Forum Replies Created
-
AuthorPosts
-
Hello stewroids,
as you can see in many other posts, there is existing a solution. You have to generate an API-Key. See more Information here:- This reply was modified 8 years ago by msteid.
Ok nice to know. I’m so glad to have your support-team.
I recommended the theme to two freinds of mine.Regards,
MartinGood morning Kriesi,
thanks for your answer. :)
I could choose from my host-provider 4 forms of php 7.0 , 5.6 ,5.5 ,5.4 which one would be in your opinion the best for Enfold?
I actually noticed that no php version was fixed for this domain. So I choose 5.6 and the problem is now solved. ^^
Sorry for that and thanks for your support. :)Regards,
Martinhere again all data
Josue please use the following data. sorry i gave you the wrong wp-login data. was my default.
the other given facts are correct.it is fs-consulting.eu as you can see in the private data ;)
but I installed on both website projects enfold. I will check it with my Webhoster why this url (s601278192.online.de) doesn’t work.
Thanks for your tip Josue :DI got the error message, when I want to edit the following elements (the others work without any problem):
– layout elements: colour section
– content elements: team members
– media elements: picture, image with hotspots, video, slide-show (full width), featured image slider, galery, masonry galleryRegards,
Martinhey Rikard,
here are the data you need.I got the error message, when I want to edit the following elements (the others work without any problem):
– layout elements: colour section
– content elements: team members
– media elements: picture, image with hotspots, video, slide-show (full width), featured image slider, galery, masonry galleryRegards,
MartinAny answer or further information would be nice. For example who is responsable for my request and is someone still working on a solution?
Regards,
MartinAny answer or further information would be nice. For example who is responsable for my request and is someone still working on a solution?
Regards,
MartinBasilis, Josue, Yigit, Rikard, Dake or any other person from the support-team can you please inform me, when you are finished with testing?
And can you tell me what you have changed?
It would be nice, if you could test it soon because our business website should be usually online since 4 days. I got this problem now since 2 weeks and recevied no solution for the problem. :(
We are a little bit dissapointed.Thanks.
Regards,
MartinI’m already using SFTP with the port 22. So SFTP is working. You can see it in the private data.
Regards,
Martin- This reply was modified 8 years, 11 months ago by msteid.
Basilis or any other person from the support-team can you please inform me, when you are finished with testing?
And can you tell me what you have changed? It would be nice, if you could test it soon because our business website should be usually online since 3 days.Thanks.
Regards,
Martinok this would be nice Basilis.
Regards,
Martin :)Sure ;)
Latest version is on the server.
I wan’t to change the layout of a color section, add a picture and some team memebers with the layout editor.
When I press the edit section button the following message appears:“Fatal error: Uncaught Error: Access to undeclared static property: AviaHtmlHelper::$element in /homepages/42/d601278186/htdocs/clickandbuilds/DeutscheFrdermittelberatung/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php:881 Stack trace: #0 /homepages/42/d601278186/htdocs/clickandbuilds/DeutscheFrdermittelberatung/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php(133): AviaHtmlHelper::image(Array, Object(avia_sc_section)) #1 /homepages/42/d601278186/htdocs/clickandbuilds/DeutscheFrdermittelberatung/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php(43): AviaHtmlHelper::render_element(Array, Object(avia_sc_section)) #2 /homepages/42/d601278186/htdocs/clickandbuilds/DeutscheFrdermittelberatung/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(160): AviaHtmlHelper::render_multiple_elements(Array, Object(avia_sc_section)) #3 /homepages/42/d in /homepages/42/d601278186/htdocs/clickandbuilds/DeutscheFrdermittelberatung/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php on line 881″
So it isn’t possible to edit some layout, content and media elements. That’s my problem because the following message appears.
seems to be the same problem: https://kriesi.at/support/topic/better-practice-for-updating-theme/
It is very strage I’m always uploading the 3.4.4 version and on my wordpress dashboard it is shown, that I am using the latest version 3.4.3.
And in the “theme update” register of Enfold it is shown that no updates are available because 3.4.3 is the latest version. But this isn’t the truth.
The Themeforest name and API-Key are deposited.- This reply was modified 8 years, 12 months ago by msteid.
Hey Yigit!
Thanks for your fast answer. It is the 5.5 PHP version which I am using.
now I am helplessly and I hope that someone could give me another solution. If you need administration acess again please let me know. Or maybe it is possible to talk to someone from the Krisie team for example in Skype. My native languages are German and English.
I installed FileZilla and refreshed the enfold folder like it is shown in your link and it doesn’t help.
Hi Rikard,
I tried to overwirte the the theme file with a fresh copy from my Themeforest account. It doesn’t help.
And i added our ThemeForest username and API key to get automatic update notifications. The following text is approaching:“Theme Updates No Updates available. You are running the latest version! (3.4.3)”.
What could be the issue that some content and media elements don’t work?- This reply was modified 8 years, 12 months ago by msteid.
I can’t change the layout of a color section and can’t edit a team member element. It doesn’t work on every site.
Changing and editing the other sections and elements work solid.- This reply was modified 9 years ago by msteid.
Thanks for your fast reply ;)
I have the version 3.4.3 of Enfold. Could it be that you done a little typing mistake? :D
In my case the following text is shown under the topic theme update: “Theme Updates
No Updates available. You are running the latest version! (3.4.3)”All the layout and content elements work solid only the team member and the colour section won’t work.
I think the best case is, when I will give you a temporary admin access for my website.
How could I send you the data?Cheers
Martinthanks for your help. :)
Problem is solved.how many performance and memory does the enfold theme need?
it doesn’t help me…
are there any other suggestions?Would be nice to get some feedback ;)
-
AuthorPosts