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  • December 19, 2018 at 4:13 am in reply to: Error while updating or uploading new image element via Avia Layout Builder #1047094
    mhawker

    Hi Rikard,

    Thank you for your assistance. Do you have a screenshot of the bug with the media library that you have noticed. I think that is happening because of the Enable Replace Media plugin. I have disabled all the plugins on the site now. Please check if you can still replicated the bug on the Media Library. We are still encountering the problem with the plugins disabled.

    December 13, 2018 at 3:49 am in reply to: Error while updating or uploading new image element via Avia Layout Builder #1044661
    mhawker

    Hi Rikard,

    Thank you for your prompt response. We have tried deactivating all plugins prior to submitting this support request and the problem still persist even if all plugins are deactivated. I also tried using the Parent Enfold Theme instead of the child theme but the problem still persists.

    We will be glad to let you investigate the problem on our site. Please see private content for details.

    Thank you.

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