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October 3, 2025 at 9:48 am in reply to: content disappears, cookie consent not working properly #1489804
no I don’t think I even know how to add scripts.
The site was built awhile ago and was working fine, but my client started seeing issues with content disappearing some months ago.
We thought it was a safari issue, but now it’s all browsers.
not sure what is happening.
thanks
NancyThis reply has been marked as private.I did that on the first image but it didn’t change anything.
Do the webp images really save that much load time?
The site loads slowly but I think it’s because of the video at the bottom.-
This reply was modified 2 weeks, 6 days ago by
Munford.
the compression was disbabled, and I added the name “lightbox” to the css class on the 2 overlapping images (*now both webp) –
they open in lightbox on the preview but not on the actual page view.
can you see the lightbox on your end?
I don’t see an update to 7.1 in the theme options.thanks
NancyThis reply has been marked as private.This reply has been marked as private.thanks – got it working
Nancy-
This reply was modified 1 month, 3 weeks ago by
Munford.
This reply has been marked as private.see the image below – the top is where the anchor link lands now due to sticky and transparent header.
I’d like it to land like the 2nd image, with the top of the color section at the top of the page (under the header).
Is that possible?
thanks
Nancyok
Can you tell me how to have it on PC so the links land right at the top of the color section instead of above it like it is now?
I think my sticky header (height is 80px) is interfering with the position.
I changed the name of the links – see below
I tried using this from your link to have a transparent mobile header, but it’s not working:/* Transparent Header For Mobile */ @media only screen and (max-width: 990px) { .responsive.html_mobile_menu_tablet #top #wrap_all #header { position: absolute!important; } .html_mobile_menu_tablet #top #wrap_all .av_header_transparency { background: transparent!important; } }
Can you see what’s wrong there?
thanks
NancyI see it’s sporadic – sometimes it lands too low on mobile from the about page on both firefox and safari…I see other threads about it but not sure what the solution was.
Can you tell me how to have it on PC so the links land at the top of the color section instead of above it like it is now?
I think my sticky header (height is 80px) is interfering with the position.Also – Is it possible to have a transparent header on mobile like I have on PC?
thanks for your help.
Nancythat changed the link position on the text but not on the hotspot itself, and the text link still jumps to the section…
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This reply was modified 2 months, 1 week ago by
Munford.
when I click on the spot it is smooth, but the text link jumps to the section instead.
They also land at different heights on the page – see below.
I know this is due to the sticky header but don’t know how to fix it.
thanks for your help
Nancy-
This reply was modified 2 months, 1 week ago by
Munford.
Yes, I copied the right code but the text links are not smooth scrolling.
I am now seeing an issue if I use the transparent header that the anchor link lands too high, and the header is not transparent on mobile.
Can you help with that?
thanks
Nancy-
This reply was modified 2 months, 1 week ago by
Munford.
ah yes that’s what was happening.
I think it’s fixed now – did you add that or is it just working?
I saw that the link was working and scrolling correctly from the “spot” so had taken the links off the text.
I added that code and then added it back on the “Berlin” tooltip text but it jumps instead of smooth scrolliing still, even though the spot scrolls smoothly. Purged the cache…any ideas?
Nancy-
This reply was modified 2 months, 1 week ago by
Munford.
thanks for your help. I will look into the options, I don’t really understand all.
I would like to know if it’s possible to globally make all the images open in a lightbox, based on a category maybe, so I don’t have to do into each image manually and change the settings. The site is not built properly (they should have used a masonry gallery) but I do think they want the whole thing rebuilt.
thanks for taking a look,
NancyThose screenshots were from the image element itself, inside the page builder.
thanks for your reply
but if you look at the images they are set with the url and media link. it’s just not working.Thanks for taking a look.
this is how the image is set up – it’s similar to Enfold (which I have used exclusively for years).
on the mixed media page: https://imgur.com/iqrN3T2 and https://imgur.com/1VgypnI
but on the front end I don’t see the link in the preview or page view.
on the paintings page, the first image is set up the same way, but the link is there –
in the preview it opens in lightbox: https://imgur.com/uYtdXbb and https://imgur.com/RLnBpBQ
but when I save a view the page, it opens the image in another page. The second image on that page is set up the same way but there doesn’t seem to be a link: https://imgur.com/yHRPIj7
I have gone back and forth through all the settings. The lightbox is enabled.
Any advice?
thanks
Nancyyou can close this thread
This reply has been marked as private.I fixed this by changing some settings in wp rocket
thanks for your help-
This reply was modified 6 months, 1 week ago by
Munford.
You’re right – it’s loading now in Firefox but not in chrome or safari. I’ve cleared the data but it’s still not loading. It seems inconsistent in Firefox now – it only loads after I have cleared the data and accepted cookies, but if I return to the home page then it doesn’t load again. Not sure what’s going on and it’s not being blocked on the other pages that also have the cookie lock icon. Does it load for you on those other browsers or after returning to the home page?
Thanks for all your help
Nancyok yes, I am using a copy in a child theme, but I guess that warning is because the header.php changes so often.
Do you have an advice on the footer missing from my mobile front page? That’s kind of a bigger issue for us. Is it a caching issue with wp rocket?
thanks for your help
NancyOk I’ll try that. And it’s OK to edit the header.php in the child theme?
/* * Please do not modify this file on your child theme to add scripts to Head section. * Refer to this post - https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#add-a-script-to-head-section and use functions.php file instead */
should I use this instead in the functions.php?
//------------------------------- // Custom script in head section //------------------------------- function custom_script_name(){ ?> <script> // Your script here </script> <?php } add_action('wp_head', 'custom_script_name');
And the issue with the footer missing from the front page on mobil – is that something with wp rocket settings?
Thanks
Nancyhmm not sure how to add that.
OK – and the scroll-to-top issue? It’s not great on mobile where the form disappears at the bottom of the page.
thanks
ok will try that.
When the form opens it makes the page scroll to the top.
I see a problem also if I click on the link and then close it, if I click on it again the form doesn’t show up.
Do you know what’s causing that?Thanks
that seems to work.-
This reply was modified 6 months, 2 weeks ago by
Munford.
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This reply was modified 2 weeks, 6 days ago by
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