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Viewing 30 posts - 31 through 60 (of 82 total)
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  • in reply to: API Keys can't connect to Google Maps #1047808

    @ivy_0205

    Verify that the API geocoding and Map Javascript are enable in the google console, and also that you are not restricting them by domain, connect the google services, if works, than you can restrict the api to the relative domain

    ex. http://www.youromain.com/*
    and https://www.yourdomain.com/*

    also, verify that in the child theme into functions.php there is not an api call with old API credentials

    in reply to: Maintenance mode no more wokring #1047770

    Hi @Yigit
    This is happening only on one website using Enfold. WordPress is 5.0.2 and Enfold is 4.5.2.
    Until these lasts recent updates the “offline” page worked perfectly.

    I usually test this with another browser i have on the same computer, so i’m not logged in.
    You can test by yourself I link the website in the private section

    (also if you notice, the title of the Home page remain “Offline” that is the name of the maintenance page i choose, and there are several CSS error that disappears when I deactivate the maintenance mode, and i refresh the home page.)

    in reply to: "Update failed" when I try to publish a new page #1047763

    @Yigit When I know how to help is not a problem :)

    in reply to: I can´t update ENFOLD 4.5.2 #1047683

    You need to use FTP mode, that’s always the better way.

    in reply to: "Update failed" when I try to publish a new page #1047674

    😉 no prob

    in reply to: I can´t update ENFOLD 4.5.2 #1047669

    did you try to just overwrite the enfold folder in the theme folder?
    or a try would be rename the new folder enfold-new, then upload into the theme folder
    rename the enfold actual folder to enfold-old and rename the enfold-new folder to enfold

    refresh, and try. If something get wrong you can revert the names and go back.

    in reply to: "Update failed" when I try to publish a new page #1047661

    Hi Simon,
    Enfold is a very very good working theme, the last bugs are related to the new wordpress version and gutenberg editor. I had the same problem, update to last wordpress version 5.0.2 and update to the last enfold theme version, then go to Enfold tab and at the bottom select as editor “use wp classic editor”
    it should solve the problem.

    in reply to: Question about anchor links #1040227

    thank you guys, I’ll see if using a color section will change something, or if there are some plugin that can help me.

    Thank you.

    in reply to: Question about anchor links #1038502

    Hi Nikko,
    i tried but the result is the same. what a shame :(

    in reply to: Question about anchor links #1036956

    hi nikko thank you for answering, i paste you the details in the private area.
    thank you

    in reply to: Question about anchor links #1036029

    I’m on a Mac, i tried with Safari and Chrome, and the results are the same.

    Sorry i just made a mistake buying the plugin, that’s why the activation code was not working. I opened a ticket on Kreatura support website, let’s see if they can solve this.
    thank you.

    Dear Support,

    to solve the problem i just bought a LayerSlide plugin, so i can get their support. What is happening now is that i’m not able to disable the bundled plugin and install the one just bought.
    The bundled plugin does not get the activation code from codecanyon, can’t find the folder so i disabled it from the layout builder options. once done, i uploaded the layer slider folder into the plugin folder, but i can’t see it into the plugin page to activate.

    any help?

    • This reply was modified 6 years, 2 months ago by marco3253.
    in reply to: Layer Slider – Slides blink white before going to the next #1010664

    that sounds bad.

    I’m gonna buy a layer slider on code canyon so maybe i can ask for help to them.

    in reply to: Layer Slider – Slides blink white before going to the next #1009821

    Hi Ismael, as i wrote i tried also to overwrite the entire enfold folder, without any success.
    Here you can see all the configurations on the hosting:

    in reply to: Layer Slider – Slides blink white before going to the next #1009313

    Thank you Ismael for your support.

    Marco

    in reply to: Layer Slider – Slides blink white before going to the next #1008798

    Hi Ismael, all the modifications are css modifications and can be found into the rapid css section, the only one related to layer slider i added is:

    .ls-bg {
    opacity: 1 !important;
    }

    but seems not working.
    On their support, they said that maybe some preloader can cause the issue, i tried to deactivate the preloader (the theme’s one) but nothings change.
    Really can’t figure this out.

    Marco

    in reply to: Layer Slider – Slides blink white before going to the next #1008343

    sorry for the delay, i was not at work.

    This is not a question of which effect of what kind, any of this i select the slide blink annoyingly white before changing the slide, you can select any effects, the blink remains, and it is so far from the smooth transitions you can get with a layer slide.

    hi guys this is the new password:

    Hi Jordan, it’s a good idea but unfortunately doesn’t work.

    Also the website sometimes got problem in load, any page, also admin side, i need to refresh, refresh, and then go…that’s strange but could be another problem/topic

    thank you, i have a nice photographer who works with me 😊

    From the previous message, i just activated some css and javascript compression in the performance tab, because the website was slow, but on gtmetrix not all the purpose was of the images, now it’s pretty fast.

    Anyway,
    here’s the data:

    in reply to: Google maps API – billing #998348

    Ismael thank you for your time, i don’t know why that code was there, maybe some old old try or some other colleague that worked on that time ago.

    Removed that code all is working as it should be. Thank you very much for your time.

    Marco

    in reply to: Google maps API – billing #997902

    Hi Ismael,

    after contacting google support maybe we find whats’ wrong.
    It looks like the website is contacting google with a cached api key and not the one i’m saving into the options. that’s why i got that deleted project error.

    here’s what they wrote:
    “Hello Marco,

    After checking your website it looks like your Theme implementation is not adding the script with the correct api key.

    Unfortunately, Third-party plugins are a blackbox for us, we cannot really see why is not including the api key in your code, so I won’t be able to help further. Please file an issue in the your theme support forums, they will be able to help you find what is correct way to implement Maps Javascript API through the plugin.

    As much as I would like to, I cannot help further as we can not access the internals of your websites or the theme’s implementation (and are not authorized to do so anyway.)

    Attached I send you an image where you can see that in your website the script that load the api is still using the other key. I would suggest to edit the api key in your HTML code directly and no through the plugin.

    In the meantime if you have remaining questions about the Maps Platform feel free to ask and I’ll be happy to answer them.

    Wishing you a great day.”

    it looks like there is the old api cached somewhere in the website, how can i push the new api into the settings overwriting old settings?

    thank you

    in reply to: Google maps API – billing #995870

    Hi Ismael, thank you for your time.
    As previously understood by myself, and thanks to the google’s documentation, that error means “project deleted”.

    But the project is alive, it has the API assigned, and it has the two apis that we need active, all is the same compared to other working projects.

    Also, i tried already to delete the project, make new project, make new key, try and the result is the same.
    The strange fact is that when i verify the key, enfold tells me that everything is OK. so the key is correct and alive, and i haven’t set quota for now i do need to make it work first. when i try to add the map enfold says “something is wrong maybe you misspelled the domain restriction in the api key configuration” but actually there are no restrictions, because i need to make it work first, then i will add restrictions.

    now i generated another key for the same project. pasted to enfold it says “alright sparky” try to add the map and got the same error. this is pretty strange.

    in reply to: Google maps API – billing #994765

    Ok Ismael, here are the infos:

    in reply to: Google Maps even with API key not possible #994482

    Hi m_reiprich, the billing account is necessary even if you set the quota to a safe setting for not being charged, there is a thread on this forum called Google Map API – Billing, you can follow there how to set quotas.

    Marco

    in reply to: Google maps API – billing #994024

    Hi Ismael,
    the key is not restricted yet because of this problem, as suggested on the enfold documentation too, it’s better to make it work without restriction then you can add and try again.
    this is a governative website, i will feel more comfortable if we can do like a teamviewer session with the chat. let me know what you think.

    Marco

    in reply to: Google maps API – billing #993230

    Hi Ismael,

    i manage like 4 websites, all got the same problem because they had not got the api key, so i make the process of creating 4 projects, create 1 billing account, linked the 4 projects to the billing account and then created 4 api keys with restrictions also (this one is not working is temporary without restriction just to make it work first) and enabling only geocoding and javascript for each projects.
    So i guess now i’m pretty comfortable with the best practice to make them work and troubleshooting. Also as i wrote i deleted the project who wasn’t working and remade again, new api key etc. but i was not lucky.
    The api key test into enfold theme is working, it says that it’s able to connect, then i’m not able to obtain the coordinates..this is strange because with other projects if there were problems the api key tester stopped me at the first try.

    in reply to: Google maps API – billing #992808

    This is a video showing how on a website, nevertheless the api key is correct, the map is not working.

    VIDEO

    These are the settings of the quota of this api key shown in the video: https://we.tl/azAxVBcoEZ
    I even did not set the quota, it’s unlimited, and is not working.

    on the javascript console says “DeletedApiProjectMapError” but the api project is alive and working.
    ALSO, i tried to disable the apis, both, and re enabling, also i tried to delete the entire project on google console and did it again, recreate the api, re enabled the two apis, nothing works.
    I also re uploaded all the enfold theme overwriting the folder, but is not working.

    in reply to: Google maps API – billing #992784

    Hi Ismael, i set up to 10 (map loads per 100 seconds) but when i tried to add map it always says “too much requests, please wait” so i had to set 50.
    I really can’t understand how this works, i mean, when i put a new map, i set up the address then i click “obtain coordinates” in that moment which api is called and how many times in how many seconds? i guess it’s the geocoding one, in fact i had to set up the quota to “5000 request per 100 seconds”. I mean, only who is editing the website is able to put a new map in a page, and that means that only who is editing the website is able to call the geocoding api right? in this case i can be more comfortable with the quota because i can control the editing of the website.

    I’m just afraid of what i cannot control, that means api called by users who visit the website (what about crawler, ddos, attacks and other we don’t know how the count is made), this api should be only javascript map api, i guess and hope.

    Also, can i ask you why don’t you think to set up in Avia builder a map element who calls “static map api” witch is unlimited for calls? why enfold calls javascript api, is there a specific reason for that?

    i’m making you a video and upload on youtube to show you some issues and doubts.
    Thank you for this exchange of informations.

    Marco

Viewing 30 posts - 31 through 60 (of 82 total)