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Hi Rikard
thank you. There were no valuable server logs to analyse. In the end, the only solution was to update the theme via Backend (Parent, child) and rework the settings manually.Fortunately it did not take too long as expected.
Thank you both, Mike and Rikard, for your awesome support here.
Kind regards,
MariusHi Mike,
ok thanks. I cannot see any header.php or footer.php in our child theme. What I did: I left the child folder as it is. I uploaded the current Enfold parent theme via ftp (before I renamed the old enfold like you described in your post). Then I activated the child theme and the known message showed up :”Es gab einen kritischen Fehler auf deiner Website.”. So seems that our current child theme is still not compatibel with new php 8.0 version.
When I tried to upload the new child theme from your site and activated it, it worked, but all settings were gone unfortunately.
Maybe I can share you an extra ftp account via private message so you can have a look at it or we schedule a short google meeting?
Kind regards,
MariusHi Rikard,
We always used the enfold child theme from the beginning to set up and operate our Website.
First I tried It in staging. I renamed the current child folder “enfold child old” via FTP, uploaded the current child theme from, activated it in the WordPress themes section and it worked, No Error message anynore. But: seems like all Settings, Logo, where the Blog appears etc. are gone?
Kind regards,
MariusHi Mike,
thanks for your reply. Unfortunately no, they stick with 8.0 or 8.1. No way to downgrade manually at hosting side. I think I need to go for the FTP update solution. Did you rename the child folder too or did you overwrite it with the child theme files?I am gonna give a try and come back to you as soon as possible with Feedback.
Kind regards,
Marius
