Forum Replies Created

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • in reply to: problems with the Avia layouter and storage #390593

    Hello Elliot,

    Thanks, I will contract our network administrators. Perhaps they’ll have a solution. The problem is now contained to just one page, luckily.

    Cheers!

    Joyce

    in reply to: problems with the Avia layouter and storage #389949

    Hi Ismael,

    Thanks for your reply. I tried to edit a page on my laptop at home and the advanced layout builder worked fine for me too.

    I guess the problem only occurs when i try to edit the page on my computer at work. The same problem occured when whe tried to edit a page on my colleague’s computer. Could it be possible that our network at the office causes the problem?

    Best regards.

    Joyce

    in reply to: problems with the Avia layouter and storage #388358
    This reply has been marked as private.
    in reply to: problems with the Avia layouter and storage #386409
    This reply has been marked as private.
    in reply to: problems with the Avia layouter and storage #384444

    Hello!

    I think I am having the same problem with the Avia Layout Designer.

    When I try to edite my page and ad text for example, the changes aren’t saved. When I press update only the first color section remains and all the other elements are gone. Then I have to restore the previous revision to get those elements back onto the page. It’s quite a tedious process as you can imagine.

    If I understand correctly, I have to try the steps that are mentioned above.

    I have a question about the second step:
    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    Does this mean that you have to start all over again, in other words create you’re pages again etc.?

    Thanks in advance!

    Best Regards,

    Joyce

Viewing 5 posts - 1 through 5 (of 5 total)