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  • May 7, 2018 at 10:41 am in reply to: iframe with piwik opt out empty #952583
    naeserb

    Hi,
    Thank you for your Support.
    We changed the SSL encryption on the statistic webside an now it’s working.
    Without you hint I had have no idea. Now it is working. All sides on SSL helps a lot.
    Best regards
    Babette

    May 4, 2018 at 11:44 am in reply to: iframe with piwik opt out empty #951558
    naeserb

    Dear Victoria,
    thank you for the answer. That sound’s like a Problem I couldn’t solve by myself. To be secure I will shut down the tracking so far.
    Best regards
    Babette

    May 3, 2018 at 10:24 am in reply to: iframe with piwik opt out empty #950627
    naeserb

    Hello,

    I have the same issue Christina had.
    My iFrame with the opt out function from PIWIK/Matomo is a big white (empty?) box.
    The pure link to the opt out function itself is working. I can copy it in the browser adrressfield and you will see the text with the function.
    I tried with various brouwser (Chrome, edge and chrome on a mobile device), but all empty/White.
    I’m using the enfold theme and are looking Forward to a hint to proceed further.

    Thanks an best regards
    Babette

    • This reply was modified 7 years, 8 months ago by naeserb.
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Viewing 3 posts - 1 through 3 (of 3 total)