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Viewing 7 posts - 31 through 37 (of 37 total)
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  • in reply to: Sidebar & Footer Problems #1359142

    Ismael, you’re amazing!! Thank you so much, I just had a look on different devices and it looks AMAZING!!!! thank you, thank you, thank you!

    You guys are absolutely incredible and I appreciate all the hard work, time, and effort you put into helping all of us. I know it must get tiresome sometimes so just know that you’re appreciated!

    in reply to: Sidebar & Footer Problems #1359106

    Hello, I’ve included some screenshots and login details below

    • This reply was modified 2 years, 3 months ago by Sozo.
    in reply to: Sidebar & Footer Problems #1358964

    Thank you for replying. Unfortunately, the code didn’t work as I hoped. It removed the contents of the sidebar, but not the sidebar itself. Can we remove the sidebar completely on mobile devices in all orientations? Thank you!

    Also, just to follow up. That sticky widget didn’t work either.

    in reply to: Sidebar & Footer Problems #1358856

    Ismael, thank you so much for your reply…I appreciate you!

    1.) Ah that’s awesome, didn’t realize that was a thing but it’s an elegant solution and works even better than what I imagine. Thank you!

    2.) When you say “add your mobile styles here” what exactly do you mean by that. Can you explain further please, or perhaps an example even.

    3.) I thought it might be out of the scope, no worries. I did try a plugin without any luck, but I will certainly give this one a try. Thanks

    Thank you again for all your help. You guys work hard and are very busy and I appreciate the time you each take to help all of us.

    Cheers!
    -Soz

    in reply to: Background Image Scaling Issues On Mobile #1358512

    Thank you for trying to looking into this issue, I do appreciate it. Unfortunately, our hosting company had a database problem and we lost our entire site, none of our backups work and they were unable to restore the effected accounts, forcing us to completely start again.

    We are in the process of switching hosting companies and rebuilding. I guess you could close this ticket and if I have the same issue again, I can always start another.

    Thank you again for trying to help!

    in reply to: Background Image Scaling Issues On Mobile #1357858

    That’s really unfortunate because I see the same thing on Android (and older one) but it’s still very apparent. iPhone: 11 Pro Max & iPad Air 4 both running the latest version of IOS and Safari

    On all Apple Devices, I’ve checked using Safari, Chrome & Firefox
    Android Devices I’ve checked with Chrome & Firefox
    The display issue is present on all mobile devices and in all browsers.

    The current wood background you see has been tried in various sizes and the same issues happens. Again, the only way the background appears (regardless of size) is to use option “stretch full screen” which is an entire other issue for another time..but maybe part of the bigger problem.

    I’ve also tried a different background image, again in various sizes. Again, it only appears ( on any device, including desktops) is for the stretch full screen option to be click). It, too, was horrible scaled and look even worse than the current background.

    There’s millions of people using Apple devices so this is a huge issue, especially since a lot of our usage will be from mobile devices.

    in reply to: Background Image Scaling Issues On Mobile #1357855

    Thank you for your reply. I have included a link to several screen shops from both and iphone and ipad. You’ll notice the background changes dramatically from page to page and sometimes different parts of the same page. None of these are blown up or have anything done to other than a slight crop to remove personal information.

    The background also moves, regardless of settings, which I believe is connected to how the image is displayed.

Viewing 7 posts - 31 through 37 (of 37 total)