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Viewing 10 posts - 1 through 10 (of 10 total)

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December 3, 2020 at 6:19 pm in reply to: Enfold layout builder not working stuck on the spinning wheel [URGENT] #1264820

marlonvanwyhe
Participant

Dude You are a Legend!!!!!

Thank you so much.

December 3, 2020 at 7:30 am in reply to: Enfold layout builder not working stuck on the spinning wheel [URGENT] #1264689

marlonvanwyhe
Participant

Good day, I now need urgent assistance please. This appares to be a theme issue and not hosting. The hosting company has checked. When we try and create a page and view the page after editing it with the Enfold. It does not show the page and says: Nothing Found
Sorry, the post you are looking for is not available. Maybe you want to perform a search?

Guys my client is now very upset. This delay in support is affecting her business. It’s the second time we purchased this theme for this particular client. I was hoping for support but its really taking long to fix. I need urgent assistance now.

December 2, 2020 at 8:06 pm in reply to: Enfold layout builder not working stuck on the spinning wheel [URGENT] #1264571

marlonvanwyhe
Participant

see private access for cpanel.

December 2, 2020 at 8:03 pm in reply to: Enfold layout builder not working stuck on the spinning wheel [URGENT] #1264569

marlonvanwyhe
Participant

sending now privately

December 2, 2020 at 4:59 pm in reply to: Enfold layout builder not working stuck on the spinning wheel [URGENT] #1264533

marlonvanwyhe
Participant

Good day, we have updated the php version to 7.4 and still not able to edit the page. Please can I get assistance. As the host company said its not on their end. The client is not very happy. Please can you assist me.

December 1, 2020 at 10:51 pm in reply to: Enfold layout builder not working stuck on the spinning wheel [URGENT] #1264334

marlonvanwyhe
Participant

Good day, we have updated the php and still nothing. please can we get urgent assistance now. We have reached out the the hosting and they confirming there is no issue on their side.

November 28, 2020 at 4:14 pm in reply to: Enfold layout builder not working stuck on the spinning wheel [URGENT] #1263683

marlonvanwyhe
Participant

I thought I get 6 months support? I was not expecting to fix this issue on my own.

November 28, 2020 at 3:43 pm in reply to: Enfold layout builder not working stuck on the spinning wheel [URGENT] #1263682

marlonvanwyhe
Participant

I just beed someone to help fix this issue for us please. Its really urgent.

November 27, 2020 at 11:00 pm in reply to: Enfold layout builder not working stuck on the spinning wheel [URGENT] #1263607

marlonvanwyhe
Participant

Please see private details below;

November 27, 2020 at 11:15 am in reply to: can not edit with avia layout builder #1263491

marlonvanwyhe
Participant

I am having the same issue.

I’m on the latest version of the theme. I also did the whole deactivate the plugins and so on but it still cannot edit the website.

Please advise. FYI where do i create a ticket. Its not obvious at all on the support page.

Thank you
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Viewing 10 posts - 1 through 10 (of 10 total)