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Issue solved, it was due to the fact that some synchronization between the different language menu hadn’t been done…
cheersHi Ismael
I solved all issue by now.
My question is following: I deleted a wpml plugin and on that day, several backgrounds switched to dark grey on their own. I then contacted my host to check if they could do something on their side. And from their testing, they told me there had been a compatibility issue between the wpml plugin and the enfold theme which made those background change.
BW
AnneAmost there…
Can you please reply to this point and then it should all work again. thanks for your support to get it finished today :)Hi Ismael
Thank you for getting back!
Since I did not know how to remove the background, i replace it with white as you suggested
It all worked out expect for the page : http://www.desir-denfant.ch/commande/Would you have any suggestion for this one?
How comes however that this can happen when i delete a plugin?Best wishes
AnneHi there
Can I please get support – I don’t see any reply on my topic and it has been around for a whole week alreadyHi there
I have been saying and describing 2 times the issue already and no one is looking into it.
So i’ll do it for a 3rd time and hope to be taken seriously.by now this one page you mention is normal.
All other pages content some grey background since the theme has had a breakdown since i deleted the wpml plugin and i don’t know how to fix itPlease see enclosed links as I can’t send printscreen
Main page: http://www.desir-denfant.chSubpages
/commande
/panier
/conceptionHi there
Could you already have a look at it?
Thanks, this is quite an issue as it impacts the whole website and would be glad if you could look at it by today
AnneAnd right now, by adding a timer on a new page, i get the grey background as well. So most important is to solve the issue globally and not for every small item with some quick css fix
http://www.desir-denfant.ch/webinaire-besoin/Hi Ismael
For the woocommerce pages, you need to start the booking process to see the 2 pages i mentioned.
For the page with the convertkit opt-in, i changed it this week-end, here it is: http://www.desir-denfant.ch/conception/my host told me that there seems to be some interaction / sync
–> I asked my host (bluehost) if there was an issue on their side. They told me no but that the reason for me to have all those grey fields all of a sudden seems to be theme related. The theme gives the site the information to put some grey backgrounds everywhere.
This issue appeared once I removed the wpml plugin.
As a matter of fact, it seems that the wpml could not simply be deleted but that when it was deleted, enfold took the information over to color some fields to be greythanks
anneAwesome, it fixed partly the issue but i still have it
– on the convertkit opt-in (http://www.desir-denfant.ch/tomber-enceinte/)
– on my woocommerce shop page (http://www.desir-denfant.ch/panier/)
– on the woocommerce product button (http://www.desir-denfant.ch/produit/programme-energiemore generally, the issue came when i deleted my wpml plugin. my host told me that there seems to be some interaction / sync between the theme and this plugin even if remove.
So generally, how can i get rid of the synchronisation?Best wishes
Anne
