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  • in reply to: Contact form resets to default formatting #667945

    Hi Ismael,

    Thanks for getting back to me. I have removed the Contact Form from the Home Page, updated the page, and added it back.

    When I then go back into the Colors tab of the Contact Form settings and change to ‘Light Transparent’, the setting is not maintained and still resets to ‘Default’.

    Do you have any ideas why this might be?

    Many thanks for your help,

    Martin

    in reply to: Contact form resets to default formatting #666707

    Hi again Josue,

    It seems as though the problem might not be solved after all… sorry!

    However, I might be closer to finding the solution. I now believe that it is changing the color of the form that causes the problem.

    Would you mind going to the ‘Color’ tab of the Contact Form and changing it from ‘Default’ to ‘Light Transparent’? When I try this, the whole Contact Form resets to default formatting, but it would be interesting to see if the same thing happens when you try.

    Many thanks for your help with this!

    Martin

    P.S. It would be really useful if each section of the Enfold demo pages could be available to import as Templates within the Avia Layout Builder. I am regretting removing parts of the One Page Portfolio demo page that would now have been useful to re-import (such as the Contact Form) but presumably to get these back I would have to start again with the demo from scratch.

    in reply to: Contact form resets to default formatting #666510

    Hi Josue,

    I might have found the cause of the problem:

    The Contact Form only seems to reformat its colours when I enter no text in the ‘Form Title’ field, leaving it blank.
    I was not planning to use any text here (it seems self-explanatory) but if it means I can use the ‘Light Transparent’ colour setting I will add some text.

    Thanks,

    Martin

    in reply to: Contact form resets to default formatting #665660

    Hi Josue,

    Many thanks for your help. It does seem to have maintained your edit so I am not sure why it won’t work for me…

    I have tried changing the heading to ‘Send us mail test MB’ to see if it stays this time – I will let you know if it works or not.

    Thanks,

    Martin

    in reply to: Uploaded image resolution #661626

    Hi Rikard,

    Thanks again for getting back to me. I have now solved the problem.
    I had selected ‘Extra Large’ when I should have selected ‘No Scaling’.

    Many thanks for your help.

    Martin

    in reply to: Uploaded image resolution #659733

    Hi Rikard,
    Thanks very much for getting back to me.

    I have not been able to find the option to select the size of the image within the Fullscreen Slider (imported from the One Page Portfolio demo).
    Usually, when creating a Portfolio Item for example, I can select the image size under ‘Attachment Display Settings’, but I cannot find this within the Edit Form Element window.
    (screenshot links included).

    I have posted my admin login details and would be very grateful for any advice you can give me.

    Many thanks,
    Martin

Viewing 6 posts - 1 through 6 (of 6 total)