Sur, we emptied the cache. Several times.
The problem is only with the phone-icon. And you can see, the phone has another direction.
We solved it our way:we removed the icon.

Nadja

Thank you.
That works
NAdja

This is strange.
On my screen the phone icon is red (see img)
The code is like this:

#adressbar .tel:before{
	font-family: 'entypo-fontello';
	content: "\1f4de ";
	color:#fff !important;
}

I do not understand what you are meaning. Why do you need a screenshot? You can see it on the website

Thank you. That was the problem.
I used the icon code from the template.
NAdja

It is really strange.
If I use the standard form element the emails arrive.
But if I set the from

// change from address
add_filter('avf_form_from', 'avf_form_from_mod', 10, 3);
function avf_form_from_mod($from, $new_post, $form_params) {
    $from = " ( (Email address hidden if logged out) ) ";
    return $from;
}

I get my autoresponder email but the real email do not arrive. It seems that it is blocked from the provider (we cannot find it in spam or log).
Have you any idea?
Thank you
Nadja

We do not use this email-plugin. We are using the form-element from enfold.
You can find it for example here:

This is really strange…
I added this to my function.php

add_filter('avf_form_from', 'avf_form_from_mod', 10, 3);
function avf_form_from_mod($from, $new_post, $form_params) {
    $from = " ( (Email address hidden if logged out) ) ";
    return $from;
}

If I send the form, I get the reply email and on the website I get the “Thank you”-Site.
But the email do not arrive on the server the form is sent. ( I hope you understand what I mean).

Nadja

That is strange.
I sent you yesterday the login credentials…
But I cannot see them.

So here they are again.

I will try it.
Thank you
Nadja

Noone the same problem?
We have the problem since the update in december.
Nadja

Thank you.
Nadja

We found out another amazing “thing”:
We added some forms on 10.12.2018 und send testmails with the new forms.
The reply-adress was the right email.
After the update (11.12.) the reply-adress was the standard wordpress-email adress. And since this update the mails do not arrive.
Can this have something to do with our problem?

Important to know: only the mails from sender with a spf-filter do not arrive.
See my post: https://kriesi.at/support/topic/sent-from-in-form-not-the-mail-from-form/#post-952897

Thank you for your help
Nadja

The provider ist 1&1, a managed Hosting Paket.
I phoned the hotline, but they couldn’t help me. They told me, they habe also no access.
Are you sure that it must be the “server error file”?
nadja

I Try to geht The logfile. I have no access
I come back, when I have an answer.
Thank you
Nadja