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I purchased the domain and hosting and everything was working properly before.
Thank you,
I will do that.
Hello, my FTP credentials are in the private section.
Thank you again for helping and I apologise again for the late reply.
Yes of course,
Sorry for the delayed reply.
Details are in the private content box.
Thank you so much.
Thank Nikko,
That’s it fixed now!
Can you also help me increase the text size on mobile in the full screen slider.
This is the screenshot: https://imgur.com/6yRShg8
Hello,
Thank you so much for helping me. That worked.
However, this morning I changed some wording on the avia layout builder and the exact same mistake happened again.
Could you possibly enable the avia layout debugger (do the same thing for me as you did last time) to get my site working again.
I really appreciate your help, being a total newbie to this and all.
Thank you again,
Nathan
Hi Nikko,
Thank you so much.
I’m so sorry but I am a total newbie at this. Could you possibly make these changes for me?
I give you permission to make these changes.
Thank you,
Kind regards
Nathan
Sorry for the late reply,
here is the links to the pictures,
Kind regards
Nathan
file:///Users/Nathan/Desktop/Screen%20Shot%202018-10-22%20at%2011.20.28.png
file:///Users/Nathan/Desktop/Screen%20Shot%202018-10-22%20at%2011.20.13.png
These are the screenshots.
Thank you again
Nathan
file:///Users/Nathan/Desktop/Screen%20Shot%202018-10-22%20at%2011.20.13.png
The issue is that, instead of content, it is just lines of code.
This is happening on both mobile and desktop
Thank you for your help
Nathan
Hello Nikko,
That has worked perfectly. Thank you so much.
However, there is a problem with my home page on mobile.
Can you help me with that also?
Thank you again
Kind regards
Nathan
Yes of course. They are in the private content.
If you find it can you change it for me? I am a newbie at all this and I’m not sure how most things work.
I give you permission to alter anything that needs altered in order for my site to be fixed.
Thank you!
Kind regards
Nathan
I tried to reset the settings in the theme options to undo my mistake and I made it worse. It is now showing a 505 error.
I have temporarily enable a maintenance mode.
But you have full access using the detail I provided.
Please help me fix this as I am a newbie and need this sorted by tomorrow.
I did not make a back up. I just want to know how a simple input of quick css code could have caused so much bother. I inputed code to make writing bigger on mobile then directly underneath I input code to fix a button size. Then I deleted them both because it ruined my site. And now after I deleted it, deleted my cache and CSS cache as well as contacting my hosting provider to help. I still dont have answers.
Can you please help me, this is urgent.
no its on desktop as well
The error is only on mobile
Thank you very much. That is it sorted now!
Sorry I wasn’t clear enough. My apologies.
On the “shop” page, below the “12Oz candle”, “24Oz candle” and “drizzle melts” is the price. However the font on the prices are very difficult to see. This is what I would like to change, to make it clearer.
I apologise for not being clear enough.
Yes they are in the private section
Hello,
I can’t seem to see your post.
It looks like an error.
Thank you so much. That is it fixed :)
The login credentials are below and are correct.
Sorry for the delayed response. I hope you can still help me.
apologies, the correct details are below in the private data field.
yes, of course.
Yes that is the picture. When I have it in my files it is 2820 x 4500. When you click the it for the lightbox it becomes much clearer. How do I get that image to be much clearer as it is on the page without having to click it for a lightbox image?
I just want to know how to make it not blurred and much clearer or larger?
Thank you
yes of course. I tried wiping everything and re-installing the enfold theme and sometimes a page comes up saying my flash player is out of date and then it downloads a file. I have tried for days to work out why and it comes down to the enfold theme.
this problem is making me lose business so this is urgent.
thank you
In fact my problem is not resolved, then same problem remains.
Thank you, that solved my problem. All that is wrong now is that I cannot edit my widgets. The drop down menus are not working and I can’t drag widgets into the sidebars or footers. Can you help me?
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