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  • July 25, 2018 at 3:21 pm in reply to: Gravity Forms/Enfold compatibility issue #989744
    MLBTeam

    We’ve done everything that has been asked thus far. I just FTP’d into the site. The avia-shortcodes is inside the config-templatebuilder folder. The theme is generating fatal errors which is why the site doesn’t load.

    [24-Jul-2018 10:20:37 UTC] PHP Fatal error: Call to undefined function avia_new_section() in /www/wp-content/themes/enfold/template-builder.php on line 97
    [24-Jul-2018 10:21:04 UTC] PHP Fatal error: Call to undefined function avia_new_section() in /www/wp-content/themes/enfold/template-builder.php on line 97
    [24-Jul-2018 12:39:39 UTC] PHP Warning: require_once(config-wpml/config.php): failed to open stream: No such file or directory in /www/wp-content/themes/enfold-old/functions.php on line 29
    [24-Jul-2018 12:39:39 UTC] PHP Fatal error: require_once(): Failed opening required ‘config-wpml/config.php’ (include_path=’.:/usr/share/php:/www/wp-content/pear’) in /www/wp-content/themes/enfold-old/functions.php on line 29
    [24-Jul-2018 12:40:33 UTC] PHP Warning: require_once(config-wpml/config.php): failed to open stream: No such file or directory in /www/wp-content/themes/enfold-old/functions.php on line 29
    [24-Jul-2018 12:40:33 UTC] PHP Fatal error: require_once(): Failed opening required ‘config-wpml/config.php’ (include_path=’.:/usr/share/php:/www/wp-content/pear’) in /www/wp-content/themes/enfold-old/functions.php on line 29
    [24-Jul-2018 12:40:38 UTC] PHP Warning: require_once(config-wpml/config.php): failed to open stream: No such file or directory in /www/wp-content/themes/enfold-old/functions.php on line 29
    [24-Jul-2018 12:40:38 UTC] PHP Fatal error: require_once(): Failed opening required ‘config-wpml/config.php’ (include_path=’.:/usr/share/php:/www/wp-content/pear’) in /www/wp-content/themes/enfold-old/functions.php on line 29
    [24-Jul-2018 12:40:44 UTC] PHP Warning: require_once(config-wpml/config.php): failed to open stream: No such file or directory in /www/wp-content/themes/enfold-old/functions.php on line 29
    [24-Jul-2018 12:40:44 UTC] PHP Fatal error: require_once(): Failed opening required ‘config-wpml/config.php’ (include_path=’.:/usr/share/php:/www/wp-content/pear’) in /www/wp-content/themes/enfold-old/functions.php on line 29
    [24-Jul-2018 12:43:16 UTC] PHP Warning: require_once(config-wpml/config.php): failed to open stream: No such file or directory in /www/wp-content/themes/enfold/functions.php on line 29
    [24-Jul-2018 12:43:16 UTC] PHP Fatal error: require_once(): Failed opening required ‘config-wpml/config.php’ (include_path=’.:/usr/share/php:/www/wp-content/pear’) in /www/wp-content/themes/enfold/functions.php on line 29
    [24-Jul-2018 12:47:05 UTC] PHP Warning: require_once(config-wpml/config.php): failed to open stream: No such file or directory in /www/wp-content/themes/enfold/functions.php on line 29
    [24-Jul-2018 12:47:05 UTC] PHP Fatal error: require_once(): Failed opening required ‘config-wpml/config.php’ (include_path=’.:/usr/share/php:/www/wp-content/pear’) in /www/wp-content/themes/enfold/functions.php on line 29
    [24-Jul-2018 12:47:39 UTC] PHP Warning: require_once(config-wpml/config.php): failed to open stream: No such file or directory in /www/wp-content/themes/enfold/functions.php on line 29
    [24-Jul-2018 12:47:39 UTC] PHP Fatal error: require_once(): Failed opening required ‘config-wpml/config.php’ (include_path=’.:/usr/share/php:/www/wp-content/pear’) in /www/wp-content/themes/enfold/functions.php on line 29
    [25-Jul-2018 05:02:37 UTC] PHP Warning: require_once(config-wpml/config.php): failed to open stream: No such file or directory in /www/wp-content/themes/enfold/functions.php on line 29
    [25-Jul-2018 05:02:37 UTC] PHP Fatal error: require_once(): Failed opening required ‘config-wpml/config.php’ (include_path=’.:/usr/share/php:/www/wp-content/pear’) in /www/wp-content/themes/enfold/functions.php on line 29
    [25-Jul-2018 05:02:44 UTC] PHP Warning: require_once(config-wpml/config.php): failed to open stream: No such file or directory in /www/wp-content/themes/enfold/functions.php on line 29
    [25-Jul-2018 05:02:44 UTC] PHP Fatal error: require_once(): Failed opening required ‘config-wpml/config.php’ (include_path=’.:/usr/share/php:/www/wp-content/pear’) in /www/wp-content/themes/enfold/functions.php on line 29

    July 24, 2018 at 2:52 pm in reply to: Gravity Forms/Enfold compatibility issue #989207
    MLBTeam

    Ismael, the avia-shortcodes folder wasn’t missing to begin with. We downloaded this theme from Theme Forest. As such, it is expected that we receive a full theme package in a zip file. Upon reinstalling the theme, from scratch, again, it resulted in fatal errors. We don’t have Wordfence installed. What do we need to do to get this working?

    July 23, 2018 at 6:35 pm in reply to: Gravity Forms/Enfold compatibility issue #988810
    MLBTeam

    That actually made it worse.

    Please see the login info that was sent privately to review the site.

    Thank you so much.

    July 23, 2018 at 3:31 pm in reply to: Gravity Forms/Enfold compatibility issue #988723
    MLBTeam

    Hey Ismeal,

    We updated the theme manually via FTP. We will try that with the shortcode files.

    Thank you so much.

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