cache for RR Types: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, and TXT
– no change.Hi Ismael,
Thanks for looking into it. I put in the css code yesterday to see what difference it would make on the cell phones, as without the code is a huge blank area (see above attachment). I pulled it out. I deactivated all the plugins (for the 3rd time) and removed browser cache (no changes). This issue is only on mobile devices – the site looks fine on regular pcs and macs. The sliders are not appearing and also the navigation (and icon) have disappeared on mobile. I’ve been reading over other threads and trying to add the css here and there to see if anything changes, no luck yet, so then I pull out the custom css.Hi Rikard,
Thanks for getting back to me. I tried that once already, but just did it again – and no changes.-Christy
Hey Rikard,
It appears on the mobile devices that the sliders are not working (or visible) and that the navigation icons have disappeared. (Here’s screen shot off iPhone)
The website is: http://www.publicsafetydivesupply.com/
A few days ago it was displaying fine on mobile devices. We tried deactivating all plugins – no change. We switched themes to see if there was any difference, but since we are using the sliders in Enfold that doesn’t show up in other themes anyway (not much help trying that).
We are not using Jetpack (or equivalent). Our .htaccess file was hacked a few days ago, to redirect to spam site, but that has been fixed and there is no malware (or anything else wrong) on the rest of the site.
