Forum Replies Created
-
Posts
-
What does that even mean? you’ve already said you can’t help me. then what are you talking about when you say: “if that is something you cannot do then we can’t help you out unfortunately.” I recommend you to go get some training for customer relationship and product support.
it doesn’t matter what “you think I should do”. your job is to provide support for the theme and your theme (not any other themes) is failing on blog page. The review is going to remain there until I get a real support not this mediocre blame game of “talk to your host provider”.
I am hosting that on AWS on an EC2 instance myself and it’s a normal wordpress installation. If I don’t use Enfold theme the blog will work. Please follow up on this as soon as you can; I have a service launch today and it’s not happening because of your theme; I won’t be happy about that if it is not fixed before my launch..
