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Viewing 30 posts - 241 through 270 (of 343 total)
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  • in reply to: Error in header.php When Updating Theme #811802

    Hi, I just wanted to follow-up to see if someone could confirm what I need to do in order to update the theme and address the error in the live copy of the website I provided a link to. Thanks!

    in reply to: Error in header.php When Updating Theme #811149

    Thanks Victoria. It looks to be working fine now. Can you let me know what you did so I can make the fix on the live version of the website when I update the theme? I also have a couple other websites using the theme that had the problem when I tried to update it. Thanks again.

    in reply to: Error in header.php When Updating Theme #811112

    It was disabled in the iThemes Security Pro settings. I just made it visible again, so you should be able to see it now.

    in reply to: Error in header.php When Updating Theme #810956

    Sure thing. Here you go.

    in reply to: Some Formatting Issues #801144

    Thanks Victoria. That did the trick.

    in reply to: Some Formatting Issues #799772

    Hi Victoria,
    Thanks for having a look at that. I believe the CSS file (/facilities/css/main.css) you mentioned is only being used for the custom map on the “Facilities” section. So it shouldn’t have any impact on the pages we are looking at. However, I removed it as a test and the formatting in the media center/blog section (including the posts where the content was being cut off) seemed to be corrected. However it didn’t look like it changed anything for the other content pages that are not part of the blog or blog/news posts.

    I removed the CSS you provided on May 12th and that removed the space on the right of the resources page. That also fixed all the other child pages with that. When I added the CSS you provided it fixed the positioning of the right column/menu on the parent pages, but caused that extra space on the child pages.

    Removing your CSS caused the parent pages (see the “About Us” page linked below) to have the original issue like the media center page where the two columns wouldn’t fit side by side. So I adjusted the two columns like I did on the media center page, but I have a gap on the right of the right column that contains the menu.

    in reply to: Some Formatting Issues #798492

    Sure. See below. I included a link to three screenshots with a red border around the areas that are an issue and a link to the corresponding pages.

    in reply to: Some Formatting Issues #798281

    Hi Basilis,
    I removed the password from the website. Can you try it again? Just to confirm you are going to the correct URL, I included it below again.

    Thanks.

    in reply to: Some Formatting Issues #793308

    Sorry, the original password was changed. Here is the updated one.

    in reply to: Some Formatting Issues #792281

    Thanks Victoria. That fixed the placement of the right column/menu on the parent pages, but unfortunately it added space to the right of those columns on the child pages. It might not be a parent/child issue, but it does seem like that is happening.

    in reply to: Some Formatting Issues #791848

    I did a separate restore of a back-up from March 7th and the menu/post content are displaying correctly. See the links below.

    I uploaded the style.css file from that copy of the website to one I am having problems with and it didn’t fix the issue. So this must have happened as a result of updates to plugins and/or WordPress. Has there been any known issue like this because of recent updates?

    • This reply was modified 7 years, 6 months ago by NicomIT.
    in reply to: Some Formatting Issues #791736

    Hi Basilis,
    I went through the entire style.css file in the child theme and removed/added back in each of the main areas that I had added as custom css and wasn’t able to identify anything that had an impact on the two issues that I am seeing. I also uploaded the style.css file from a back-up made in February and the issues were still there. I am sure that wasn’t the case when that back-up was made. This is only something I am seeing as of the last few weeks. So if something changed, it doesn’t look like it was done by me in the style.css file.

    There hasn’t been much in terms of changes to the theme files either. Or at least that would cause these two issues. I tried updating the parent theme, but that didn’t help. The only other thing that would have been changed is I have kept the plugins and WordPress updated. So I’m kind of stuck and still in need of help.

    in reply to: Some Formatting Issues #788623

    Sure. The info is below.

    I can’t say for sure since we just noticed the issues this week. But it’s quite likely there have been some plugin and WordPress updates made.

    in reply to: Position of Secondary Menu & Social Media Icons #757927

    That did the trick. Thanks very much Ismael!

    in reply to: Position of Secondary Menu & Social Media Icons #756427

    Thanks Ismael. That helped, but the French links are still running behind the social icons. It would be great if there was a way to have a consistent amount of space between the links and social icons with both languages. But if that’s not possible, I’d like to at least not have the French text run behind the icons.

    in reply to: Position of Secondary Menu & Social Media Icons #753127

    Everything is looking great thanks to the help your team provided. However, we added the French translated items in the secondary menu and they require more space than the English links. Both languages should have an equal amount of space between the third/last link (the language option) and the social media icons. But with the customization we did earlier, I can’t figure out how to adjust that. I have included a sample English and French URL in the private content. Any help that can be provided with this would be great.

    in reply to: Header Area Display on Mobile & Small Screens #749991

    Everything is good Rikard. You can feel free to close this.

    in reply to: Header Area Display on Mobile & Small Screens #748486

    Thanks Vinay. That worked perfectly.

    in reply to: Header Area Display on Mobile & Small Screens #746416

    Thanks for the reply Vinay. I wasn’t aware that would bump my request back down.

    The code you provided definitely helped. I made a few other adjustments to try and get things lined up a little more and it’s looking pretty good now. I think I may need to move it to a wider breakpoint, as it looks a little off around 875 pixels wide.

    One thing I still can’t figure out is what is applying the grey border to the social media icons once you get below 875 pixels. If you happen to know what is causing that, I would like to get rid of it. You can see how the icons should look when you view the website at a larger screen size.

    Thanks for the help!

    in reply to: Header Area Display on Mobile & Small Screens #745998

    If someone could let me know if this post has at least been seen by support, I would really appreciate it.

    in reply to: Header Area Display on Mobile & Small Screens #745441

    Hi, it’s been a couple of days and it would be great if someone could have a look at this.

    in reply to: Header Area Display on Mobile & Small Screens #744820

    Hi, just wondering if anyone had a chance to review this. Thanks!

    in reply to: Position of Image Color Overlay #741286

    Thanks Yigit. I can see it working now.

    in reply to: Position of Image Color Overlay #741281

    Sure. Here you go.

    in reply to: Position of Image Color Overlay #741273

    Sorry, it doesn’t seem to be working for me. I get this message…

    Possible Spam Detected
    Your paste has triggered our automatic SPAM detection filter. This happens when certain keywords are detected in a paste. It can also happen if you are creating a lot of pastes in a short period of time. To confirm you are not a bot, please solve the captcha below. PRO users don’t get asked to solve captchas.

    I did remove the CSS from the Quick CSS section and put it back in the style.css. So if you check the website now the overlay is not displaying correctly again.

    in reply to: Position of Image Color Overlay #741261

    Thanks. That worked when I added it to the Quick CSS section, but just not when I added it to the style.css file in my child theme.

    in reply to: Position of Image Color Overlay #741250

    Thanks. I tried the code suggested by both of you, but neither seemed to fix it.

    in reply to: Position of Image Color Overlay #739382

    Hi Rikard,
    It’s harder to see with a white overlay, so I made it blue. For some reason the gap at the bottom isn’t showing now. But you can see where it bleeds out a little too far on the sides.

    in reply to: Position of Image Color Overlay #738956

    Sure, you can see what I’m referring to if you mouse over the aerial photo under the breadcrumb nav on the page below.

    in reply to: Position of Secondary Menu & Social Media Icons #738389

    Thanks Vinay! That did the trick.

Viewing 30 posts - 241 through 270 (of 343 total)