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Hi Nikko
Thanks for your suggestionsHi,
we can close the ticket
tanksTanks Richard
Thanks Rickard,
I am happy that everything works and I am happy with the support.
I hope … “at the next theme update” that I no longer have these problems.I make a request, the customer wants to expose the photos of his Instagram profile on the site. If you know it, can you give me the name of a plugin that talks well with Enfold?
Thanks, see you soon
ManuelHi Rickard,
thanks I saw that the “mobile menu has reappeared” I notified the customer.
I have backed up the site.
If the work of editing for the mobile menu is not very in vain and you recommend it, go ahead.Thanks, see you soon
Manuerl CuratoloHi Rikard,
Do you know how long you have to wait for the new update, which allows you to bring up menus in mobile mode?
give me some news
Best regards,
ManuelHi Rikard,
you advise me.
If it comes to waiting for the new update a couple of days, I’ll wait.
(I tell the customer to have a little patience).You wrote me that tending the jquery version
“iI set the jQuery version on your site to 1.12.4, and that brings back the mobile menu.”
The floating menu appears.
I don’t see it, maybe I misunderstood.give me some news
Best regards,
ManuelHi Victoria,
The site should always work.
If it needs to be stopped for maintenance, please tell me
that I warn the customer.Best regards,
ManuelGood morning Victoria,
The lightness of the answer is disarming!
I’m going into crisis to make a trivial update
and you ask me to downgrade do wordpress ..
The problem seems serious enough to me
Can you do it? I give you the accesses.
I will make a backupHi Rikard,
i made all the updates of the theme,
it seems that everything went well,
the frontend and backend are seen correctly.
But there is a strange thing,
the mobile menu gone.
I do not understand why.
Are you giving me news?Thank you very much
ManuelHi Rikard,
Thanks.
I installed enable jquery migrate helper an now i have this error:
jQuery Migrate Helper
Right now, you are using a plugin to support some old code in this website’s jQuery JavaScript library. That code is deprecated, meaning it is basically obsolete and is losing the support of your themes and plugins and WordPress itself.
This plugin, called Enable jQuery Migrate Helper, is not a fix. It is a temporary solution to give your plugin and theme authors time to update.
If you get warnings, please check for updated versions of the plugin or theme that generated the warning. There will very likely be one you can install. When you have updated your plugins and themes, and there are no more warnings, please deactivate Enable jQuery Migrate Helper.
You are currently using a legacy version of jQuery. It has no support and doesn’t receive security updates. Please upgrade as soon as possible.There is another point, after that i try to update the template and there is a notice :
Attention: Any modifications made to the Theme Files will be lost when updating. If you did change any files (Custom CSS rules or PHP file modifications for example) make sure to create a theme backup.
Your backend settings, posts and pages wont be affected by the update.Let me know how to continue.
This reply has been marked as private.Thanks Victoria,
now everything seems to be back to normal.Good morning Rikard
can you explain why the script I inserted in the header via the “Script Header” plugin that makes a whatsapp live chat appear in the frontend. Does it appear to me only when I am logged in?Hello Rikard,
I have updated the theme.
you restored everything as you said.
Thanks ManuelHi Rikard,
yes I made a backup of the site.
Thank you for the help on the updateManuel
Hi Rikard
I tried to install the latest version of the theme.
The errors remained.
What can you do?
See you soon ManuelI apologize, when these things happen I go a little in panic, because I don’t understand where the problem came from.
Hi Rikard
I’m not very practical…
in restoring a new relise of the theme I am afraid that I could compromise the rest of the site. Could you basically help me upgrade?Hey Rikard,
The errors appear at the bottom … inside the Enfoldchild menu
https://www.tarredo.it/wp-admin/admin.php?page=avia
They seem to me to be rather dangerous warnings
When I exit Child mode, the theme breaks down completely, the errors appear instead of the site.
I also made all the necessary updates
Thanks for collaboration
Manuel- This reply was modified 5 years ago by Manuel Curatolo.
Hi Ismael,
Thanks for the reply,
yesterday at the end, after a bit of confusion I tried to disable the site plug-ins and fortunately I found the cause of my problem.
“It was the plug-in installed by default, it optimized the images”
it was eliminated and everything started to work properly again.
Thanks anyway for your interest.Manuel
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