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Viewing 13 posts - 1 through 13 (of 13 total)
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  • February 11, 2021 at 8:50 pm in reply to: The Events Calendar Critical Error For Admin #1279859
    micwat

    Sup Jordan!

    Thank you for checking in! We’re good to go and you can close this ticket/topic.

    My appreciation to the community for the help!

    Mike Watson

    February 10, 2021 at 11:21 pm in reply to: The Events Calendar Critical Error For Admin #1279618
    micwat

    Hi team … I think I fixed it.

    1. Used your directions to debug
    2. Found that it was a critical error based on php memory limits
    3. Used Mozilla to edit the wp-config.php file
    4. It appears to be working :-)

    Thank you for helping me! The problem is that Yahoo has a file manager on their admin page that shows the files but it will not open wp-config.php . It opens every file but that one and their support team is as good as a rubber boat with a hole in it.

    Thank you for the guidance.

    MW

    February 10, 2021 at 9:02 pm in reply to: The Events Calendar Critical Error For Admin #1279606
    micwat

    It looks like we have a memory problem? If yes, I’ll ask the host to increase it.

    [10-Feb-2021 18:53:35 UTC] PHP Fatal error Allowed memory size of 67108864 bytes exhausted (tried to allocate 8192 bytes) in /wp-content/plugins/the-events-calendar/common/vendor/freemius/includes/class-freemius.php on line 3665

    [10-Feb-2021 18:53:35 UTC] PHP Fatal error Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /wp-content/plugins/wpforms-lite/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Lock.php on line 1

    [10-Feb-2021 18:53:53 UTC] PHP Fatal error Allowed memory size of 67108864 bytes exhausted (tried to allocate 4718592 bytes) in /wp-content/themes/enfold/css/dynamic-css.php on line 556

    [10-Feb-2021 18:53:53 UTC] PHP Fatal error Allowed memory size of 67108864 bytes exhausted (tried to allocate 4718592 bytes) in /wp-content/plugins/wpforms-lite/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Lock.php on line 8

    February 9, 2021 at 10:54 pm in reply to: The Events Calendar Critical Error For Admin #1279267
    micwat

    Hi,

    Please advise me on what to look for here. (I have access)

    I am not sure why you cannot access the site but it most likely has something to do with Yahoo’s hosting. My client chose this awful host, not me so my apologies for it not working.

    I just tried activating the plugin again and as soon as I did from my admin login, the fatal error page popped up. It’s so frustrating as I really like that plugin and I love Enfold. I have over 20 sites running on the them and this is the first time I have ever had an issue like this.

    Let me know what to look for and I will try.

    ALSO: Is it possible to do a live Zoom or Google meet session so that someone from your org good guide me through what to do?

    Thanks,

    Michael

    February 4, 2021 at 6:32 pm in reply to: The Events Calendar Critical Error For Admin #1277761
    micwat

    This is a yahoo hosted account. Here are the directions on how to access their ftp. Let me know if this does not work with you ftp client.

    https://help.smallbusiness.yahoo.net/s/article/SLN29176?_mod=1

    I was just able to access the server using YOUR login (the one that i sent in the private content area and these instructions.)

    • This reply was modified 4 years, 1 month ago by micwat.
    February 3, 2021 at 8:15 pm in reply to: The Events Calendar Critical Error For Admin #1277445
    micwat

    Hi Ismael,

    I deactivated the plugin. You can access the dashboard now. Check private for other info.

    Thank you for your help.

    Mike

    January 29, 2021 at 6:00 am in reply to: The Events Calendar Critical Error For Admin #1276243
    micwat

    Hi Rikard,

    The only time I have this issue is when I active the events plugin.

    I have not activated the parent theme. Only the child theme.

    Thanks,

    Mike

    January 28, 2021 at 8:05 am in reply to: The Events Calendar Critical Error For Admin #1275996
    micwat

    One more thing … if you encounter the errors trying to login, just keep hitting refresh until you can get in.

    Thanks,

    MW

    January 27, 2021 at 8:21 pm in reply to: The Events Calendar Critical Error For Admin #1275865
    micwat

    Oh by the way … that link in my last reply is not what’s installed. You will see it on the site.

    I installed the https:// theeventscalendar . com / :-) Not sure why that link gets hijacked :-)

    January 27, 2021 at 7:05 pm in reply to: The Events Calendar Critical Error For Admin #1275855
    micwat

    Hi Team,

    I sent the requested information. I reinstalled The Events Calendar to ensure that you see both the 500 error and the critical error message that I receive when logged in as the admin and when I trying to do anything. It’s intermittent but it comes back as soon as I do activate the plugin.

    Thank you for your help.

    Michael

    February 19, 2020 at 10:44 am in reply to: Easy Slider/Full Width Easy Slider Not Showing Caption or Button Controls #1185964
    micwat

    Hi Ismael,

    The button feature is not working (not available) on any of the easy sliders for this site. It works for the Layer Slider but for nothing else. In the past all of easy sliders had a tab on each pic/slide called “caption” where I could add basic buttons. It’s not here now.

    Here’s a live example on the demo page

    Fullscreen Slider

    This video show how the PAST way of adding a button. These control are NOT on the current sliders. (any version).

    I guess what I’m trying to say is that there are missing options for the buttons.

    I added an example page link in the privates content area. Please log in, click on the elements for the full width and the full screen examples and you will see what I mean.

    Thanks,

    Mike

    February 17, 2020 at 9:41 am in reply to: Easy Slider/Full Width Easy Slider Not Showing Caption or Button Controls #1185129
    micwat

    Sorry about misspelling Rikard sir. It’s 3 am here :-) and I am beyond tired. Up way to early :-)

    February 17, 2020 at 9:31 am in reply to: Easy Slider/Full Width Easy Slider Not Showing Caption or Button Controls #1185128
    micwat

    Hi Richard,

    Thank you for the reply. The info it in the private content area. The element in question is on the home page. The small “Easy Slider” to the left of the WELCOME TO HID 7 (starting with the orange VW) section has limited caption/button controls. There’s NO way to add a button to the slider or it’s other version the Full Width Easy Slider.

    Mike

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Viewing 13 posts - 1 through 13 (of 13 total)