Forum Replies Created

Viewing 30 posts - 31 through 60 (of 177 total)
  • Author
    Posts
  • in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1178146

    Yes – you might be right. I dont understand what “Additional Custom Cookies” does.
    Lets figure it out:

    1: What is Additional Custom Cookies supposed to do? (Please just give a example)
    2: You (or another Mod) once said that the cookie-shortcodes you provide is only for echoing the names & informations about cookies which are set by Enfold or WordPress.
    Following this annoncement there is this another question coming up: “How to tell users which cookies might be set from plugins?
    This sentence from “Avia-Settings” lets me think like that: “Additional Custom Cookies
    Define additional custom cookies set by plugins.

    PS: I cant even find any infos about the “Additional Custom Cookies” in your doc.
    Neither i found any about “Compare actions” or “Cookie logic”
    kriesi.at/documentation/enfold/privacy-cookies/

    in reply to: Cant add to basket – in Safari #1178140

    OK – maybe Cookies again…
    I will aks my customers if they had cookies accepted or not to verify if it was a cookie-thing or something else
    M.

    in reply to: Broken Slider after Update #1176803

    Hello Yigit,
    thanks.
    That worked

    Maren

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1176799

    Default text in Modal Window Custom Content is in English

    At least with the last version of enfold i had at least one installation where all the textes were already translated into german
    Ask your collegue @mike – he had a thread with one of your customers about that.

    Lets move to the next – How to inform users about cookies which come from plugins
    As far as i know there is a section to do so called Additional Custom Cookies
    This section is a part of “Show advanced options

    Questions:
    1: What does “cookie logic” means? Whats the difference between the two available options?
    2: Additional Custom Cookies – there are 4 textfields and one dropdown.
    Can you please provide me an example since i cant make it work. Whatever i do with this fields (and i am talking about at least 4 different WP-Installations) – there is no output at all

    You forgot to answer this one:
    B: With your cookie-solution…..Is there still any need to load youtobe-videos from “youtube-nocookie.com” like it was recommended before?

    Last for now:
    Please see chapter 3 on this URL:
    ich-will.org/datenschutz/

    There is a cookie “wp-settings-1” with a very long description which overfloats the available space.
    How can i make it having a linebreak?

    M.

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1176377

    In addition:
    Language
    – Why are the texts regarding the cookie-modal in english although the site-setting is German?? (I have access to another website where the cookie texts are german – provided by Enfold)
    – The whole translation is frustrating. Its a confusing mix of english and german…
    Here is one example that shows one german sentence while the rest is english.
    Even the navigation of “Avia-Settings” is messy. It would even make more sense not providing any translation at all than this confusing, wild mixture
    https://maskenzauber.com/temp/sprache.jpg

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1176372

    OK…..
    lets talk about videos and what happen with them in relation of the decision a user makes.

    There are several ways of how videos can be shown…
    1: embed
    2: in a slider (with different settings regarding autoplay)
    3: with (as far as i remember) rel=”lighbox” to open videos in a lightbox
    4: as a background
    XX: did i forgot some??

    So what happens with all these videos when…
    – a user does not click any buttons?
    – a user does click “refuse all cookies/services”

    A: Is there any difference regarding to what people see if the video comes from youtube or vimeo?
    B: With your cookie-solution…..Is there still any need to load youtobe-videos from “youtube-nocookie.com” like it was recommended before?

    M.

    PS: Tomorrow i will prepare a complete data-protection-page and some testpages with videos and captchas to leave the field of theory and check some things more practically.

    in reply to: Broken Slider after Update #1176320

    You can login to fix it in the domain which is mentioned here (credentials are provided also in that thread)

    in reply to: Broken Slider after Update #1176317

    May i please have some support?
    This is not a fancy detail which wants to be fixed for christmas – its a severe thing which makes 100 users per day think i am incompetent and unaware.
    Not nice though….

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1176016

    Infos:
    – i had to activate the maintenance mode, but you already got the credentials
    – you dont need to hide screenshots in the private field since there are no private things to see

    Questions:
    1: OK – so if a user does not click any button at all, but still surfs the website the result is:
    — No cookies will be stored except the essentials? Correct?
    – The modal window will pop up on every new page.
    But what about the services like videos, captchas or Google fonts?? Will this user see the google font? Will he see autoplaying videos? Will he see the captcha?

    2: Essential Cookies
    As far as i know….
    – essential cookies are allowed to be set without consent but the privacy page has to explain which essentials cookies are set, what they do and how long they are stored.
    You provide shortcodes which are suppossed to do that. Correct?
    The shortcode to do that is this one, correct?
    av_privacy_cookie_info

    Here is the rsult of the mentioned shortcode:

    The last three wordpress cookies say: “Unbekannte Verwendung” (unknown usage). This has to be changed because “Unknown usage” is nothing a lawyer would be satisfied with ;-)

    M.

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1173969

    Lets try to get it more clear

    1: That the sliders are green per default states that these cookies are already accepted, right?? (In that case the german translation is “difficult” and needs to be edited)
    2: You offer default texts in english and also in german. When you offer that you must give a user the possibility to estimate if this is safe to use.
    — Who made the textes? A lawyer? A GDPR-specialist?

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1173546

    one more:
    What a user sees now if he clicks on “Settings” is the cookie modal with default-settings.
    Due to the bumby translation (specialy of the two sliders in the tab “essential cookies) its unclear what exactly the default is.
    Can you explain…?

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1173539

    OK, first step solved.
    Next steps tomorrow since i have to leave the office.
    thanx so far

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1173509

    credentials:

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1173502

    Why did you say two messages ago that its only on my end??

    I tested once again and confirmed that it is working as expected on my end. To figure out why it is at the bottom of the page on your end, we are going to need to inspect your settings.

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1173449

    1: How is the cookie-message of ich-will.org been displayed on your end? Bootom of screen or bottom of page? Can we have a screenhot?
    2: I will do a DB-Dump and then create you an admin

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1173435

    Hi,
    Here are the settings:
    [video src="https://maskenzauber.com/temp/cookiesettings.mp4" /]

    I can create you an admin if you agree on letting us know what exactly you did.
    It doesnt make any sense if you fix things without sharing what you fixed. We had this situation with another issue and another mod and we werent happy with it.

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1173397

    1: There is only one setting which defines the position and its set to “Bottom” like in your screenshot.
    The result is: Its fixed at the bottom of the page and not the bottom of the screen and it would be nice if you wouldnt doubt what users see cause making always screencast burns our time
    Here is the proof:
    [video src="https://maskenzauber.com/temp/cookieposition.mp4" /]

    in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1173343

    The translation is not any better. Its just different than before.

    Issue Number 1:
    The message has to be fixed on the bottom of the screen – but it is on the bottom of the page (page footer).
    This is not according to the GDPR.
    GDPR says that the message has to be visible without scrolling and that it must not cover important page parts or blocking access to impress/contact/privacydeclaration.

    Issue Number 2
    If i click “Hide notification only” Chrome tells me that there have been 10 Cookies set by Enfold
    10???
    As far as i understand there is only one cookie needed to save the information that this user refused all cookies

    in reply to: Security Warning #1168800

    Since you change Versions quite often the chance is high – yes.
    I will check and see if it helps.

    in reply to: Language issues #1168799

    “The default privacy text are not yet translated,”
    1: This doubt that this is fact since i know at least one of your customers where these strings have been automated translated.
    2: Enfold advertises a lot with “Ready” & “friendly” – SEO, GDPR, Responsive, Translation…but you should not look to close into it – otherwise you might get another image.
    Maren

    in reply to: Language issues #1166345

    And now, @Yigit, tell me, why is it still in english although i uploaded your recommended language file!!
    https://maskenzauber.com/temp/still-english.jpg

    in reply to: Language issues #1166337

    I attached the latest available German language files in private content field.

    Strange, another Mod just gave another user another URL.
    Maybe you should talk to each other which you consider the most actual file, otherwise users might think Enfold is a mess.

    Maren

    in reply to: Security Warning #1165272

    https://www.whynopadlock.com/results/e0da6fca-2969-4e9b-a22a-1d8e65d37812

    It says:
    A file with an insecure url of “http://maskenzauber.com/wp-content/uploads/avia_fonts/type_fonts/pinyon-script/pinyonscript-regular.ttf” was loaded via the javascript file: https://maskenzauber.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp on line 2. The insecure URL may not be directly contained in the script file and may exist elsewhere.

    So its NOT because of my fonts upload

    in reply to: Terrible SLOW – images almost dont load at all #1165239

    Are you interested in giving support?

    Just in case:
    I made a SQL-Dump
    I Checked for “http” instead of “https” to make sure that this cant be the reason: Everything is delivered via https!
    I imported the dump

    Still:
    The website is almost dead – at least in Opera & Chrome – in Firefox (at the moment) its running.
    If you look at it you will realize that almost NOTHING loads that is connected with Javascript (no fonts, no Ajax-based portfolio, no Masonry-galery)

    in reply to: Security Warning #1165227

    @yigit
    1: It does not match with my sourcecode:
    view-source:https://maskenzauber.com/
    Search for “http://”

    2: yes, i know how to upload a font. If i wouldnt it probably would be on the server, would it?

    Neither your nor victorias answer do scratch the real problem.

    in reply to: Security Warning #1165226

    https://cl.ly/3b006375da1c It is there in the source code. Please check all the way at the bottom.”
    It is NOT.
    There is ONLY ONE place in the whole sourcecode with “http:” instead of “https”

    in reply to: Language issues #1165223

    Hi,
    What reasons?

    M.

    This seems to be you standard answer – i got it three times now.
    Did you read my post?

    in reply to: Portfolio does not work #1165217

    Hi,
    You can have a closer look:
    1: maskenzauber.com
    2: https://maskenzauber.com/temp/maskenzauber-dead.mp4
    3: https://maskenzauber.com/temp/slow.mp4
    4: https://maskenzauber.com/temp/blog-weg.mp4
    5: https://maskenzauber.com/temp/portfolio.mp4

    You can also have a closer look here:
    kriesi.at/support/topic/terrible-slow-images-almost-dont-load-at-all/

    About you remark in private field:
    We did not do any own coding – except things which have 100% recommended / told by Enfold-moderators.
    So if there is something wrong with JQuery it can only be:
    – WordPress itself
    – Theme
    – Plugins
    – Server

    Plugins: We deactivated all plugins – that didnt help.
    Server: We discuss that since weeks with Hetzner – they refuse to be responsible and they always blame the theme/website
    WP: i doubt

    Shall i give you the content of our child-themes functions.php?

    Maren

    in reply to: Blog does not show any content #1165216

    Hi,
    You can have a closer look:
    1: maskenzauber.com
    2: https://maskenzauber.com/temp/maskenzauber-dead.mp4
    3: https://maskenzauber.com/temp/slow.mp4
    4: https://maskenzauber.com/temp/blog-weg.mp4
    5: https://maskenzauber.com/temp/portfolio.mp4

    You can also have a closer look here:
    kriesi.at/support/topic/terrible-slow-images-almost-dont-load-at-all/

    About you remark in private field:
    We did not do any own coding – except things which have 100% recommended / told by Enfold-moderators.
    So if there is something wrong with JQuery it can only be:
    – WordPress itself
    – Theme
    – Plugins
    – Server

    Plugins: We deactivated all plugins – that didnt help.
    Server: We discuss that since weeks with Hetzner – they refuse to be responsible and they always blame the theme/website
    WP: i doubt

    Shall i give you the content of our child-themes functions.php?

    Maren

Viewing 30 posts - 31 through 60 (of 177 total)