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I’ve rolled it back to a backup from a month ago and will rebuild with a new child theme
It didn’t seem to do anything but make matters worse.
I really think that file being called is the source of our problems. It is looking for a file that does not exist.
I tried purging cache but didnt make a difference.
Then I changed theme to 2017, cleared cache and got 2 second load time on pingdom (tested 3 times) https://screencast-o-matic.com/watch/cFXnfoYKWp
Secondly I tried enfold theme again, cleared cache and got 2.66 second load time (tested x 3) https://screencast-o-matic.com/watch/cFXnf4Y7cu
Switch back to Child theme and back to the same problem. Interestingly this file is only called on the child theme and is still there (https://www.jonespartners.net.au/wp-content/uploads/dynamic_avia/wp-content/uploads/videos-bg.jpg)
I’ve already tried deactivating the caching plugin and even changed it altogether with no effect.
Hi Rikard,
Any update from yesterday?
Cheers
ConniePlease note the mobile version is broken and also takes much longer to load
Yes, please go ahead
Thanks Rikard, that help would be great.
FTP in private comments.
Cheers
ConnieHi Rikard,
I’ve deleted the image from the media library, but I cant see where it was attached to any page?
In any case it’s still the same load time 26.45s
Thanks
Connieplease help, your earliest assistance would be appreciated
Hi Nikko
When I activated the enfold theme it still takes 10.66 seconds to load, so it is better but still not acceptable.
I am in Australia, and have been dealing with this for over a week. Could you please use the login details to look around and speed up the process.
Thanks in advance
Connieyour earliest assistance would be appreciated
BUMP PLEASE HELP URGENTLY
bump
note: this is the header.php in the child theme
Hi Basilis,
Here is the content of the header.php file
<?php
global $avia_config;$style = $avia_config[‘box_class’];
$responsive = avia_get_option(‘responsive_active’) != “disabled” ? “responsive” : “fixed_layout”;
$blank = isset($avia_config[‘template’]) ? $avia_config[‘template’] : “”;
$av_lightbox= avia_get_option(‘lightbox_active’) != “disabled” ? ‘av-default-lightbox’ : ‘av-custom-lightbox’;?><!DOCTYPE html>
<html <?php language_attributes(); ?> class=”<?php echo ” html_{$style} “.$responsive.” “.$av_lightbox.” “.avia_header_class_string();?> “>
<head>
<meta charset=”<?php bloginfo( ‘charset’ ); ?>” /><!– page title, displayed in your browser bar –>
<title><?php if(function_exists(‘avia_set_title_tag’)) { echo avia_set_title_tag(); } ?></title><?php
/*
* outputs a rel=follow or nofollow tag to circumvent google duplicate content for archives
* located in framework/php/function-set-avia-frontend.php
*/
if (function_exists(‘avia_set_follow’)) { echo avia_set_follow(); }/*
* outputs a favicon if defined
*/
if (function_exists(‘avia_favicon’)) { echo avia_favicon(avia_get_option(‘favicon’)); }
?><!– mobile setting –>
<?phpif( strpos($responsive, ‘responsive’) !== false ) echo ‘<meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1″>’;
?><!– Scripts/CSS and wp_head hook –>
<?php
/* Always have wp_head() just before the closing </head>
* tag of your theme, or you will break many plugins, which
* generally use this hook to add elements to <head> such
* as styles, scripts, and meta tags.
*/wp_head();
?>
<script type=”text/javascript”>
<!–
var Fmax = 18
var Fmin = 8
function increaseFontSize() {
var body = document.body,
currentFontSize = parseFloat(window.getComputedStyle(body, null).fontSize);
if (currentFontSize < Fmax) {
body.style.fontSize = ++currentFontSize + ‘px’;
}
}function decreaseFontSize() {
var body = document.body,
currentFontSize = parseFloat(window.getComputedStyle(body, null).fontSize);
if (currentFontSize > Fmin) {
body.style.fontSize = –currentFontSize + ‘px’;
}
}document.querySelector(‘#increase’).addEventListener(‘click’, increaseFontSize);
document.querySelector(‘#decrease’).addEventListener(‘click’, decreaseFontSize);
//–></script><meta charset=”utf-8″>
<meta http-equiv=”X-UA-Compatible” content=”IE=edge”>
<meta name=”viewport” content=”width=device-width, initial-scale=1″><meta content=”en-AU” name=”language” /><link rel=”publisher” href=”https://plus.google.com/+JonesPartnersSydney/posts”/>
<meta property=”article:publisher” content=”https://www.facebook.com/jonespartners”/>
<link rel=”canonical” href=”http://www.jonespartners.net.au” />
<meta name=”google-site-verification” content=”WqEnafOVm4R0SYx5641XdW42emw1gHxuryxnBq0KBm0″ /><script type=”text/javascript”>
(function(i,s,o,g,r,a,m){i[‘GoogleAnalyticsObject’]=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,’script’,’//www.google-analytics.com/analytics.js’,’ga’);ga(‘create’, ‘UA-42205650-1’, ‘jonespartners.net.au’);
ga(‘require’, ‘displayfeatures’);
ga(‘send’, ‘pageview’);</script>
</head><body id=”top” <?php body_class($style.” “.$avia_config[‘font_stack’].” “.$blank); avia_markup_helper(array(‘context’ => ‘body’)); ?>>
<div id=’wrap_all’>
<?php
if(!$blank) //blank templates dont display header nor footer
{
//fetch the template file that holds the main menu, located in includes/helper-menu-main.php
get_template_part( ‘includes/helper’, ‘main-menu’ );} ?>
<div id=’main’ data-scroll-offset='<?php echo avia_header_setting(‘header_scroll_offset’); ?>’>
<?php do_action(‘ava_after_main_container’); ?>
Thanks again
Conniebump please??
Urgent please, your earliest attention appreciated (support team)
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