Support | Kriesi.at – Premium WordPress Themes

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Viewing 11 posts - 1 through 11 (of 11 total)

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July 18, 2017 at 12:50 pm in reply to: IconBox Responsiveness Issue #823241

ncapanna
Participant

Hello, Any update. It’s being too long.

July 17, 2017 at 11:11 am in reply to: IconBox Responsiveness Issue #822499
ncapanna
Participant
Hi, May be site has disabled paste functionality in the password field. I have created a user.

Best Regards
- This reply was modified 7 years, 4 months ago by ncapanna.
July 15, 2017 at 4:39 pm in reply to: IconBox Responsiveness Issue #821724
ncapanna
Participant
Hi,
Try typing instead of Ctrl+C Ctrl+V. Its going to work as its working fine at my end.
Best regards
- This reply was modified 7 years, 4 months ago by ncapanna.
July 14, 2017 at 6:16 pm in reply to: IconBox Responsiveness Issue #821334
ncapanna
Participant
Hi, Try these

Best Regards
- This reply was modified 7 years, 4 months ago by ncapanna.
June 2, 2017 at 4:47 am in reply to: Demo Content Not loading on Dashboard. #802840

ncapanna
Participant

Hi Basilis

Thanks for you reply. I have contacted the support team of my hosting company. They have replied with the following email:

We are not familiar with that theme so we really don’t know where to start. Are you able to ask them what the requirements are to run the theme? They mentioned something about limits, perhaps they can specify what limits were reached. Once we know what is required to run the theme we can check it against what our servers are capable of and we can see if we can accommodate any change that is required to run the theme.

Can you please supply me the information, as they have requested.
Thanks
Nicole

May 30, 2017 at 2:03 am in reply to: Demo Content Not loading on Dashboard. #801326

ncapanna
Participant

Hi,
We purchased the enfold theme to use the Enfold Gym default layout.

Our issue is that the default home page is not loading for this theme.

Can you resolve the issue and make the default content load?

If not, please organise to refund money, we will find another solution. We have spent way too much time trying to resolve this issue.

Thanks
Nicole

May 29, 2017 at 11:41 am in reply to: Demo Content Not loading on Dashboard. #801003
ncapanna
Participant
Hello Rikard, I have added that code in funcitons.php but now its just showing me the code of that welcome page but still the issue is intact not loading anything in AVIA layout builder. Can you resolve this issue ASAP. As, Its already taking too long and i am unable to start working on my site.
Best
- This reply was modified 7 years, 5 months ago by ncapanna.
May 25, 2017 at 2:11 pm in reply to: Demo Content Not loading on Dashboard. #799569

ncapanna
Participant

I have provided the access of my site. Can you simply login and and edit the welcome(Front/Home page) and review the content ?
I want the demo to upload in Visual composer so that i can make changes in that.
Are you getting me ?

May 25, 2017 at 2:08 pm in reply to: Demo Content Not loading on Dashboard. #799568

ncapanna
Participant

I have try deleting htaccess file and update it with permalink.
After doing that a template appear when i go to edit welcome page in dashboard. When i load that template it is showing me the content of some other page.

May 24, 2017 at 2:25 pm in reply to: Demo Content Not loading on Dashboard. #798905

ncapanna
Participant

Hi, I have tried all these. Now on template its gives me an option for welcome. Although, Its containing content of some other page.
https://drive.google.com/open?id=0B2ysOlKceXtuWERpbFpSanp2Skk

May 23, 2017 at 10:02 pm in reply to: Demo Content Not loading on Dashboard. #798534

ncapanna
Participant

Hello John, I want to edit content of Welcome Page. Whenever i reach to edit page. The content simply doesn’t load.
You can see that here. https://drive.google.com/open?id=0B_eqBMNvjwUVQW1fYVpUR0I1bnM
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Viewing 11 posts - 1 through 11 (of 11 total)