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  • in reply to: Enfold cannot update to the latest version 3.5.4 #646264

    From your screeshot, I know the “Home” is showing correctly. However, the issue is with this url: http://ngim.org/donate/

    Can you help me capture a screenshot of this url? It shows nothing besides the navigation bar. Thanks!

    in reply to: Enfold cannot update to the latest version 3.5.4 #645202

    Hi
    Thanks for updating the theme to version 3.5.4. However, the content of this page is still missing. Can you continue to help to figure out the root cause? Thanks in advance.

    in reply to: Enfold cannot update to the latest version 3.5.4 #642167

    Sure. I created a new account and the wordpress is installed in this folder: /Ngimdotorg/ I will put the new credentials in the Private Content.
    I have uploaded the theme in this folder: /Ngimdotorg/temp

    Thank you so much!

    Best Regards,
    NGIM

    • This reply was modified 8 years, 5 months ago by NGIM.
    in reply to: Enfold cannot update to the latest version 3.5.4 #641906

    I have tested the log in details before I sent you. Do you use any FTP client (e.g. Filezilla) to connect to the FTP?
    It maybe some copy and paste issue with the password or some FTP settings. Now I change to a easier password and you can try again.

    Can you try and if you face issues, can you tell me exactly what is the error message and the program you try to access FTP?
    Thank you!

    in reply to: Enfold cannot update to the latest version 3.5.4 #641325

    Hi Jordan,

    I have uploaded the theme to the FTP. This is located here:

    themeforest-4519990-enfold-responsive-multipurpose-theme.zip

    I will put the FTP details in the private content. Let me know what else you need. Thank you!

    NGIM

    in reply to: Enfold cannot update to the latest version 3.5.4 #640972

    Hi Vinay,

    Thank you for your prompt reply, I have followed the instruction However, it still does not work. Can you help to look at the set up? I believe that the previous enfold theme is not fully functional. I will put the wordpress log in credentials in the private field, thank you so much!

    NGIM

Viewing 6 posts - 1 through 6 (of 6 total)