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  • April 1, 2021 at 9:42 am in reply to: Theme updaten von 4.02 auf 4.4 #1291727
    Martin2769

    Hello Yigit,

    you say: “We only provide support for our theme.”
    I think free download themes are important part of your support.
    And it looks like an business method, if you offer free updatings of your theme, but your customer can’t do it because envato/themeforrest is never reachable.
    I am be enthusiastic about your theme and I am very disappointed abhout your update-service.
    For me as customer it is only important if you give me good or bad feelings.
    Think as a customer and you will understand it.

    Best regards
    Martin

    March 31, 2021 at 5:50 pm in reply to: Theme updaten von 4.02 auf 4.4 #1291606
    Martin2769

    Hi Yigit, hi Rikard,
    the problem is that I aks envato/themeforrest for a new account, but they haven’t answered until now.
    Can you answered me the following questions:
    How long I can update my theme?
    And why I can’t download ist from “Kriesi.at”?

    Best regards
    Martin

    March 30, 2021 at 9:47 am in reply to: Theme updaten von 4.02 auf 4.4 #1291282
    Martin2769

    Hello Rikard,
    i did it yesterday :-)

    best regards
    Martin

    March 26, 2021 at 10:37 pm in reply to: Theme updaten von 4.02 auf 4.4 #1290643
    Martin2769

    Hello Yigit,

    I sold the theme on 16. März 2017.
    I pay it via paypal to (Email address hidden if logged out) .
    The bill number was c66dc7ecd8dc40cebf9e36140d52e3b7
    I haven’t the account of themeforrest.
    How can I get an new one?

    best regards
    Martin

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Viewing 4 posts - 1 through 4 (of 4 total)