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  • in reply to: Mobile menu not scrollable on iPhone/iPad #444188

    Hi Rikard,

    3.1.5 seems to have fixed it. Thanks!

    Jason

    in reply to: Mobile menu not scrollable on iPhone/iPad #434763

    Hi Yigit,

    thanks for your reply. I have removed all custom CSS from style.css and quick CS, copied your CSS snippet into Quick CSS, saved, emptied all caches and reloaded the page on iPhone. The scrolling issue remains the same. Do you have any other advice? Also, when will enfold 3.1.4 be released?

    Thanks
    Jason

    in reply to: Mobile menu not scrollable on iPhone/iPad #433299

    Hi Yigit,

    another week has passed and there is still no update on this issue? I understand it might be a tricky one, but it is also an absolutely critical one. The issue that menus are not scrollable on iPad/iPhones has been reported by many users, all of which have been very patient, even though our websites lose customers and potential sales as long as the visitors are not able to navigate the website correctly.

    Since the rest of Enfold works so flawlessly, I’m not keen to change to another theme. Can you please provide an outlook on when a fix can be expected?

    Thanks a lot
    Jason

    in reply to: Mobile menu not scrollable on iPhone/iPad #428504

    Hi Yigit

    it’s been a while already since this issue was reported by the first users. Is there any update yet?

    Thanks,
    Jason

    Hi Elliott,

    thanks. I understand there’s not enough space, but at least some scaling should occur. What CSS could I use to do that?

    Thanks
    Jason

    in reply to: Shortcodes inside Avia-Elements #426260
    This reply has been marked as private.
    in reply to: Shortcodes inside Avia-Elements #426259

    Hi Elliott,

    this indeed seems to be a limitation we currently can’t work around. Thanks for your explanation.

    Kind regards
    Jason

    Hi Andy,

    thanks for your reply. I’m not sure I described the problem correctly.
    My issue is around the fact that any shortcode inside the avia button will break the button. The case with the ‘tracking’ was just an example. We use tracking on our site and it doesn’t solve the challenge we face.

    I have created another ticket here https://kriesi.at/support/topic/shortcodes-inside-avia-elements/ with a screenshot and link to the site where the problem occurs.

    Thanks again for your help.

    Kind regards
    Jason

    Hi Elliott,

    thanks for the quick reply. Populating the form value over the parameter as URL and prepopulating the form is not the issue (I am using GravityForms at the moment).

    The issue is to create a URL that involves a shortcode and apply this URL to the enfold button.

    Let’s look at this example:
    Inside a post body:
    If I create a href called http://someurl/?someParam=[someShortcode]this works perfectly and the [someShortcode] piece is resolved when the page is rendered, leading to an URL like http://someurl/?someParam=1234
    Inside the Avia Button Shortcode:
    If I use the same URL inside an Avia Button, it doesn’t work as the [someShortcode] part doesn’t get properly resolved, and breaks the button instead. See my screenshot above.

    In my opinion this is not a question of customization but rather a limitation of how Enfold seems to parse Shortcodes placed inside Theme-Shortcodes…?

    Thanks again for your support
    Jason

    • This reply was modified 9 years, 7 months ago by Jason.
    in reply to: Mobile / Responsive menu won't scroll on iphone 6+ #424277

    Hi Yigit,

    I appreciate your always quick replies. As MindSpark pointed out, this is really a critical issue. Looking forward to a fix.

    Thanks!

    in reply to: Mobile / Responsive menu won't scroll on iphone 6+ #423311

    Hi,

    interesting observation – I observe the same behavior with my site on an iPhone 6 with both Chrome and Safari.

    Jason

    This reply has been marked as private.
Viewing 12 posts - 1 through 12 (of 12 total)