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Sure. A link to a sub-page with the active menu item highlighted (Procurement Practices) is below. I was able to remove the background color on the link in the theme preferences. But I still need to remove the border around the text and change the font/size/weight/color, etc. Thanks!
Hi Basilis,
I was able to figure out the issue. There was a fix related to embedding Google maps provided by your support a while ago when Google started requesting an API key to be used. The code and key below was provided by Kriesi to add to the ‘functions.php’ file. I think now that I added my own API in the theme options, it was conflicting with the API in the ‘functions.php’ file. I removed the code and API key below from the file and now the map works. From what I can see there isn’t a need for an SSL certificate.function ava_googlemaps_apikey() { $prefix = is_ssl() ? "https" : "http"; wp_deregister_script('avia-google-maps-api'); wp_register_script( 'avia-google-maps-api', $prefix.'://maps.google.com/maps/api/js?key=AIzaSyAidX34J-pkIHmOUFdVrt05MpzDHz-VZUk', array('jquery'), '3', true); wp_enqueue_script('avia-google-maps-api'); } add_action('init', 'ava_googlemaps_apikey');Hi Basilis,
I regenerated the key again and still can’t get the map to display. When I click the “Check API Key” button under the theme options > “Google Services” it says the key is valid. But when I try to add the map to the contact page, I get this message when I click the button to fetch the coordinates for the address:An error occurred
It seems that your Google API key is not configured correctly
The key is probably either restricted to the wrong domain or the domain syntax you entered is wrong.
Please check your API key here
The domain that should be allowed is:
http://www.nicominteractive.com/*Under the key I am using now I have “HTTP referrers (web sites)” selected under the key restriction area and http://www.nicominteractive.com/* added under “Accept requests”.
As near as I can tell, I’m following all the steps correctly. But still no luck.
Hi, I was just wondering if there was anything else I can try? It looks like I am following all the instructions correctly, but the map still isn’t loading.
Hi Victoria,
I added *.nicominteractive.com/* and still no luck. This key was created only for this website and for the issue with the map.So I’ve followed the instructions from Google as best as I can understand them and added the new API key in the theme options as instructed here. But the map still isn’t working. I have included links to two screenshots below. The first one is the page via Google where I created the key and the second is an error I get when I edit the existing map and click on the “Fetch Coordinates” button. The error says, “The key is probably either restricted to the wrong domain or the domain syntax you entered is wrong.” However, the domain I entered is correct and is for the website the map is set-up on. I’m not sure what to do now and can’t tell if I’m missing a step, or if there is an issue with the theme that is causing this. Any help would be great.
Thanks Victoria. I added the domain to the referrer settings, but it’s still not working. I think the issue is on Google’s end and I’m likely leaving something out, but I have no idea what it is. The instructions for this from Google are not very clear.
Thanks Günter. I created a key and added it. So far the map is still not loading though. Is there anything else I need to do? Or just keep checking/refreshing the page until the key is recognized?
Hi Rikard,
I had another look at the security tool (I’m using iThemes Security Pro) and I think I might know what the issue is. I had “Away Mode” enabled for hours I wouldn’t need to login to the website. So with the time difference you might have been trying to login when that was set to not allow access to the the WP dashboard. I disabled that, so hopefully you can login now.Hi Rikard,
That should have worked, but I disabled some of the additional features in the security tool we are using when you login. So maybe that was the issue. You can also try logging in using the link below.Sure. The info is below.
Also, I notice the same thing is happening on one of our client’s websites. I included two links to that as well.
Thanks for confirming that Victoria. I can’t remember specifically what was modified in that file. But I know there is code added for the fonts used in the website by Adobe Typekit. Thanks again for you help.
Until I can find out what was done to fix the issue, I can’t make the theme update to the live website for our client. So until someone gets back to me, I’m kind of stuck.
Hi, I just wanted to follow-up to see if someone could confirm what I need to do in order to update the theme and address the error in the live copy of the website I provided a link to. Thanks!
Thanks Victoria. It looks to be working fine now. Can you let me know what you did so I can make the fix on the live version of the website when I update the theme? I also have a couple other websites using the theme that had the problem when I tried to update it. Thanks again.
It was disabled in the iThemes Security Pro settings. I just made it visible again, so you should be able to see it now.
Hi Victoria,
Thanks for having a look at that. I believe the CSS file (/facilities/css/main.css) you mentioned is only being used for the custom map on the “Facilities” section. So it shouldn’t have any impact on the pages we are looking at. However, I removed it as a test and the formatting in the media center/blog section (including the posts where the content was being cut off) seemed to be corrected. However it didn’t look like it changed anything for the other content pages that are not part of the blog or blog/news posts.I removed the CSS you provided on May 12th and that removed the space on the right of the resources page. That also fixed all the other child pages with that. When I added the CSS you provided it fixed the positioning of the right column/menu on the parent pages, but caused that extra space on the child pages.
Removing your CSS caused the parent pages (see the “About Us” page linked below) to have the original issue like the media center page where the two columns wouldn’t fit side by side. So I adjusted the two columns like I did on the media center page, but I have a gap on the right of the right column that contains the menu.
Sure. See below. I included a link to three screenshots with a red border around the areas that are an issue and a link to the corresponding pages.
Hi Basilis,
I removed the password from the website. Can you try it again? Just to confirm you are going to the correct URL, I included it below again.Thanks.
Thanks Victoria. That fixed the placement of the right column/menu on the parent pages, but unfortunately it added space to the right of those columns on the child pages. It might not be a parent/child issue, but it does seem like that is happening.
I did a separate restore of a back-up from March 7th and the menu/post content are displaying correctly. See the links below.
I uploaded the style.css file from that copy of the website to one I am having problems with and it didn’t fix the issue. So this must have happened as a result of updates to plugins and/or WordPress. Has there been any known issue like this because of recent updates?
Hi Basilis,
I went through the entire style.css file in the child theme and removed/added back in each of the main areas that I had added as custom css and wasn’t able to identify anything that had an impact on the two issues that I am seeing. I also uploaded the style.css file from a back-up made in February and the issues were still there. I am sure that wasn’t the case when that back-up was made. This is only something I am seeing as of the last few weeks. So if something changed, it doesn’t look like it was done by me in the style.css file.There hasn’t been much in terms of changes to the theme files either. Or at least that would cause these two issues. I tried updating the parent theme, but that didn’t help. The only other thing that would have been changed is I have kept the plugins and WordPress updated. So I’m kind of stuck and still in need of help.
Sure. The info is below.
I can’t say for sure since we just noticed the issues this week. But it’s quite likely there have been some plugin and WordPress updates made.
Thanks Ismael. That helped, but the French links are still running behind the social icons. It would be great if there was a way to have a consistent amount of space between the links and social icons with both languages. But if that’s not possible, I’d like to at least not have the French text run behind the icons.
Everything is looking great thanks to the help your team provided. However, we added the French translated items in the secondary menu and they require more space than the English links. Both languages should have an equal amount of space between the third/last link (the language option) and the social media icons. But with the customization we did earlier, I can’t figure out how to adjust that. I have included a sample English and French URL in the private content. Any help that can be provided with this would be great.
